Back

Route 22 Honda - Service Center

Hillside, NJ

not yet
rated
1,146 Reviews

1,146 Reviews of Route 22 Honda - Service Center

Sort by
June 09, 2012

I have Honda accord of 2001 and always preferred dealer to do servicing. There was some noise coming like metal clanking from bellow the car when I go over rough road. When I showed the car to dealer, they More

by yap_exam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't remember
Jun 25, 2012 -

Route 22 Honda responded

Please let me start by apologizing for the fact you had a less than satisfying experience with us. We are dedicated to giving our customers the best possible service. Clearly you do not feel this happened for you. I cannot comment on what another service department told you, but I would appreciate the opportunity to find out why our service department and you did not communicate. Please contact me at your earliest convenience to discuss your situation. Thank you, Lauren Ferrigno, Lauren22Auto@gmail.com

August 17, 2011

It was a positive experience in service getting my oil changed. It was very fast not expensive. Free granola bars, free magazines and I even got a great honda key chain so I can find my new honda key. More

by webbja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
Sep 12, 2011 -

Route 22 Honda responded

@webbja, thank you for using our Service Facility and for sharing your positive experience with us! We truly appreciate every story where our hardworking service technicians and staff did an exceptional job in taking care of our Honda owners' needs. Thanks also for mentioning Mohammed Ibrahim. He is truly one of the friendliest sales consultants on our staff, and also one of the most professional. He would do just about anything for his customers, and that's why we're proud of how much everyone he deals with likes Mohammed as well.

July 29, 2011

I was in New Jersey to visit my brother, and came to Route 22 Honda's service department because my CR-V had a bit of a rattle up front. I was afraid to drive my CR-V back to Maryland if something bad w More

by Wolfman Six
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
all great service people
June 29, 2011

It was much less complicated than dealing with the other shop I was accustomed to bringing my vehicle to, it was quicker, the staff is far more helpful. More

by Scottyt1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Les Turchin
June 23, 2011

salesperson was very honest and helping. pointed me in the direction of the car i needed and wanted from the description i told him. price wasn't to pricey and the vehicle came well equipped. More

by jordanmichael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate
December 01, 2009

This dealership is outstanding. I had the privilege of interacting with John Pearce, the General Sales Manager, and I was amazed with the degree of importance he and the dealership placed on providing hi More

by Jake C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Pearce, Jose Arriyo
...
115