Route 22 Honda

Both the sales rep and his manager made a deal with me on 2010 Honda Cross Tour EX-L (after 4 hours at dealer). They accepted my $500 credit card deposit on December 16th. I was told it would take a few da 2010 Honda Cross Tour EX-L (after 4 hours at dealer). They accepted my $500 credit card deposit on December 16th. I was told it would take a few days to get the car in. Towards the end of December, they informed me that the car would take more time to get. In early January, they told me they could not get the 2010 model, but they would get the same 2011 model and keep our terms/ price exactly the same (I have this recorded on my voice mail). A few hours later, I recived a call from sales rep asking me to come in to negotiate again, as the price would be higher than originally agreed. This was now January 5th. For the next week, I spoke with their lease "Loyalty" specialist and 2 other managers in regard to our scenario. Bottom line is this dealer could not effectively resolve the issue and I ended up disputing the $500 credit card charge and leasing through a nearby Honda delaer with no issues. In fairness, this dealer did agree to refund my $500, but the manager was not sure exactly when they would get around to it. More

The experience of leasing our CRV was the best one we've ever had. There was no nonsense with going back and forth to the manager for quotes, the price was laid out, we signed the papers and that was that! ever had. There was no nonsense with going back and forth to the manager for quotes, the price was laid out, we signed the papers and that was that! Unbelievably easy and stress free! The leasing department employee was informative and professional. More

THE SERVICE WAS EXCELENT. CAR READY ON TIME. EVERY THING THEY SAID WAS TRUE... PRICE WAS VERY GOOD. WOULD RECOMMEND TO ALL MY FRIENDS THE SERVICE DEPARTMENT IS ALSO EXCELLENT ,THERE WORK AND CURTIOUS SERVI THEY SAID WAS TRUE... PRICE WAS VERY GOOD. WOULD RECOMMEND TO ALL MY FRIENDS THE SERVICE DEPARTMENT IS ALSO EXCELLENT ,THERE WORK AND CURTIOUS SERVICE FAR EXCEED MY EXPECTATIONS IWII RECOMEND THEM TO ALL MY FRIEND More

I am extremely satisfied with Route 22 Honda. The salesman Mohamed took the time to answer all my questions and put me into the right vehicle. I was kept informed of the entire process and they had m salesman Mohamed took the time to answer all my questions and put me into the right vehicle. I was kept informed of the entire process and they had me out with my new Honda in no time. I'll recommend to all my friends and family. More

Am very surprised with sone ratings I have read about this dealership. I have been buying cars from the General Sales Manager John Pearce for a few years now. I have referred at least a dozen friends an this dealership. I have been buying cars from the General Sales Manager John Pearce for a few years now. I have referred at least a dozen friends and family to him and Route 22 honda and have always been handled with kit gloves. Me being in sales I know it is hard to always please everyone. My understanding is they sell a few hundred cars a month and I guess to only have a few bad commenets is not so bad. All I can say is do not believe everything you read and go see John Pearce and you will be very happy. I have been to other dealers in the area Planet Honda & Vip Honda to name a few and had a horrible experience and mean while they have a good dealer rater. Go down and see John pearce and tell him Russo sent ya!! More

Luis is a very nice sale agent to work with. We Luis is a very nice sale agent to work with. We requested Internet price from different dealers from some local dealer, Honda and toyota. Rt 22 Ho Luis is a very nice sale agent to work with. We requested Internet price from different dealers from some local dealer, Honda and toyota. Rt 22 Honda, dealer surfce up with low price. We walk in bought the car and get out. Not much price negociagtion, since they honor the price. Antien More

Aside from other people and their experiences, i was extremely pleased with the service provided. Correy was very helpful and answered any questions i had. i had trouble deciding between a civic or an a extremely pleased with the service provided. Correy was very helpful and answered any questions i had. i had trouble deciding between a civic or an accord and he was very knowledgable about the product. with his insight, i was able to easily pick the accord. i'd recommend honda route 22 any time. and be sure to ask for Correy, he knows what he's doing. More

I would like to say that Luis Cadena was great. He explained in detail, step by step, the whole process. I will most definitely be recommending this dealership to other people. I'm coming all the way explained in detail, step by step, the whole process. I will most definitely be recommending this dealership to other people. I'm coming all the way from New York and it was very much so worth the trip. More

I absolutly loved their customer serivce! They both (alex and xavier)helped me with all the papers, they explained the whole process of the paper work.I am in love with my new car.I definitely recommend this and xavier)helped me with all the papers, they explained the whole process of the paper work.I am in love with my new car.I definitely recommend this dealership to other people.And for those who are reading when you go in ask for Xavier Salazar and Alex Guzman becuase if it wasnt for them i wouldnt have a car right now. Overall my experience with this dealership was amazing. thanks guys! More

I went to look at a pre-owned car. My credit is ok but not the best. They didn't make me feel uncomfortable or pressured. They guided me in the right direction and took the time to answer my questions. not the best. They didn't make me feel uncomfortable or pressured. They guided me in the right direction and took the time to answer my questions. I felt as if they actually cared about getting me into a car I liked and could afford. Now I am driving a certified 2008 Honda Civic. Great people, great service. I wish I would have know they would be so helpful before wasting my time going to the other places. More