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Route 18 Chrysler Jeep Dodge Ram
East Brunswick, NJ
1,645 Reviews
Route 18 Auto, aka Route 18 Chrysler Jeep Dodge Ram always maintains competitive new and pre-owned inventories of Chrysler, Dodge and Jeep vehicles. Staffed with experience sales representatives and top trained technicians, we're here to provide a fun, easy and valuable automotive shopping and service experience. Stop by our Route 18 Auto dealership today at 400 Route 18 to see for yourself!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,645 reviews
November 15, 2011
Purchasing this Dodge Dakota BigHorn was one of the most positive experiences we have had when purchasing a new, not used, vehicle from a dealer. My husband went in on a Friday and spoke with Josh. They m positive experiences we have had when purchasing a new, not used, vehicle from a dealer. My husband went in on a Friday and spoke with Josh. They made an appointment for Monday, 11/7/11, for us to meet aince I was unavailable on Friday. We discussed exactly what we were looking for. They did not have one on the lot but assured us that they would find us a 2011 Dodge Dakota. They went on-line to their system and located a vehicle in Pennsylvania that met what my husband wanted. On 11/8/11 the truck was in New Jersey and prepared for delivery to us. Josh was very thorough in his demonstration of all the features on the vehicle, which were more than we expected. Since we already owned a 2004 Dodge Dakota, my husband knew what he wanted. This truck came equiped witheverything he had requested and more. He did not request power seats or a bed-liner, but there they were. The storage crates under the rear seats were a nice surprise since the 2004 did not have them. When we are ready to replace my 2004 Subaru Forester, we will certainly visit Route 18 Auto Group. We will also recommend them to anyone who inquires about purchasing a new vehicle. This was a great experience. More
by angelolenetti
Employees Worked With
Joshua Schachter, David Zarillo, Josh Schachter
February 08, 2011
I had been shopping for a few months as my 2007 Town and country lease was coming due. I went to the dealer, looked at the many 2010 Town and Country vehicles they had in stock. Test drove one that had al country lease was coming due. I went to the dealer, looked at the many 2010 Town and Country vehicles they had in stock. Test drove one that had all the options I was interested in, test drove it. When we went to negotiations it was very easy. They showed me all the current offers, and for one of the first time in my car buying experiences there wasn't much haggling. Then Jack drove with us to a gas station next door, and filled the tank. The sales manager was very nice, and didn't try any of the traditional psychological tricks that they often use. He was a nice guy. The finance department was also a pleasure. He didn't change the price per month, which I've had happen plenty times before, when you sit down with them. More
by MichaelMNJ
Employees Worked With
Jack Fitzmaurice, Kevin Hanson, Kevin Miller
November 01, 2010
The service advisor was helpfull and completed all repairs in a timely manner. The bill was as quoted and they went the extra mile to talk with the extended warranty company to have additional worn pa repairs in a timely manner. The bill was as quoted and they went the extra mile to talk with the extended warranty company to have additional worn parts covered. Thnis saved me money which I appreciatted them doing. Overall it was a pleasant experience More
by blathazar
Employees Worked With
Rich Warren
November 28, 2008
We went there with my wife to get new Jeep Liberty. This place must be avoided by anyone unless you like to deal with xxxxx. Salesperson was unprofessional, manager full cr.. They are extremely pushy and place must be avoided by anyone unless you like to deal with xxxxx. Salesperson was unprofessional, manager full cr.. They are extremely pushy and will bargain and telling you some nuts kids stories until you buy something from them. So we even comeback to them second time because they keep call my phone 10 times a day, but they even forget price they offered first time and another manager told me - forget about previous manager I am the boss here!!! :)) Sure we run away of this place and in 3 days got Jeep in Flemington Jeep with no hasle and games. Stay away of them!!! More
by Breitling
Employees Worked With
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