Route 18 Chrysler Jeep Dodge Ram - Service Center

Rich gave us a thorough description of the service needed and how to follow up if furthur repairs may be needed. We bought our Jeep from route 18 and would recommend them to everyone. and how to follow up if furthur repairs may be needed. We bought our Jeep from route 18 and would recommend them to everyone. More

Jeff Kanc was EXCELLENT!! We had an issue with the sensor in my transmission of my 2008 Jeep Grand Cherokee. Jeff was very professional and the service department was great. We were very pleased with sensor in my transmission of my 2008 Jeep Grand Cherokee. Jeff was very professional and the service department was great. We were very pleased with the service that we received from Jeff and the rest of the service department! Thank you again!!! More

after conversing with Rich regarding service price & age of vehicle plus milage decided to purchase a new vehicle. he introduced me to Bruce and i purchased a 2013 RAM 1500 CREW CAB. age of vehicle plus milage decided to purchase a new vehicle. he introduced me to Bruce and i purchased a 2013 RAM 1500 CREW CAB. More

Rich Warren provided excellent service. He is accomodating and really knows his stuff. Rich is personable and really works with his customers. His knowledge of cars is impressive. accomodating and really knows his stuff. Rich is personable and really works with his customers. His knowledge of cars is impressive. More

An excellent experience at Route 18 Auto. I took my car there for an oil change and the mechanic found that my tires were bad. Rich got me a good price on a new set of tires. I had to wait a little long bu there for an oil change and the mechanic found that my tires were bad. Rich got me a good price on a new set of tires. I had to wait a little long but that wasn't their fault. The truck delivering the tires was late. I was very happy with the work and the price. More

Rich Warren is sincere, knowledgeable, hardworking , advises and helps his customers to the fullest, friendly, ensures repairs are done in a quick and efficient manner. Highly recommended advises and helps his customers to the fullest, friendly, ensures repairs are done in a quick and efficient manner. Highly recommended More

We purchased our Jeep in July of 2012. I came in for my 3,000 mile oil change. This was our third maintenance visit. I am beyond pleased with the service I've gotten on each visit. Everyone is very friendl 3,000 mile oil change. This was our third maintenance visit. I am beyond pleased with the service I've gotten on each visit. Everyone is very friendly, patient and answers all my questions. Rich was just wonderful. He recommended services and explained exactly what needed to be done and why. I am very happy and will recommend Rich and Rt 18 Jeep to my friends. More

Rich Warren from service went Above & Beyond what Sales Managers could not do it for me. He is simply best, honest & helpful. Two Thumbs Up! I would recommend everyone to go to Rich for any servic Sales Managers could not do it for me. He is simply best, honest & helpful. Two Thumbs Up! I would recommend everyone to go to Rich for any service needs. Thanks More

I've had to bring my jeep to a different dealer and I've had to bring my jeep to a different dealer and the services and quality of work was horrible. The employee's make you wait while they carry on I've had to bring my jeep to a different dealer and the services and quality of work was horrible. The employee's make you wait while they carry on a personle conversation, they don't keep you informed on what is happening with your car. But the worse part was them making you feel like you where takeing up to much of their time. At the east Brunswick location when the jeep is worked on it's explained fully what has to be done and what can wait. they are always friendly even when you might be a difficult customer. The work is done right the first time and what I like the most is if they aren't sure what the problem is they are up front with you and discuss the options. More

Service advisors were informative and knowledgable and friendly. They do not pressure you for something that is not really required. The mechanics are very professional,skilled and friendly. They do their friendly. They do not pressure you for something that is not really required. The mechanics are very professional,skilled and friendly. They do their work with pride which is important in this day and age.I have dealt with Jeff Kanc for over 20 years. He is the best service manager in the industry. More