Route 22 Honda
Hillside, NJ
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Is the 2nd time that I purchase a Honda CR-V from Route 22 Honda. Raul was my salesperson for the 2nd time. He is such of a Great, Professional staff. I highly recommend him to my friends and relatives. H 22 Honda. Raul was my salesperson for the 2nd time. He is such of a Great, Professional staff. I highly recommend him to my friends and relatives. He keeps his word, very trustworthy as a person. Honda should award him for his wonderful Great Job done. Also the rest of the Staff's of our Honda family they were very pleasant, professional and nice. For the 2nd time he made me & my family walk out with a smile , & a comfort that we can make it to our next destination driving very safe. Because Honda is the "BEST" Raul is unreplaceble. More
Worst customer service ever. Worst people to deal with.. I hope you guys had a option to upload videos cause it’s just a bad experienced with this people. Regardless of any situa Worst people to deal with.. I hope you guys had a option to upload videos cause it’s just a bad experienced with this people. Regardless of any situation a place like this needs to make sure they hire professional and respectful people not people like this. My little cousin went to buy a car from this dealer and off course 0 experience on buying a car 0 credit. But the way this people take advantage of situations like this is unacceptable .. they told her that she was approved by Honda on a 2019 Honda Accord ex with 37plus miles sold price $27plus bringing a monthly payment of $650 at month for 72 months plus $4000 down payment that was given at the time of the deal. After she told me about the deal I told her that the numbers don’t make any sense and I understand that her credit was a big factor but any way I told her to go back and go over the deal with them I told her to have them show her and signed the contract to finalize the deal but guess what the told her that she needs to come back another day for it when you guys know once you approved that can be done right away … I offered her I’ll go go back with her the next day which we did Big surprise nothing but disrespectful and unprofessional people starting with this guy call sales manager and few other employees from the dealer screaming even was told to meet outside the location to fight?? Like really who wants this type of customer service getting force to call the cops funny thing is that before cops showed up they refused to return the down payment when the knew by law no contract no deal. What make it even worse it’s that the general manage witnesses the whole situation but didn’t ever offered an apologies to her my cousin to the customer at the end of the day I wash just looking out for her and I’m sure anyone would do the same. What a shame that place like this give a typical highway dealer experience 👎. I’m glad we found a great car somewhere else and even find out that there wasn’t any approval by honda or even inquired to honda. Please feel free to review this…. I’m sure they know exactly the customer info even though my info as well More
Great experience. Both Sales and Financing were very helpful and not aggressive. In fact they did all they could to make it happen for me to get the vehicle I wanted. Both Sales and Financing were very helpful and not aggressive. In fact they did all they could to make it happen for me to get the vehicle I wanted. More