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Route 17 Mitsubishi

Ramsey, NJ

4.7
91 Reviews
When you come to our Ramsey NJ dealership, you will discover that we offer more than just inventory, service, and financing for Mitsubishi models. Route 17 Mitsubishi is committed to exceptional customer service and creating lifelong connections with drivers in the Ramsey NJ area. We serve Totowa, Paramus, Bronx NY, Goshen NY, and beyond by meeting your automotive needs and viewing each customer from Totowa, Paramus, Bronx NY and Goshen NY as part of our extended community. At Route 17 Mitsubishi, we want you to feel like family when you visit us, and we treat each of our customers with the golden rule. Our sales team can help you get acquainted with our available new and used vehicles, and help you narrow down your choices to find your perfect car or SUV. Then, our finance team can help you find the perfect lease or loan to go with your Mitsubishi Mirage, Outlander Sport, Mirage G4, Eclipse Cross and Outlander. After that, we make your entire ownership experience easier with expert service and parts. We really are your one-stop destination for the entire car-buying and ownership journey, and we do it all with a smile.
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1355 NJ-17 S

Ramsey, NJ

07446

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Showing 91 reviews

January 09, 2024

Bad ! They charged me for an oil change and my warranty was not expired. Last time they did my oil change I was not charged. When asked they claimed they n More

by TRINATRICE
Recommend Dealer
No
Employees Worked With
Adem Ghandour
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2024 -

Route 17 Mitsubishi responded

I'm very sorry to read about your experience with our service dept.I've pulled all your service record and didn't find any pre-paid maintenance policies in your inicial deal.Please contact me to review your records @ 201-962-8088 ask for Ray Texidor Gen Mgr.Im sure we can reach a reasonable solution. Sincerely Ray Texidor Gen Mgr Route 17 Mitsubishi

January 09, 2024

Went countless times to another dealer where they could not find my issue but thank god I ended up at Route 17 Mitsubishi Adem and his team are the best. More

by Juan Lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nader Ramzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adolfo Fermin
5.0
This rating includes all reviews, with more weight given to recent reviews.
REYES TEXIDOR
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adem Ghandour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2024 -

Route 17 Mitsubishi responded

Thank you for the great service dept review.I will pass it along to the team.

January 06, 2024

They always provide great and quick service and the representatives are always professional friendly and informative with any updates on my vehicle regarding any upcoming services that may be needed. More

by DION.TIMBERLAKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Hinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adolfo Fermin
5.0
This rating includes all reviews, with more weight given to recent reviews.
REYES TEXIDOR
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adem Ghandour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2024 -

Route 17 Mitsubishi responded

Thank you for letting us know how well we did with.Welcome to the Route 17 Mitsubishi dealership family.

December 31, 2023

The best explanation I see in the place is very good service from the people that work there they explain to me everything Thank you More

by LAHCEN411
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nader Ramzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Hinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
REYES TEXIDOR
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2024 -

Route 17 Mitsubishi responded

Thank for letting our customer base how well we did with your purchase.

December 29, 2023

The best service they treat you with respect they show you how to check your car More

by MOE13368@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adem Ghandour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2024 -

Route 17 Mitsubishi responded

Thank you for your kind review.We strive to continue giving you and all our customers excellent and transparent service.I will forward this review to Adem and his team.

December 26, 2023

Great job fixing my car. Easily communicated with Adem and car was repaired within two days! Will definitely be back for future services since I have an older Mitsubishi. More

by CCV1217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adem Ghandour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Route 17 Mitsubishi responded

Thank you for sharing your experience with us to our customer base.We Appreciate your business and are here to help you.I will forward your review to Adem and his team. Ray Texidor Gen Mgr Route 17 Mitsubishi.

December 20, 2023

Adolfo is the best salesmen I’ve ever dealt with in my car buying experience!! He works magic when it comes to selling you a car! Wouldn’t deal with anyone else! Go check him out ! More

by a.zapata1214
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adolfo Fermin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2023 -

Route 17 Mitsubishi responded

Thank for doing business here @Route 17 Mitsubishi and becoming a member of our dealership family.We are here if you need us.Adolfo is part of our management team with over 10 years of service.

Dec 21, 2023 -

Route 17 Mitsubishi responded

Thank for doing business here @Route 17 Mitsubishi and becoming a member of our dealership family.We are here if you need us.

Dec 21, 2023 -

Route 17 Mitsubishi responded

Thank for doing business here @Route 17 Mitsubishi and becoming a member of our dealership family.We are here if you need us

December 06, 2023

The entire process from start to finish went smoothly. From the salesperson Giovanni, to finance, Adolfo and the manager Ray. They were fair, friendly and professional. Highly recommend! More

by Jenariano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adolfo Fermin
5.0
This rating includes all reviews, with more weight given to recent reviews.
REYES TEXIDOR
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Route 17 Mitsubishi responded

Thank you so much for your kind review. It was a pleasure to do business with you in the company of your mom.Welcome to the Route 17 Mitsubishi family..

Dec 07, 2023 -

Route 17 Mitsubishi responded

Thank you so much for your kind review. It was a pleasure to do business with you in the company of your mom.Welcome to the Route 17 Mitsubishi family..

Dec 21, 2023 -

Route 17 Mitsubishi responded

Thank for doing business here @Route 17 Mitsubishi and becoming a member of our dealership family.We are here if you need us

February 10, 2023

Outstanding service dept and customer satisfied! Will not be going anywhere else besides them. Thank you Adem! More

by Sweetkillslove2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adem
Feb 10, 2023 -

Sweetkillslove2000 responded

Outstanding service dept! The service manager adem goes above and beyond. I was treated better, received more respect and generosity, and had overall great service experience at Rt 17 mitsubishi service dept. than i did when I took my wifes car to mercedes-benz of Manhattan. I am extremely impressed and even better, the service manager told me they work on all makes and models. Thank you again.

September 21, 2022

Service manager is excellent there! Small store but excellent service. Will Def be goin back for routine maintenance More

by Jackie6212
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam
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