Route 22 Honda
Hillside, NJ
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irrelevant they left the engine filter cover uncovered and I had to drive home for 35 min with the malfunctioning vehicle , and I wrote to them what they did to my vehicle and they still tell me that they and I had to drive home for 35 min with the malfunctioning vehicle , and I wrote to them what they did to my vehicle and they still tell me that they didn't do anything to it, it was just an oil change as I ordered, but then they don't even know what they do because it's so easy to put a cap back on. engine filter and they forgot it, also I could have had a major problem with my vehicle and they were not responsible for it More
It was a pleasant experience and they really helped with getting me what I wanted for my car. getting me what I wanted for my car. More
Best customer service ever. Service was good & quick. The members were very nice, she walked me through everything i had to get done soon. Thank you! Service was good & quick. The members were very nice, she walked me through everything i had to get done soon. Thank you! More
READ BEFORE YOU SHOP AT THIS DEALERSHIP! !!!!!!!!!!!!! BUYER BEWARE!!!!!!! I should give them no stars. These people are a bunch of crooks. On Monday 3/21/2022 I left a deposit of $2500 !!!!!!!!!!!!! BUYER BEWARE!!!!!!! I should give them no stars. These people are a bunch of crooks. On Monday 3/21/2022 I left a deposit of $2500.00 on a 2019 Honda CRV EXL. After doing my research I discovered the vehicle had been in an accident and had damage to the right side and was in an accident. When I called them to ask a question they said it was cosmetic. I went to the dealer with a Preapproval up to $50,800. They tried to lie and say the bank picked this vehicle based on where I wanted my payment and my down payment. I called the bank and asked questions and found out they were lying. On Tuesday 3/24/2022 I requested a refund. They said 3-5 day. I called my bank on Thursday and was told they don't see a refund being processed at all. SO THEY ARE HOLDING MY MONEY AND I REQUESTED A REFUND LESS THAN 24 HOURS AFTER LEAVING A DEPOSIT!!!!!!!!!! DO NOT BUY A CAR FROM HERE THEY WILL LIE TO YOU A THOUGH YOU IN ANY VEHICLE JUST TO MAKE A SALE !!!!! VIN 7FARW2H82JE068948 More
I was surprised at how easy it was to go through the sales process at Route 22 HONDA. Your sales people were polite, knowledgeable and no pressure. They took their time and answered all my questions. I sales process at Route 22 HONDA. Your sales people were polite, knowledgeable and no pressure. They took their time and answered all my questions. I will recommend your dealership to all my family and friends. More