Route 15 Used Car Center

No issues with staff, not happy with vehicle The staff we dealt with went above and beyond to get us in our vehicle. Unfortunately after a less than a month we started to experience major electri The staff we dealt with went above and beyond to get us in our vehicle. Unfortunately after a less than a month we started to experience major electrical issues which still continue today. Service dept sent car into shop seven times and still not fixed. There were a couple of times we picked it up and the lights would be back on before we got back home. We finally gave up, it was a hassle to call the service manager, then repair place and then place to get loaner car. It was fight to change service places and when we asked to go to Lincoln was told ok but when we arrived there it was another issue, therefore it was never seen by Lincoln. Never did we hear from management/ owners or were ever offered to do something for us. Problems still continue today. More

Good car place I love my new car. I'm very satisfied and Milton was awesome. I would recommend it and go back. Thank you for everything guys. I love my new car. I'm very satisfied and Milton was awesome. I would recommend it and go back. Thank you for everything guys. More

Great Experience The guys that helped me were very professional.They kept things light hearted with 0 pressure.They made it clear they would find me what I was looking The guys that helped me were very professional.They kept things light hearted with 0 pressure.They made it clear they would find me what I was looking for at a price I could afford. More

Above and Beyond They guys here went above and beyond to get me in the truck that "I" wanted!!! Didn't have to settle for a lesser vehicle for an inflated price. They They guys here went above and beyond to get me in the truck that "I" wanted!!! Didn't have to settle for a lesser vehicle for an inflated price. They worked hard to get me the truck I needed for the price I wanted! More

Quick and easy I went in looked at a minivan and took it home! Staff was friendly and knew what they were doing. They even got out coloring books and crayons for my I went in looked at a minivan and took it home! Staff was friendly and knew what they were doing. They even got out coloring books and crayons for my 3 children while I went over the paperwork, More

Friendly and Efficient Overall I think the Route 15 Used Car Center is a nice place to buy a car. Robert "Bobby" is very friendly and helpful. Even after I bought the car, Overall I think the Route 15 Used Car Center is a nice place to buy a car. Robert "Bobby" is very friendly and helpful. Even after I bought the car, Bobby helped me set up my Sirius radio which was a 3 month free trial that came with the car so he really went above and beyond there to help me. Justo was able to get me a nice loan. The loan interest rate was a little high but I think that was probably due to my credit. They run your credit, with your permission, and work out the monthly payment and down payment options for you quickly which makes it a hassle free process. The only negative I can give is that they charge you a fee on top of the purchase price of the car for refurbishing it to certified pre-owned condition. I understand there is a cost involved for them to refurbish the vehicle. My issue is that I paid a price which was at the high end of the range for that make, model and year. So, I felt like I already paid for that in the purchase price of the car. Regardless, I went ahead and bought the car because I love it and it is in excellent condition. Bobby said it had new brakes, new tires along with other miscellaneous work done to make sure it would be reliable and that's what I wanted. Overall a very nice experience and a beautiful car. I think this dealer specializes in offering cars that are in excellent condition and I like that because you feel like you are buy a reliable vehicle. Thank you. More

"Excellent Experience" Milton Rodrigues was very professional, he understood my concerns as a buyer, he worked with me and was very patient as I was looking at a couple of d Milton Rodrigues was very professional, he understood my concerns as a buyer, he worked with me and was very patient as I was looking at a couple of different vehicles that fitted my needs and budget. Made my car buying experience there a pleasure. Justo Disla and Milton Rodrigues did a fantastic job at helping me keep to my budget! i would recommend these guys to anyone that is interested in buying a car or truck! More

Buying a used car made easy. Buying used vans was no fun, until I met Milton Rodrigues. He made it easy. A man of his word. He made it fun again. Buying used vans was no fun, until I met Milton Rodrigues. He made it easy. A man of his word. He made it fun again. More

Words cant explain My guy Bobby!!!!!. No words can explain the treatment, The service. Its an experience you would have to just experience. I would definitely Recommend My guy Bobby!!!!!. No words can explain the treatment, The service. Its an experience you would have to just experience. I would definitely Recommend Route 15 used car center. Thanks again!!!! More

Great Experience Milton was very knowledgeable and helpful. He was able to answer all our questions and worked hard to make sure I was walking out that day, with a ve Milton was very knowledgeable and helpful. He was able to answer all our questions and worked hard to make sure I was walking out that day, with a vehicle, with a price I was comfortable with. Justo was great as well, and both were a pleasure to work with making the car buying experience a comfortable one. Would definitely recommend and buy another car from them in the future. So far no complaints about the vehicle either :) More