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Route 22 Honda
Hillside, NJ
3,210 Reviews
Throughout our 20-year history as one of the largest family-owned group of automotive dealerships in the United States, we've never forgotten our roots as a 'mom and pop' business. That's why I, and the new generation of vice presidents... my sons Ignazio and John Giuffre and my nephews John Iacono and Anthony Renda make every effort to go the extra mile for our neighbors. Each of our managers exemplifies our commitment to you, our customer. Whether it's through our many driver amenities, our unique service discount card membership program, or good old-fashioned courtesy, Route 22 Honda, where WE DELIVER LIKE NOBODY ELSE, for you.
Sincerely,
Carmelo Giuffre
President and Chairman
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 10:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 3,210 reviews
December 01, 2011
I visited rout22honda on November 25, 2011. I informed my budget (X) to Roger. Roger showed me one Honda Civic 2003 which I selected from website. After looking at it and taking a test drive, I was not inter budget (X) to Roger. Roger showed me one Honda Civic 2003 which I selected from website. After looking at it and taking a test drive, I was not interested in buying that car. Roger showed me another Honda Civic mentioning that it is the same model. I took a test drive and was interested in that car as it was better than the first one. Roger told me that he can give me 2nd car in the same price(X). Now their Game Starts. During the time of payment Roger informed me that it is a different model & the price of the car would be (Y). I was shocked & disappointed as it was a big difference (>$1,000) in the price from that we fixed with him. WHY THEY ARE WASTING CUSTOMER'S PRECIOUS TIME... 100% sure that Rout22Honda will not respond to review because its fact... More
by NJNY
Employees Worked With
Roger
November 25, 2011
15 Oct. 2011 I came to buy car. We have agreed on the price. After the documents in 6 hours. When I received paper and car me left sign financial contract. At this moment I am informed that I must pay th price. After the documents in 6 hours. When I received paper and car me left sign financial contract. At this moment I am informed that I must pay the 2600 more than we had agreed to. Following which I declined from machines. After 2 days I bought car from another dealer for 1 hour and without problems. More
by dnemenov
Employees Worked With
omar corona
November 20, 2011
Guys..These guys are a bunch of cheats. I went to them yesterday to buy a certified pre owned that has been listed on their website. After negotiating the price to14.5k before i was about to sign on the d yesterday to buy a certified pre owned that has been listed on their website. After negotiating the price to14.5k before i was about to sign on the dotted line i noticed that they had jacked up the price to 18.5k telling me that its a new car..(a new car with 2k miles on it !!!!!!!!!!!!!!) ..why the hell on earth would anyone want to buy a used Honda civic that too a 2010 model for 18.5k when 2012 models can be negotiated for 18.4k..Avoid Marlyn a sales manager at any cost...I am going to escalate this to Corporate Honda. I agree with some reviewer that all the positive reviews have been written by the Rt 22 itself...visit it for the vintage models on display on their shownroom..but before signing make sure the price is the same as you have negotiated Raj More
by arrarrgee
Employees Worked With
Marlyn
November 08, 2011
In late October I visted Route 22 Honda seeking to test drive the Honda Accord EX-L v6. My sales consultant was Abdel Nassar, a straight-forward, hard working associate. No hard sell, straight facts and nu drive the Honda Accord EX-L v6. My sales consultant was Abdel Nassar, a straight-forward, hard working associate. No hard sell, straight facts and numbers. We negotiated on my trade-in and was able to work out a deal. It took about ten days for my specific model to arrive on the lot and during that time, Abdel, communicated openly and frequently throughout the process. The pick-up process, while a little lengthy, was seamless and thorough. I would recommend this dealership, and specifically, Abdel, for your next vehicle purchase or lease. More
by momielee
Employees Worked With
Abdel Nassar
November 03, 2011
I was very apprehensive about purchasing a vehicle from any of the dealerships on RT 22 because of the negative experience I had when I bought my first car a number of years ago. Mr. Mohammed Ibrahim quic any of the dealerships on RT 22 because of the negative experience I had when I bought my first car a number of years ago. Mr. Mohammed Ibrahim quickly put my fears to rest the from the moment I walked in the doors of the dealership in 2009. That year I leased my first Honda Civic. Mr. Ibrahim treated us like his own family members even though we were strangers meeting for the first time that day. I remember leaving the show room that day telling him I will always purchase my cars from his dealership and specifically from him. Well, I'm happy to say, I returned this year again to purchase my 2012 Accord. It was like coming home. I am a part of the RT 22 Honda family and I am very proud to let everyone know where I purchase my vehicles. My family has adopted Mr. Ibrahim as a family member and have recommended our friends to him. His kindness, patience and professionalism is something that is rare in this industry but much needed. As I have observed over the years, he is admired and respected by his peers. Mr. Ibrahim is and will always be the dealerships shining star. As I told him a few weeks ago, I am extremely happy with my purchase and I thank him for changing my perspective of car dealerships. I hope Honda recognizes what a gem they have in Mr. Ibrahim and not take him for granted. He is a priceless commodity and should be treasured. I will forever recommend my family and friends to him much in the same way he was recommended to me. Mr, Ibrahim we love you, we appreciate you and we are proud to be your customers. In our eyes Mr. Ibrahim and RT 22 Honda are deserve a rating of 10. More
by MNWilson
Employees Worked With
Mr. Mohammed Ibrahim
October 25, 2011
I was shopping around for a used civic and identified one at this dealership. I queried about it online and got an email back indicating that the vehicle is available. Next day, I spoke with the internet sal at this dealership. I queried about it online and got an email back indicating that the vehicle is available. Next day, I spoke with the internet sales person, Chicole and she reconfirmed the availability setup an appointment with me. When I arrived at the dealership on 10/21, in next two hours and asked about Chicole, I was handed over to a sales man. He asked me about the color of the vehicle which I couldn't remember on top of my head. He started ridiculing me and passing the comments that how can I even step in the dealership, if I don't know what am I going to buy. After that he asked me to wait and came back to tell me that the car was 'just' sold two minutes ago. I didn't believe it as two hours ago it was available and I was on my way to have a look at it and all of a sudden it was gone. I believe since it was one of the lower priced cars, they didn't want to show it to me. My recommendation to everyone is to stay away from this dealership as they are very unprofessional and distrustful. More
by jk_506
Employees Worked With
Chicole/unknown salesman
October 22, 2011
I walked into this dealership after seeing an ad in the Star Ledger and decided to go lease a new accord. I was helped by a Sales Rep named ABDEL. Abdel was very helpful and got me a good deal on an upgra Star Ledger and decided to go lease a new accord. I was helped by a Sales Rep named ABDEL. Abdel was very helpful and got me a good deal on an upgraded model. The entire process was easy and he even helped register the car on my insurance policy. I was aware before comming to this dealership about their respectable reputation, and Abdel reflects that image to the fullest extent. Thank You Route 22 for the great deal and for the exceptional customer service. I will be sure to come back when my lease is up! More
by Lawrence76
Employees Worked With
Abdel
October 22, 2011
I Received a phone call from Abdel Nassar regarding my current lease with route 22 Honda . Abdel told me I would be able to get out of my lease 6 moths early and get into a brand new pilot. So I decided t current lease with route 22 Honda . Abdel told me I would be able to get out of my lease 6 moths early and get into a brand new pilot. So I decided to come in and see what this guy can do for me. He was able to lower my payments and get me into a new car with no hassles. Route 22 Honda is a great dealership and Abdel was very helpful. If your looking for a car, ask for Abdel he is the man to see More
by Tom hawk
Employees Worked With
Abdel Nassar
October 22, 2011
Abdel was not your typical salesman he was understanding and not pushy in anyway, after being treated so poorly by. Dino at route 23 honda i was pleasantly surprised to smile through the entire process! I p and not pushy in anyway, after being treated so poorly by. Dino at route 23 honda i was pleasantly surprised to smile through the entire process! I paid more for my CRV but i got l the bells and whistles and having a salesman like Addel and finance guru like Craig it was worth it! I have a stress disorder and they were very accomadating to my needs :0) thank you More
by Kimbev69
Employees Worked With
Abdel & Craig Cohen (very awesome and extremely personable) (
October 18, 2011
Mr. Mohammed Ibrahim was the best, most caring individual I ever had a pleasure to do business with. He made our buying experience as enjoyable as possible imaginable. No pressure... Plenty of good advise an I ever had a pleasure to do business with. He made our buying experience as enjoyable as possible imaginable. No pressure... Plenty of good advise and extremely knowledgeable about every model offered. He made sure we enjoyed the rides and experienced every aspect of the vehicles. We came out with a wonderful deal and a gorgeous Honda Cross Tour. BTW, I've been buying cars for over 30 years and never found a salesperson I could trust until now. If I could I would give it 10 stars...!!! More
by Regencio
Employees Worked With
Mohammed Ibrahim
