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Route 22 Honda - Service Center

Hillside, NJ

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1,146 Reviews

1,146 Reviews of Route 22 Honda - Service Center

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April 05, 2022

I have been going here to service my car for over 10years and i was disappointed that I had to wait for 6hrs to get my car fixed. More

by BARRETT.DIANE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jhan, he was pleasant and doing his best,
April 04, 2022

I’ve had to wait for 3 hrs for an oil change service, even though I wanted other services to be done but couldn’t due to the long period of time it took. More

by edwinlozano90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Lacarte
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2022

Quality service and updates were given while the car was being serviced. Thanks for great job More

by SHEMARABELL6
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bernard Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2022

The process for getting the keys for your vehicle after the service is completed needs to be clear. More

by CDW1LLIAMS092
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson in the service department
April 04, 2022

Detaik oriented service. All my concerns were listened to and addressed, with care. I was able to speak to the manager and my technician ensured that i rece8ved the services More

by kcupidon79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Arce
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2022

Everyone I spoke to at Honda very polite informative and friendly overall a great experience More

by tarzan21782
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Lacarte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth O'Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2022

Very nice people out there, always willing to help. Got my car problem fixed with. More

by princeserve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Lacarte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Encalada
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2022

Service was in time. All was excellent. Rep was very helpful. Very cooperative. All recommendations were explained More

by OFFICIALT210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth O'Shea
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2022

I’ve been calling for over a week. Left 3 voicemails. Have a print out stating a part was ordered for me and no one at route 22 knows about it. Emissions leak, and my car is guzzling g More

by Dhillis183
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t know
April 01, 2022

Scheduled oil change took two hours, way too long. The dealer is trying to generate income by finding any even minor issues with the car . They make a video from the mechanic who checks the car. Thi More

by AMW10008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dennis
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