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Route 22 Honda

Hillside, NJ

4.6
3,210 Reviews
Throughout our 20-year history as one of the largest family-owned group of automotive dealerships in the United States, we've never forgotten our roots as a 'mom and pop' business. That's why I, and the new generation of vice presidents... my sons Ignazio and John Giuffre and my nephews John Iacono and Anthony Renda make every effort to go the extra mile for our neighbors. Each of our managers exemplifies our commitment to you, our customer. Whether it's through our many driver amenities, our unique service discount card membership program, or good old-fashioned courtesy, Route 22 Honda, where WE DELIVER LIKE NOBODY ELSE, for you. Sincerely, Carmelo Giuffre President and Chairman
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75 US 22 West

Hillside, NJ

07205

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Showing 3,210 reviews

October 18, 2011

This is my second lease with Route 22 Honda. I traveled over 75 miles from my home to this dealership because of the service I received from Mohammed Ibrahim with my first lease and it was well worth my re More

by pcartegna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammed Ibrahim
Oct 21, 2011 -

Route 22 Honda responded

@pcartegna, Thanks for your kind words and congratulations on your second Honda lease! Every day, it seems like Mohammed is doing something great for one of our valued customers. He contributes a lot to the loyal customers we have, and we appreciate how good he is with everyone. Thank you for recommending us to your friends and family! We wish you many pleasurable years driving your new Honda! Regards from the eCommerce Team

October 16, 2011

WENT WITH MY IN-LAWS TO PURCHASE A 2012 HONDA ACCORD ON 10/14/2011 . WE SHOWED UP AROUND 5 O'CLOCK AND WERE OUT OF THERE BY 7 WITH A BRAND NEW ACCORD AND GREAT DEAL THANKS TO STEVEN SHEEHAN ( SALES CONSULT More

by NEW HONDA FAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Sheehan
Oct 21, 2011 -

Route 22 Honda responded

@NEW HONDA FAN, Thank you so much for your story and for mentioning Stephen! We are so happy to know that our attention to customer satisfaction is noticed! (It also doesn't hurt to know that we do as well as "other luxury brands" out there!) Congratulations on the new Accord - we hope your in-laws are already enjoying driving in it! Keep the stories coming! We appreciate every one, because it helps our future customers see how real people like them get great customer service from Route 22 Honda! Regards from the eCommerce Team

October 16, 2011

This is our second purchase with Route 22 Honda. Our sales consultant, Stephen Sheehan and sales manager, Matt O'Donnell, made our purchasing process the MOST EASIEST, FASTEST AND SMOOTHEST EXPERIENCE E More

by samemma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Sheehan
Oct 21, 2011 -

Route 22 Honda responded

@samemma, Thanks for sharing your story with other potential customers here on DealerRater! We are able to maintain our certification and bring in new business thanks to stories like yours! Congratulations on your brand new CR-V EX-L (wow, top of the line there!); we're sure you'll find it a real value and a pleasure to own! Matt, Stephen and team, GREAT JOB! Please keep sending Matt and Stephen your friends and family - they will do an awesome job with everyone they meet! Regards from the eCommerce Team

October 13, 2011

Marcello and his sales manager were great. They made my sale go smoothly and quick. They were knowledgeable of the product and of my history with the dealership. The last time I was at the dealership I had More

by kristing77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcello
Oct 14, 2011 -

Route 22 Honda responded

@kristin, thank you for your honest feedback about your experience at Route 22 Honda! It makes me feel good to see that past mistakes can be forgiven as long as our team does a great job! We have invested a lot of time and effort in building a strong sales team that does pay attention to a customer's needs. Also, as a Dealer Rater Certified location, we are committed to using this forum to identify and correct mistakes when they do happen. Congratulations on your purchase, on behalf of Marcello and our entire Route 22 Honda team! Regards from the eCommerce Department

October 11, 2011

This was a return visit for us. We leased a CR-V and were so happy with the experience and with Nate, our salesman, that we came back today. Nate was great! We were in and out with our new CR-V in less than More

by lehing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
nate
Oct 11, 2011 -

Route 22 Honda responded

@lehing, Thank You again for bringing Route 22 Honda your business and congratulations on your CR-V! Nate Daniels is an awesome salesperson, isn't he? He has been with us a long time and a lot of customers I talk to say that he is very conscientious about people's time and trying not to make the buying process tedious and full of waiting around. Thank you for recommending Route 22 Honda to your friends! Definitely keep people coming to Nate Daniels, because he is a such a nice person to work with! Regards from the eCommerce Team!

October 06, 2011

I bought an Acura Tsx through Abdel Nassar. he was extremely helpful and was a great sales rep. He was able to satisfy my needs while purchasing the right vehicle for me. More

by Aandagana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abdel Nassar
Oct 11, 2011 -

Route 22 Honda responded

@Aandagana, thanks for your kind words about Abdel and Congratulations on your TSX purchase! Abdel Nasser is truly a great salesperson and most of the customers I talk with say they are always very comfortable working with Abdel. Route 22 Honda truly believes that buying a car should not be a high-pressure process. While for some, it may take a little time to put the right proposal or deal together, ultimately, if we have the product you really want, and you're not being pressured to buy (Thanks, Abdel!), then we can make great things happen! Congrats again on the TSX - we wish you a lot of enjoyment driving it! Regards from the eCommerce Team

October 05, 2011

Probably the best experience Ive had in leasing a vehicle . Abdel was very professional and did not give me any run arounds like I've noticed at other dealerships on this highway. I didn't have to deal with More

by Mary 220
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales Rep: Abdel
Oct 11, 2011 -

Route 22 Honda responded

@Mary220, Thank you for leasing your vehicle from Route 22 Honda! I just love reading story after story from customers who have a great time buying through Abdel Nassar and his Sales Manager, Marlon Villatoro. It seems like these guys are a Dream Team for Route 22 - and they truly take wonderful care of our guests. Thanks again for leasing from Route 22 Honda, and be sure to keep sending people to ask for Abdel and Marlon! They will not be disappointed!

October 04, 2011

I had the most amazing dealer experience I have ever had. Having purchased 15 cars in my life, this was the smoothest and easiest one ever. Steve went out of his way to accommodate everything I wanted and ne More

by MaureenMurray1021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Sheehan, Matt O'Donnell
Oct 11, 2011 -

Route 22 Honda responded

@Maureen, Thank You for your recent purchase of the 2011 CR-V and the second car you took home for your daughter! I am so glad to read stories from our happy customers! Especially like how you and Steve Sheehan were able to select the right vehicle for your daughter. Steve is a family man, and I know he is dedicated to looking at every customer's needs as if he was the buyer and he had to feel right about putting a loved one into a vehicle. Steve and Matt O'Donnell, the Sales Manager, are a great team when it comes to making the process of buying a car smooth and easy. Congratulations on you CR-V - from your "Rockin' Team" at Route 22 Honda!

October 03, 2011

I called rt22 Honda and was greeted by Melissa who assisted me with and appointment for a professional appraisal on my 2001 Honda Accord. Melissa was a very friend young women she stated her manager More

by meemie1515
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
melissa rivera, abdel nasser, marlon villatoro
Oct 03, 2011 -

Route 22 Honda responded

@meemie1515, we are excited for you and your 2012 Accord! Melissa, Abdel and Marlon all work on the same sales team, and between all three, they do a tremendous job of taking care of customers! Melissa is a great person to talk with on the phone, and she handles setting appointments for the team. Abdel is a very customer-focused salesman, and Marlon rounds out the team by being a very good manager who wants to make the best deals possible for our customers! I just love reading stories like yours - cars like the Accord are really easy to fall in love with! Of course, you know that - you traded in a 2001 Accord to take home our newest and greatest! We wish you many more pleasant years of driving your Accord! Thanks for buying from Route 22 Honda! Regards from the eCommerce Team

October 03, 2011

I went to Rte 22 Honda because i knew they would work with me in pricing and are very friendly. I originally purchased a 99 Honda in 1999 and now I went to purchase a 2011 Honda. I love Honda vehicles More

by Charlenep222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrence "TJ" Manderville
Oct 03, 2011 -

Route 22 Honda responded

@Charlene, thanks for the kind words and congratulations on the purchase of your 2011 Honda! We're glad that TJ did a great job meeting all of your needs while you were with us. We're interested to find out though, did you actually drive the 1999 Honda for 12 years straight before coming in to take the 2011 home? If so, what model was it and how many miles did you end up with? Some of the Honda enthusiasts around the store want to go photograph the odometer. Thanks again for your purchase and enjoy your brand new Honda! Regards from the eCommerce Team!

Oct 03, 2011 -

Charlenep222 responded

@ eCommerce Team, Yes I drove a Honda CRV EX since 1999. I had 183245 miles on it before the transmission gave way. It's a great car and it was very hard departing with it. It's still in the family so I can revisit at anytime.

Oct 07, 2011 -

Route 22 Honda responded

@Charlene, that is great! While your CR-V may not be as long-driven as the Accord guy who wants to hit 1 million miles on his car, that is a sure testament to the quality built into every Honda vehicle! Thanks for sharing your story - if you have pics of the good old CR-V, we'd love the chance to share your story and pics on our website for other owners to enjoy!

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