Route 17 Nissan

My experience with Nissan lease was negative and I would never again lease/buy or recommend this this dealership to anyone. Customer service is non-existing; when you call, they can simply hang up on you an never again lease/buy or recommend this this dealership to anyone. Customer service is non-existing; when you call, they can simply hang up on you and then directing your call to the voicemail. I’ve been trying to set up an appointment to terminate the lease, called at least 11 times and each time I got a different response (either they don’t have an appointment schedule yet(!) or no appointment required, - just come and drop your vehicle in, etc..) I guess that since you don’t renew your lease RT 17 NISSAN cease viewing you as a customer and start mistreating you. As a result I am no longer considering using RT 17 NISSAN for my future considerations when buying/leasing a vehicle and not recommending them to anyone either. More

Route 17 Nissan is where you want to go for the best customer service and value for your new car. Oscar Valentin and Richard Catalano provided us with excellent customer service. Courteous and professio customer service and value for your new car. Oscar Valentin and Richard Catalano provided us with excellent customer service. Courteous and professional, they helped us understand all our options and worked to get us the best deal possible. Thank you for making the process so easy and stress free...we 100% recommend you come here to work with this great team! More

Easily the fastest, easiest, best car buying experience of my life. I was greeted by Oscar. He was awesome from beginning to end. I explained what I was looking for and my situation. We discussed a few opt of my life. I was greeted by Oscar. He was awesome from beginning to end. I explained what I was looking for and my situation. We discussed a few options regarding down payments and financial commitments for buying a car. He lined up a few cars for me to look at and walked me through details and options for financing, everything. The FIRST car he asked me to test drive turned out to be THE one. It's a beautiful car, beautiful color and It was just what I was looking for. The rest of the process was a breeze. It simply couldn't have gone better. Nissan 17, Oscar and everyone there was fantastic! Finally capped off by a nice, warm follow up "Welcome to the Nissan family" email from Tony Tallarico. Nice touch! HIGHLY RECOMMEND! More

This is my third car from Engell and Route 17 Nissan. The entire staff was friendly and treated me like family. Go to Route 17 Nissan and see Engell for an amazing purchase experience. entire staff was friendly and treated me like family. Go to Route 17 Nissan and see Engell for an amazing purchase experience. More

Andrew at Route 17 Nissan is the best. This past weekend we got into a new Nissan Rogue and this is my 3rd vehicle personally I have gotten thru Andrew. He is the best! we got into a new Nissan Rogue and this is my 3rd vehicle personally I have gotten thru Andrew. He is the best! More

This my second time leasing from Route 17 Nissan. They make it so easy and satisfying.Andrew was very helpful and manageable.The paper was done expedited in reasonable time. make it so easy and satisfying.Andrew was very helpful and manageable.The paper was done expedited in reasonable time. More

UPDATE:Got an a response back from Jamie! She UPDATE: Got an a response back from Jamie! She immediately called me when I sent her an email. Thank God am able to cancel the extended warranty. W UPDATE: Got an a response back from Jamie! She immediately called me when I sent her an email. Thank God am able to cancel the extended warranty. Went to see Tony at the dealership to get that process started. Am told it’s going to take able 45 days. BEWARE! BEWARE!! BEWARE!! BEFORE YOU BUY FROM THIS DEALERSHIP! READ EVERYTHING BEORE YOU SIGN! PLEASE BE WARNED! This is my third time buying a car at this dealership, figured I will have a good experience and I won’t entirely be lied to. THIS IS MY LAST TIME BUYING A CAR HERE!! Andrew (Sales Consultant) was nice, that’s all I got. Time to talk finance, I worked with Joe. I was quoted a high interest rate, with a finance company other than Nissan. That didn’t make sense to me. This is my fourth Nissan, I have always financed with Nissan and I have never been quoted such a high rate. Glad I spoke up on that. Eventually, I got a lower interest rate with Nissan. If the goal is to keep your customers happy and keep coming back, why won’t you just help find the best rate? This is the worst part, Joe asked if I planned to keep the car, I said yes, for a long time. The next thing he said was, I will give you extended warranty. I was told am GIVEN, yes GIVEN as in, am not paying for the extended warranty which is for the life of my loan. In the excitement, I didn’t read what I signed. Can’t stress this enough, please read BEFORE you sign. Yes, this is my fault, I should have read the entire page before signing. When I got home and reviewed the documents again, I found out I paid for the warranty and have a deductible! Reading through the documents, I found out the “Seller may retain or receive a portion of these amounts”. This is the kicker, the cost of the warranty is equivalent to my down payment. Seriously!!! That’s not a coincidence. That’s the dealership taking advantage of me. I won’t be coming back to purchase a car from this dealership ever again. If you find yourself buying/leasing a car at this dealership, please please and please READ EVERYTHING BEFORE YOU SIGN! I do take responsibility for not reading and paying attention as I should. With everything we have been through in 2020, I don’t understand how people can treat each other like this and think it’s ok. More

I leased a brand new 2020 Rogue from this dealership. This is my third time leasing with this dealership and my third Rogue. Every experience I had with this dealership has been a good one for me. My This is my third time leasing with this dealership and my third Rogue. Every experience I had with this dealership has been a good one for me. My sales lady I had the pleasure of working with was Sally. Sally did a great job and got me the deal I wanted for my new lease. She answered every question I had very promptly and was very attentive and thorough from the beginning to the end of the deal. I highly recommend Sally. She is a very sweet person. The Sales Manager Rich was also a very nice guy with a good sense of humor. Casey in Finance was also a nice guy. He wasn't too pushy trying to sell the extra services Nissan offers with regards to leases when I was signing all the papers. I appreciated that. Go to this dealership!! You will not be disappointed!! More

Just want to say thank you to Benny Rodriguez. He is a great sales person. Definitely recommend him if you want to buy a car from Nissan.He did outstanding job helping me to find a car I want. People like great sales person. Definitely recommend him if you want to buy a car from Nissan.He did outstanding job helping me to find a car I want. People like Benny makes Nissan a great place. Thank you! More

What an amazing guy really helped us and made the entire process easy for me and had my car ready for us as soon as I got to the dealership. process easy for me and had my car ready for us as soon as I got to the dealership. More