Route 22 Honda

Carlos “CH” Hernandez treated me like Family. So Professional and Caring! He worked his magic and did not allow me to leave without being 100% Satisfied with my deal and car. I met his manager and Professional and Caring! He worked his magic and did not allow me to leave without being 100% Satisfied with my deal and car. I met his manager and he was also very helpful. Because of this team my son will have a new car after his car being totaled after a truck hit him. But this team sold me another Safe Honda Accord. Those cars are Life Savers! This is our third car from Rt 22 Honda! More

Attempted to use the chat feature. IMHO, Total bot designed to get your phone number or get you to call. Could they fear consumers holding them accountable to their words? You decide. Wanted to pas designed to get your phone number or get you to call. Could they fear consumers holding them accountable to their words? You decide. Wanted to paste chat, but there is a work limit. More

I had a good experience buying my first car. They were helpful in finding a car that I would like. I’m happy with my Civic! helpful in finding a car that I would like. I’m happy with my Civic! More

Art Norvell is an excellent salesman. He was very friendly and helpful. He also called me to check how everything was. You will be leaving Route 22 Honda in your new car if you work with Art Norvell friendly and helpful. He also called me to check how everything was. You will be leaving Route 22 Honda in your new car if you work with Art Norvell because he will not let you go until you reach an agreement. Nice job! More

Worst experience I had with Art Norvell. All he wanted to do was to sell cars. Not interested in any concerns you have.. I bought a certified preowned Accord and few days after, the car won't start at the fi do was to sell cars. Not interested in any concerns you have.. I bought a certified preowned Accord and few days after, the car won't start at the first attempt. I made my sales agent aware of the issue. He wouldn't even give me a minute to address my concerns. He rather told me that I'll get charged if he send me to the service center.. We kept on going back and forth. This is a certified preowned and you'll assume that all the necessary checks would have been done before it was sold.. In just a few months, I have already changed my 2 front tires and my brakes are worn out and this is a car I barely drive..the commute from my house to work is only 7min.. More

I had a Great first time experience with Ralph. He was really helpful with buying my first car within my price range. Ralph and everyone at the Route 22 Honda was very helpful throughout the process of ge really helpful with buying my first car within my price range. Ralph and everyone at the Route 22 Honda was very helpful throughout the process of getting my first car. More

Rolando was simply amazing! Great salesman. I’m going to be dealing with him as long as I’m with Honda! Go to him and thank me in advance! 😉 be dealing with him as long as I’m with Honda! Go to him and thank me in advance! 😉 More

First time and I had a great experience with Sophie , got a Sexy blue Civic Hatchback Sport that I always wanted , Thank you so much a Sexy blue Civic Hatchback Sport that I always wanted , Thank you so much More

I bought a new car, a Honda CRV, from this place in December. Almost immediately the rubber on the door fell off and they had to put it back on again. While I was in Florida, an issue came up with December. Almost immediately the rubber on the door fell off and they had to put it back on again. While I was in Florida, an issue came up with my gasoline mechanism locked up in an apparent anti-theft mode. A thousand mile drive back to NJ with no way to fill up my tank several times would be a nightmare/ I called 22 Hillside Honda and the receptionist told me everyone was out to lunch. She gave me the number for Honda roadside assistance. That number referred me back to 22 Hillside Honda saying they couldn't help me and I would need to speak to service at Honda. I called back and she told me they were still on lunch. They never called me back! I was just lucky with prayers, after an hour drive towards home, and the tank almost on empty, the issue resolved on its own. No thanks to 22 Hillside Honda. At that time I called, two weeks ago, I scheduled an appointment for today to have the same issue fixed again. Once there, I waited for 2 hours for them to tell me I needed a new part (that they didn't have in stock, and that they would have to reorder it and i will have to bring it back in. While I was waiting they told me I needed an oil change, which I had been told when I bought the car would be free. At the cashier counter she tells me it's $41 (with a coupon). It would have been much cheaper elsewhere, even with their coupon. She then told me only the first oil change is free which is different than what the salesperson said when selling me the car. I expressed my concerns that the rubber keeps coming off the door and requested that they use some kind of adhesive to keep it on. She said they could not do this since the rubber would rip! How crappy are they making these cars? I sent a message via chat to the service center today mid afternoon and was told a supervisor would get back to me immediately. The representative was less than helpful and showed less than zero concern. I'm still waiting for their call. Overall, this place deserves a review in the negative numbers. Two thumbs down. More

Great Costumer Service Correy did a great job with us, it was the best customer service I've ever had at any car dealership the all-around service form financing to car main Correy did a great job with us, it was the best customer service I've ever had at any car dealership the all-around service form financing to car maintenance is top-notch. More