Route 18 Chrysler Jeep Dodge Ram
East Brunswick, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Upon, arrival everything seemed great. Was greeted and spoke to a service advisor, who was helpful and explained possible causes of my poor riding vehicle. Also, dash and passenger carbon trim appliqués spoke to a service advisor, who was helpful and explained possible causes of my poor riding vehicle. Also, dash and passenger carbon trim appliqués were to be replaced. Go to pickup vehicle and ONLY dash was replaced. Was told to go to parts dept to order pass door appliqué. They’ll call me, when part arrives and come in and it would take an hour to replace. No appointment, needed. I receive a call that part has arrived, but I have to make an appt. Booking are 3-4 week wait. Then, I get in car and they’ve driven my car for 6 miles. ABDOLUTELY, NO REASON to drive car 6 miles. Even, a before and after test drive, doesn’t need 6 miles. Then, I noticed spilled coffee or hot chocolate in cup holder. I, don’t drink coffee or hot chocolate. Not, have ever had anyone in car with coffee. Also, odometer IN and odometer OUT on invoice was never updated. Yet, my car shows 6 miles more. Clearly, joyriding! Have not been back, since. Grow up and quit riding around in customers cars, drinking beverages. Front desk is awesome. Auto techs are clowns. More
Bought my dream truck The staff is great in explaining everything I needed to know, Fast on the paperwork and insurance, came out with my new truck and very happy. The staff is great in explaining everything I needed to know, Fast on the paperwork and insurance, came out with my new truck and very happy. More
Tommy is great! He is extremely helpful and doesn’t waste your time while you’re there. When I first went into the dealership to purchase my vehicle at lease end, I was forced to leave after a few minutes du your time while you’re there. When I first went into the dealership to purchase my vehicle at lease end, I was forced to leave after a few minutes due to another commitment. Tommy took care of most of the work over the phone which minimized my time at the dealership when I came back to finalize the purchase. Thanks Tommy! More
Rt 18 Family We've been with the RT 18 family for years and years. For lease, purchase, and all maintenance. We stay with them because everyone there are simply t We've been with the RT 18 family for years and years. For lease, purchase, and all maintenance. We stay with them because everyone there are simply the best! More
Best Car Buying Experience I've Had The entire experience was great. I worked with Darrell Williams throughout the process of ordering my new Jeep. I never felt pressured and Darrel ke The entire experience was great. I worked with Darrell Williams throughout the process of ordering my new Jeep. I never felt pressured and Darrel kept me informed at every stage of the order. I would recommend Darrell and Rt 18 dealership to anyone looking for a new vehicle. More
Ann Schulz-Service Advisor TOP NOTCH! Makes service appointments a treat. Thorough, efficient, pleasant and know how.Ann is the greatest by far! It' always a treat to have Ann TOP NOTCH! Makes service appointments a treat. Thorough, efficient, pleasant and know how.Ann is the greatest by far! It' always a treat to have Ann as your Service Advisor. More
Not rushed......... Tommy was a joy to work with........Route 18 services our challenger.....so far no major problems with any aspect of their dealership. Tommy knows the Tommy was a joy to work with........Route 18 services our challenger.....so far no major problems with any aspect of their dealership. Tommy knows the ropes and the vehicles. Thanks again. More
Mike was the best. He went above my expectations. He showed interest and took care of all my concerns and questions. Will recommend to every I know. showed interest and took care of all my concerns and questions. Will recommend to every I know. More