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Route 17 Mitsubishi
Ramsey, NJ
149 Reviews
When you come to our Ramsey NJ dealership, you will discover that we offer more than just inventory, service, and financing for Mitsubishi models. Route 17 Mitsubishi is committed to exceptional customer service and creating lifelong connections with drivers in the Ramsey NJ area. We serve Totowa, Paramus, Bronx NY, Goshen NY, and beyond by meeting your automotive needs and viewing each customer from Totowa, Paramus, Bronx NY and Goshen NY as part of our extended community.
At Route 17 Mitsubishi, we want you to feel like family when you visit us, and we treat each of our customers with the golden rule. Our sales team can help you get acquainted with our available new and used vehicles, and help you narrow down your choices to find your perfect car or SUV. Then, our finance team can help you find the perfect lease or loan to go with your Mitsubishi Mirage, Outlander Sport, Mirage G4, Eclipse Cross and Outlander. After that, we make your entire ownership experience easier with expert service and parts. We really are your one-stop destination for the entire car-buying and ownership journey, and we do it all with a smile.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:30 AM - 8:00 PM
Tuesday 9:30 AM - 8:00 PM
Wednesday 9:30 AM - 8:00 PM
Thursday 9:30 AM - 8:00 PM
Friday 9:30 AM - 8:00 PM
Saturday 9:30 AM - 8:00 PM
Sunday Closed
Service
Monday 9:30 AM - 5:00 PM
Tuesday 9:30 AM - 5:00 PM
Wednesday 9:30 AM - 5:00 PM
Thursday 9:30 AM - 5:00 PM
Friday 9:30 AM - 5:00 PM
Saturday 9:30 AM - 5:00 PM
Sunday Closed - 5:00 AM
Parts
Monday 9:30 AM - 5:00 PM
Tuesday 9:30 AM - 5:00 PM
Wednesday 9:30 AM - 5:00 PM
Thursday 9:30 AM - 5:00 PM
Friday 9:30 AM - 5:00 PM
Saturday 9:30 AM - 5:00 PM
Sunday Closed - 5:00 AM
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Showing 149 reviews
January 21, 2025
Horrible dealership, over two months to off a payoff note from trade in. They will never return your phone calls or give you a straight answer once you return to the dealership for answers. Please don't tell from trade in. They will never return your phone calls or give you a straight answer once you return to the dealership for answers. Please don't tell me it was an oversite (a deal is a deal complete your end). Plates 2 months waiting (DMV is processing them) come on. More
by CARSILLOJOE
Verified CustomerEmployees Worked With
January 18, 2025
Service department was superb. Aiden and Adem were fantastic. Adem kept in contact with me throughout the process. Mitsubishi should be proud to have such competent and dedicated p Aiden and Adem were fantastic. Adem kept in contact with me throughout the process. Mitsubishi should be proud to have such competent and dedicated people working for them. More
by Petrokiki1122
January 14, 2025
Everyone at the dealership is amazing to deal with. I brought my car in for service and was updated periodically on what was being serviced, which I really appreciated! It is a pleasure to come here! T I brought my car in for service and was updated periodically on what was being serviced, which I really appreciated! It is a pleasure to come here! Thank you! More
by JAMMAR190
Employees Worked With
January 09, 2025
Aden has great customer service ethics, he gave me the attention I needed and when above and beyond to satisfy me. I received great customer service from the beginning to the end. I will recommend all m attention I needed and when above and beyond to satisfy me. I received great customer service from the beginning to the end. I will recommend all my friends and family to him. More
by Javier.anunez26
January 08, 2025
When I first walked in I was greeted with a smile and a warm welcome. The staff let me test drive multiple cars and made the entire car shopping experience easy and simple. Thank you so much for your help warm welcome. The staff let me test drive multiple cars and made the entire car shopping experience easy and simple. Thank you so much for your help and attention to every detail! More
by James G.
January 08, 2025
I would definitely go back and get an oil change next time I need one time I need one More
by JACKINBOX06081960
Employees Worked With
December 30, 2024
We spent almost 6 hrs there for them to complete purchase. When I arrived home I had check engine light come on next day. And when I took to local dealer since dealership is 3 hrs one way for me I f purchase. When I arrived home I had check engine light come on next day. And when I took to local dealer since dealership is 3 hrs one way for me I found out I needed new tires(4) in order for it to be safe and pass inspection reached out for them to correct issue and their only solutions was for me to pay half and come all the way there More
by ALID1107
Employees Worked With
December 30, 2024
I purchased a 2025 Mitsubishi Outlander Plug-in Hybrid and had a fantastic lease experience. My salesperson Derrick Charles was amazing, he was so knowledgeable and helpful. and had a fantastic lease experience. My salesperson Derrick Charles was amazing, he was so knowledgeable and helpful. More
by rosalie63
December 30, 2024
While the car buying process was fine, the follow up to get my license plates was awful. After one month of not getting my license plates/receiving an update, I called and did not receive a phone call b get my license plates was awful. After one month of not getting my license plates/receiving an update, I called and did not receive a phone call back, even though I was told I would receive one in a couple of hours. I ended up calling almost 40 times over the next month and received only 1 phone call back. Every time I spoke with the person at the front desk, she was short with me and disrespectful. I spoke with the finance manager and he too never provided a sufficient update. Every time I spoke with him, the only update was "the DMV was still working it", even though towards the end of the month he shared they actually hadn't even started working it until that point. It was an extremely painful process with terrible customer service. More
by Evan
Employees Worked With
December 30, 2024
I purchased a 2025 Mitsubishi Outlander Plug-in Hybrid and had a fantastic lease experience. My salesperson Daniel Charles was amazing, he was so knowledgeable and helpful. and had a fantastic lease experience. My salesperson Daniel Charles was amazing, he was so knowledgeable and helpful. More
by rosalie63
