Route 17 Mitsubishi

I have had my car serviced there for a couple of months and I am happy with the service and I am happy with the service More

AVOID DEALING WITH GENERAL MANAGER REYES TEXIDOR AT ALL COST. I ALREADY FILED A CLAIM THROUGH BERGEN PASSAIC CONSUMER AFFAIR THATS WHY MUCH IM PISSED OFF AND WRITING EVERY BAD REVIEW I CAN TO STOP THIS GUY COST. I ALREADY FILED A CLAIM THROUGH BERGEN PASSAIC CONSUMER AFFAIR THATS WHY MUCH IM PISSED OFF AND WRITING EVERY BAD REVIEW I CAN TO STOP THIS GUY FROM MANAGING THE DEALERSHIP AND LOSE GOOD REPUTATION OF THE DEALERSHIP. PROMISES OVER TEXT AND PHONES THAT HE CANNOT KEEP AND KEEP DELAYING WHAT HE PROMISED TO DO FOR THE CUSTOMER AND BLAMES THAT LICENSE PLATE IS TAKING LONG TO GET DUE TO DMV PROCEDURES AND DOES NOT GIVE A xxxx ABOUT ME HAVING TO DRIVE THE VEHICLE WITH EXPIRED TEMP PLATE. DOES NOT EVEN AGREES THAT HIM AND HIS SALES MANAGER FORGOT TO GIVE ME COPY OF ALL MY DOCUMENTS THAT I SIGNED ON THE FIRST DAY OF 41,000 DOLLAR LEXUS RX350 PURCHASE AND SAYS THAT HE WILL SEND ME COPY OF ALL MY DOCUMENTS OVER FEDEX WHICH HE DIDN'T. HE PROMISES THAT HE WILL SEND A RUNNER TO DROP ME OFF THE COPY OF DOCUMENTS NAD LICENSE PLATES AND HE DIDNT AND MADE ME PICK UP THE PLATES WHEN IT FINALLY GOT TO THE DEALERSHIP. ONCE I WAS THERE ONLY PLATES WERE AVAILABLE AND I ASKED FOR THE COPY OF PHYSICAL DOCUMENTS AND HE SAYS HE FORGOT AND CALLS SOMEWHERE TO EMAIL IT OVER WHERE I REJECTED TO RECEIVE ALL MY DOCUMENTS OVER EMAILS AND WANTED TO HAVE IT IN MY HAND NOW. HE SAYS ALL OTHER BULLSH1T AND WHEN I FINALLY GOT SO MAD AND REPEATEDLY YELLED AT HIM ABOUT THE DOCUMENT HE GOT UPSET AND KICKS ME OUT OF HIS OFFICE AND WANTED TO "TAKE IT OUTSIDE AND TAKE CARE OF THIS BUSINESS BY PUNCHING MY FACE" . AMAZING HOW SOMEONE IN A POSITION TO BE IN CHARGE OF THE DEALERSHIP SAYS SUCH A STRONG WORD TO A CUSTOMER DUE TO YOUR MOOD. EXTREMELY UNPROFESSIONAL HE WILL DEAL WITH YOU DEPENDS ON HIS MOOD FOR THE DAY. IF HE LOOKS LIKE HE ISN'T IN A GOOD MOOD, DO NOT TALK TO HIM YOU NEVER KNOW WHEN HE WILL TAKE YOU OUT AND PUNCH YOU IN THE FACE. PLEASE AVOID HIM AT ALL COST. THIS GREAT DEALERSHIP WILL BE RUINED UNDER NEW MANAGER WITH "REYES TEXIDOR" IN CHARGE. More

Good dealership to buy a car but didn't get all my money for cancellation of my warranty. for cancellation of my warranty. More

Service department was accommodating and quick. The gentleman that serviced by car was great and has in the past. He was aware of my situation and who I was because my engine blew after having it 2 The gentleman that serviced by car was great and has in the past. He was aware of my situation and who I was because my engine blew after having it 2 months 2 years ago. I was very pleased with my ladt service. Thank you Kathy Poole More

Lewis did a great job when I asked him to email job order receipt he sent it right away that’s good service receipt he sent it right away that’s good service More

employees are very helpful and friendly. It's been my 3rd service and never had any problem It's been my 3rd service and never had any problem More

Excellent and professional service all around. Minimum wait, car washed and coffee and water was available. Minimum wait, car washed and coffee and water was available. More

Very courteous and friendly. It was very affordable and relaxing experience. My car's oil change was done. It was very affordable and relaxing experience. My car's oil change was done. More

Great experience with Route 17 Mitsubishi. Nader was very professional. Ray got us a very low APR. I am totally happy with this place. Nader was very professional. Ray got us a very low APR. I am totally happy with this place. More

Helpful advice to me about care for my car in the future if i have problems again if i have problems again More