
Route 17 Mitsubishi
Ramsey, NJ
Hours
Sales/Showroom
Monday 9:30 AM - 8:00 PM
Tuesday 9:30 AM - 8:00 PM
Wednesday 9:30 AM - 8:00 PM
Thursday 9:30 AM - 8:00 PM
Friday 9:30 AM - 8:00 PM
Saturday 9:30 AM - 8:00 PM
Sunday Closed
Service
Monday 9:30 AM - 5:00 PM
Tuesday 9:30 AM - 5:00 PM
Wednesday 9:30 AM - 5:00 PM
Thursday 9:30 AM - 5:00 PM
Friday 9:30 AM - 5:00 PM
Saturday 9:30 AM - 5:00 PM
Sunday Closed - 5:00 AM
Parts
Monday 9:30 AM - 5:00 PM
Tuesday 9:30 AM - 5:00 PM
Wednesday 9:30 AM - 5:00 PM
Thursday 9:30 AM - 5:00 PM
Friday 9:30 AM - 5:00 PM
Saturday 9:30 AM - 5:00 PM
Sunday Closed - 5:00 AM
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Showing 149 reviews
So helpful guys, they understood my situation and helped me drive off with a car in spite of it. Amazing experience, everyone there is so friendly, I really appreciate the hard work that went into putting m me drive off with a car in spite of it. Amazing experience, everyone there is so friendly, I really appreciate the hard work that went into putting me in my dream car. The car I bought works great, it’s a perfect fit for me and exactly what I wanted. I highly recommend these guys, they go out of their way, above and beyond to help their customers. More
I had a great experience. Sam and Luis put me in a fantastic truck and were amazing people. Thank you very much Route 17 Mitsubishi. Sam and Luis put me in a fantastic truck and were amazing people. Thank you very much Route 17 Mitsubishi. More
They bend over backwards to sell you the car but after it is delivered no one will help you. It is amazing how 5 days in a row no manager was available to return my email or phone calls. My car was deliver is delivered no one will help you. It is amazing how 5 days in a row no manager was available to return my email or phone calls. My car was delivered with not being detailed, took forever for them to pay my trade in off and they owe me a small refund and not one person has addressed it. My new registration took well over a month. I finally did take my car in for service and they detailed it but as per the sticker still did not get my full tank of gas. I have texted my sales person and no reply. More
Pros: -Very friendly and helpful staff. They will work with you to make sure you leave happy. -Flexible with discounts and trade ins. They will give you a very good price on your trade in. They will work with you to make sure you leave happy. -Flexible with discounts and trade ins. They will give you a very good price on your trade in. Cons: -Sleazy pricing. The listed price for the vehicle I went in to look at was $15,000, but I missed the one line in the long description that said “price reflects $6000 downpayment”. They only listed it at that price to catch your eye. -When I test drove the car, I noticed that it pulled to the right and mentioned to the salesman that it might need a wheel alignment. He said that al the cars are inspected and touched up before being put on the sales floor, and that the wheel alignment should be fine. After purchasing the vehicle and driving it for a couple hours, it DEFINITELY needs a wheel alignment. More
The experience was subpar but they are very willing to help you out with customer service help you out with customer service More
Great customer service. Listened to my problems and fixed them all my car problems. Very patient when contacting the extended warranty company to arrange for payment for al Listened to my problems and fixed them all my car problems. Very patient when contacting the extended warranty company to arrange for payment for all work done. More
I'm always in and out of there with my service completed. They are friendly and quick. They are friendly and quick. More
Outstanding experience overall. My salesman, Cairo Lopez, was exceptional. He was patient, friendly, straightforward, and efficent. He walked me through every step of the process an My salesman, Cairo Lopez, was exceptional. He was patient, friendly, straightforward, and efficent. He walked me through every step of the process and even helped with an insurance problem. He went above and beyond. I never felt pressured. Everything was done perfectly. I don't remember the name of the person who walked me thru the final signing of papers, but he was excellent as well. I would buy here again. More
I was looking for a new car and decided that Mitsubishi Eclipse Cross would be a perfect option for me and my family. We came into the dealership to check it out and test drive and the staff was so welcomi Eclipse Cross would be a perfect option for me and my family. We came into the dealership to check it out and test drive and the staff was so welcoming and accommodating. Overall, only good things to say about our car purchasing experience! More
Took a test drive and left with a brand-new Mitsubishi! My very 1st one! The trade-in was fair, and the financing process was simple and quick, everything felt straightforward, and the car is a BEAST!! My very 1st one! The trade-in was fair, and the financing process was simple and quick, everything felt straightforward, and the car is a BEAST!! More