Route 18 Chrysler Jeep Dodge Ram - Service Center

We have had both of our vehicles in for service in the last 3 months. Once for warranty recalls and twice for routine service. The work was done quickly and correctly each time and Rich was very helpfull last 3 months. Once for warranty recalls and twice for routine service. The work was done quickly and correctly each time and Rich was very helpfull in pointing out additional items that needed attention. Overall great service dept. with friendly people and good prices. More

I called last minute to get my car seviced and was accomodated immediately. I like the idea that they keep the record of all services done so i don't have to worry what has to be done routinely. the accomodated immediately. I like the idea that they keep the record of all services done so i don't have to worry what has to be done routinely. they are always very friendly. More

rich warren prioritizes the service my car needs. i tell him how much i can afford & he makes it work, getting me back on the road timely & safely. him how much i can afford & he makes it work, getting me back on the road timely & safely. More

I ordered my 2009 Dodge Challenger R/T at this dealership and got a good deal. My basic warranty is about to expire and I had a two minor issues that needed to be taken car of. Christine was very helpful and and got a good deal. My basic warranty is about to expire and I had a two minor issues that needed to be taken car of. Christine was very helpful and inspected the minor issues and ordered my replacement parts right away. Rich assisted me with the service visit and was very helpful as well. The repairs were done very well and you can tell that the service department and technicians are very familiar with the vehicle. In their thorough inspection of the vehicle they noted an addittional item that needed to be repaired and ordered me a replacement part right away to have the repair complete before the warranty expires.I have nothing but good things to say about the service department and plan to continue to have my car serviced there. More

Route 18 CJD dealership is a pleasure to deal with. After ordering a spare key from Freehold Jeep and was told it would take two weeks to get in by a service advisor, 2 1/2 weeks later we called and After ordering a spare key from Freehold Jeep and was told it would take two weeks to get in by a service advisor, 2 1/2 weeks later we called and found out they had never placed our order. Called RT 18 CJD and the not only had a key in their parts dept, they could program is whenever it was convenient for us. We have had service work done twice at RT 18 CJD and have been treated very professionally from the receptionist, to the service advisors, to the mechanics. RT 18 CJD is our dealer from now on. No more trips down rt. 9 for lousy service. Thank you RT 18 CJD! More

Excellent service. Appointment reminder call was a big help along with upfront discussion of service being performed. Wait time was not long and a full explanation of charges were provided. help along with upfront discussion of service being performed. Wait time was not long and a full explanation of charges were provided. More

As usual, great experience working with Rich. He is always very helpful, knowledgable and courteous. Work was done efficiently and quickly. No complaints about experience. always very helpful, knowledgable and courteous. Work was done efficiently and quickly. No complaints about experience. More

First time back for service since dealership closed (McDonah). I was so happy to see Rich. His customer service is so personnal. He so wonderful to work with. He takes extra special care of you. I (McDonah). I was so happy to see Rich. His customer service is so personnal. He so wonderful to work with. He takes extra special care of you. I am so happy to work with Rich and his service team again!! Love them. More

My car has been neglected because all of the Chrysler Dealerships being closed in this area. I was so happy to see this one open (not so happy about all the work needed) but it was long overdue. Everyone Dealerships being closed in this area. I was so happy to see this one open (not so happy about all the work needed) but it was long overdue. Everyone I dealt with was extremely nice and professional. I will definately go back. More

The service department at this dealership was fantastic as usual. I went in for a problem that occured on Saturday(bad noise) and disappeared today. They searched and found nothing wrong at this time.I hav as usual. I went in for a problem that occured on Saturday(bad noise) and disappeared today. They searched and found nothing wrong at this time.I have to bring it back if it happens again but it might have been caused by the extreme heat. They were friendly and thorough. More