Route 22 Honda

Great Customer Service!!! Terrence Persaud always gives fantastic customer service. He goes above and beyond to make sure that all my car concerns and car need are met. Altho Terrence Persaud always gives fantastic customer service. He goes above and beyond to make sure that all my car concerns and car need are met. Although there is a Honda service facility located within 10 miles of my home address--I travel 50 miles because the service, and Terrence's service, are spectacular. Highly recommend! More

This is a terrible place to get service. Terrible experience from start to finish. I called a couple of days prior and set an appointment for 8am that morning, I arrived around 750am. A you Terrible experience from start to finish. I called a couple of days prior and set an appointment for 8am that morning, I arrived around 750am. A young man approached my car and immediately began writing things down on a card, after I said "Good Morning" to him he replied "good morning" he then continued writing and did not speak another word to me except to ask if I had a particular person I came into see, to which I replied "no", he then left me standing out the car and walked to an office about 5-6 yards away then turned to look at me and beckoned me to come then said 'he will help you" and he walked away. I still don't know who he is or what his job actually is. I then sat with a Victor M. Oliveira who was sick or had allergies he was constantly sniffling in a very loud manner but never once picked up a tissue, Victor asked if I had an appointment then stated he could not find a car registered to me, this is the second time that I have been to this service center, so that was a little mind-boggling; so after getting my vehicle registration he verified my info and updated my contact information, he asked why I was here, i explained the problem, so at 7:56 I went to wait in the waiting room. He then peeks out his door at 9:10am and says jennifer, do you have a minute? I enter his office and he tells me that I need new brakes and that is why the car shakes when braking at high speeds, he told me that the transmission fluid needed to be replaced, to which i replied why wasn't that done when I received the 35,000.00 mile service last year? He asked where I got it done I told him the Honda in Old Bridge, then he changed his story saying it was just flushed probably and that is why the color looked dirty, that the air filter in the engine needed replacement and that it was very dirty (he did not show me the filter) I asked him how much these things would cost he gave me a quote of two hundred and something dollars for the brakes and sixty nine dollars for the air filter, twenty nine for the oil change (which is why i brought the car into service) nineteen ninety nine for the tire rotation. I agreed to everything except the transmission fluid, he gave me the price of the brakes and stated that it take between two to two and a half hours to cut rotars and all this other nonsense. I walked out of his office a little after 9:13am. I waited. So about 10:59am I saw him sitting in his office for about 10 minutes I walked over and asked him the status of my car, his reply "i'm doing it now, its done" I walked out of the office and sat down for another 5 or 6 minutes. Victor then walked up to me while i was still seating and said "here" and turned around and walked away. While I was waiting another woman walked up to the payment counter with her service advisor (atleast he walked her to the counter) who told her her bill was over five hundred dollars and her reply was "for that little bit of stuff" he then hushed her away from the counter saying lets go take a look at this in the office. He just gave me the paperwork and my receipt with no further instruction or anything,so I sat down and looked at everything, the bill was about four hundred thirty three dollars, I looked through their paperwork and they had a flat fee of two and a half hours for the brakes when it took them less than two hours to complete the work, when you sign for them to do the work it does not have the labor printed on it,that doesn't get printed until after its completed. This place is a huge ripoff, the fees are not posted in a clear way for customers to see and they are charging you for time they do not work, how many hundreds of customers are they doing this to? How many millions of dollars in revenue does this generate. I want my money back on top of the fact that my car still shakes when braking at high speeds. I paid the bill. I then got up to go and find my car after looking around for it about two minutes Victor sees me and comes out of his office and says oh the car is going to be in there, they are washing it. Terrible Terrible Terrible from start to finish. More

Great service Matt Blanchard provided great service. He help us through the process of finding the right car and price. I am very happy with his work. It was a grea Matt Blanchard provided great service. He help us through the process of finding the right car and price. I am very happy with his work. It was a great experience and I would recommend him and rt 22 honda to all my friends who's looking for a car. Keep up the good work. Thanks all! More

Great experience Purchased my first honda accord with Bryan and he was THE BEST !!!! Got the car I wanted with a great price very kind & friendly guy Purchased my first honda accord with Bryan and he was THE BEST !!!! Got the car I wanted with a great price very kind & friendly guy More

Very happy customer I recently took my little sister to lease a car at Route 22 Honda and I have to admit, it was much easier than I thought. Our sales representative Mat I recently took my little sister to lease a car at Route 22 Honda and I have to admit, it was much easier than I thought. Our sales representative Matt Blanchard was very helpful and totally amazing. He answered every question we asked, (and we asked a lot lol) My sister left with new Honda CRV no down payment, low monthly charges, and fully insured. I will definitely recommend Route 22 Honda to anyone. Please ask for Matt Blanchard. You will not regret it. Best Sales representative More

Abraham I had a very good experience ar route 22 honda in hillside NJ! Abraham was a very good and knowledgable product specialist. Thank you very much I had a very good experience ar route 22 honda in hillside NJ! Abraham was a very good and knowledgable product specialist. Thank you very much More

My experience in route 22 Honda."" I recently purchased a Toyota Avalon 2006"" im very happy with the staff,especially with Abdel""" Great salesman, he got me the car I wanted evendou I recently purchased a Toyota Avalon 2006"" im very happy with the staff,especially with Abdel""" Great salesman, he got me the car I wanted evendough I have a low credit score...he went an extra mile for me, in getting me approve. I will recommend this dealership to any of my friends coworkers, and family. . Nissan dealership turn me down... More

Best Sales Staff; Best Sales Model I went to Route 22 Honda because of their no-negotiation sales approach. It was hassle free, stress free, and there were no hidden fees. Purchased a u I went to Route 22 Honda because of their no-negotiation sales approach. It was hassle free, stress free, and there were no hidden fees. Purchased a used 2009 Toyota Prius from Matthew Blanchard who could have not been more knowledgeable. Thank You again. More

The best Product Specialist Thank you sooo much to Abraham and route 22 honda for helping me get my car. They made this car buying experience very easy and painless. Thanks to Sh Thank you sooo much to Abraham and route 22 honda for helping me get my car. They made this car buying experience very easy and painless. Thanks to Sha too! More

Rt 22 honda Matt Blanchard was a great down to earth salesman who is the reason I took home a honda and not any other car from the dealerships I went to before. Matt Blanchard was a great down to earth salesman who is the reason I took home a honda and not any other car from the dealerships I went to before. More