Route 130 Chrysler Dodge Jeep Ram
Robbinsville, NJ
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Mike DeJesus and John Major are incredible, Mike goes above and beyond to help you with everything you need on and off the clock! He is always there to help and I highly recommend them!! above and beyond to help you with everything you need on and off the clock! He is always there to help and I highly recommend them!! More
Look for John M and Mike D!!! Theh both make you feel at home while you’re there, and ensure that you get what you need! home while you’re there, and ensure that you get what you need! More
Stay away from this place. The phrase "the fish stinks from the head" comes to mind when doing business here. First, the actual purchase was for a certified pre-owned Jeep. Not new but certainly not a c from the head" comes to mind when doing business here. First, the actual purchase was for a certified pre-owned Jeep. Not new but certainly not a cheap car. This transaction took about 7 hours to complete. 3 of those hours was 'waiting for the finance guy'. As part of the transaction they owed us a trailer hitch. When we bought the car we were told the hitch was there but the wiring was not. Would take a week or 10 days or so. 2 weeks later I called. Not in yet. A week later they call back. Would be ready in a week or so. 10 days later called back. Now they had the wiring but not the hitch. In the meantime of course I had purchased the trailer and made arrangements to pick it up based on their estimates. First hint of incompetence. Note they never actually actively updated me on anything. I had to do all the followup. Next up was registration. We knew it would be longer than normal due to the Covid delays. About a month after purchase they call me. They tried to do the registration but were missing paperwork. We have to come in to sign something else. Guess the 7 hours we spent there on day one wasn't enough time to get everything together. And so nice of them to look at it 30 days after we bought it apparently for the first time. So we go down there to sign. Couple of weeks later "where is the registration guys". Salesman says "I think they do those in batches." OK. I actually registered another out of state vehicle myself at the DMV. Was in and out in a half hour. But these guys do batches so again I wait. A month later message them again. Registration is there. They said they called me already to pick it up. Naturally they did not do that or else I would have picked it up. So another trip down there. This next one is certainly partly on me but still shows their incompetence. Noticed months later there was no inspection sticker on the car. Send message again to sales rep. He says 'come on down, I'll put one on now'. OK. Another trip. Get there. He says 'oh no we can't do that. It was a used car'. Talked to manager who was even worse and more dismissive than the apparently new-to-the-business sales rep eventually walking away from me with a 'have a nice day' brush off. No apology or even any concern. I can see where their sales reps get their attitudes from. Well, I was having a nice day until I wasted more time coming down here! Anyway, these folks are completely incompetent and dismissive once the money is exchanged. And sales people, the masks are supposed to go over your mouth AND nose not just the mouth folks. But better still avoid this place like Covid especially if it is a used car you are buying and if you do find yourself in the unfortunate position of buying from these guys don't believe a word anyone says. More
I called this morning and made an appointment for 6:30pm. I drove all the way from Long Island, NY & It was so worth it! Michael DeJesus was amazing to work with. Not only did he have the perfect car that I I drove all the way from Long Island, NY & It was so worth it! Michael DeJesus was amazing to work with. Not only did he have the perfect car that I was looking for but he also got me a great price! THANK YOU so much Mike! I will definitely be back for future purchases. You were great to work with and made everything super quick and fast, the process was so easy thanks to your help! More
Bought a 2019 Ford Fusion Titanium. Ian and Ahmed were great! They kept their word and sold it to me for the Internet price plus their doc fee.Thank you guys for a great deal!!! Jim Rizzo great! They kept their word and sold it to me for the Internet price plus their doc fee.Thank you guys for a great deal!!! Jim Rizzo More
Never ever buy a car or truckThere lie and don’t keep Never ever buy a car or truck There lie and don’t keep promises for weeks plus change paper work without ever telling you. Very poor Never ever buy a car or truck There lie and don’t keep promises for weeks plus change paper work without ever telling you. Very poor More
DO NOT BUY HERE, HORRIBLE! Sold my desired vehicle and wont give me my deposit back! Jerked around for 3 days. Has been a month and have still not received my money. DO NOT BUY HERE wont give me my deposit back! Jerked around for 3 days. Has been a month and have still not received my money. DO NOT BUY HERE More
I just signed a lease for a 2021 Jeep Wrangler, and it was the best experience possible! The dealership itself is very clean and brand new, with a large selection of vehicles. My Salesman was Nabeel Hafee was the best experience possible! The dealership itself is very clean and brand new, with a large selection of vehicles. My Salesman was Nabeel Hafeez, and he did a wonderful job. The sales manager Chris Forzani was also part of my experience and assisted with finding the perfect car for me. I will be making future purchases here and look forward to enjoying my new Jeep. More
The biggest nightmare with this dealership, I bought a 2019 Dodge Ram 3500 on July 3 with 15k miles, and before they handle me the truck they crash the truck at the dealership car wash, after I signed eve 2019 Dodge Ram 3500 on July 3 with 15k miles, and before they handle me the truck they crash the truck at the dealership car wash, after I signed everything gearing read to hit the road. So they promises they will replaced the quarters panel and the truck will look like new again. It’s been 4 months and they sent the truck to a ( out side Bodyshop) 3 times, first time they din’t replace the quarter panel and the color was wrong, you could see from a mile a way, second time the just pant on top, din’t replace and paint job terrible full of bubbles and marks, now third time still not replace the quarter panel, so I’m paying month payments on my new truck for 4 months and never had the truck with me for more them a week. I was patience as I could, never complaint out side of the dealer waiting for them to fix the problem and thy even ask me to go with the sales rep at the Bodyshop to confirm they replaced the peace with they could not confirm, just B.S., so today I call dodge and complaint against the ROUTE 130 dealership, and they say they will investigate, I wish I have read all the reviews about they services before I went there, nothing against the sales rep, just dealer manager and also poor service at service department when they never check the truck before calling me and says the truck was ready, you don’t need to be any expert to see a off-white color on a white truck, (big diference) Every time I go there they says the part was replaced by they can prove, I’m a industrial paint inspector, I don’t know much about cars but I have a good experience about paint, and I got pictures from the inside of the quarter panel on the day was hit with the same marks and part numbers all the same, part number won’t change ( the dealer tell me) but according to Dodge date of inspection and serial number are suppose to be diferente dodge says. So here I’m I leaving a review and waiting for the lady to answer back, “ I’m sorry for you experience if you want you can contact me at .........bs, so we can resolve this issue” Guess what, I’m trying for 4 months and manager, the boss woman that answer the reviews and nothing yet. Sorry for any gramatical erros! Lucas Oliveira, More
I would like to thank Sean Sheridan for his professional help with my paperwork and making my car buying process an easy decision. This is a great dealership! help with my paperwork and making my car buying process an easy decision. This is a great dealership! More