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Route 130 Chrysler Dodge Jeep Ram

Robbinsville, NJ

3.5
386 Reviews
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1153 Route 130

Robbinsville, NJ

08691

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Showing 386 reviews

January 24, 2022

The service department has always been very helpful. They keep me updated with progress and work quickly to get my vehicle back More

by KPEPPLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve in Service
Jan 25, 2022 -

Route 130 Chrysler Dodge Jeep Ram responded

Thank you for taking the time to leave a 5 Star review regarding your recent visit to our service department. Our staff appreciates hearing great things from their customers.

January 24, 2022

Great location and friendly staff. Very professional. Service department were very knowledgeable and completely my repairs quickly. More

by buder32000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Gorr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2022 -

Route 130 Chrysler Dodge Jeep Ram responded

Thank you for taking the time to let us know our service team was able to repair your vehicle and get you back on the road as quickly as possible. We appreciate the positive review.

January 24, 2022

Nice appearance, conveniently located, personable service. I appreciated the shuttle home and the follow up call to. Inform me of the diagnostic analysis on the parking seniors. Unfortunately, the. More

by tfalocco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I had service
Jan 25, 2022 -

Route 130 Chrysler Dodge Jeep Ram responded

Thank you for taking the time to leave a positive review. We look forward to seeing you again.

January 24, 2022

Service department has been awesome so far when I make appointments. Everything is good...have no complaints. More

by alicewiggins3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve (service dept) I think I got name right.
Jan 25, 2022 -

Route 130 Chrysler Dodge Jeep Ram responded

Alice, we are thrilled to hear that our service department provided you with a 5 Star Experience. We look forward to seeing you again for your next service visit.

January 24, 2022

Mark Brookshaw was great, the work done to the truck was great! Downtime was horrible. My truck was at the dealer for over 2 months, which is very unacceptable. I own more than one Dodge and this experience More

by douggiefresh52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark Brookshaw
Jan 25, 2022 -

Route 130 Chrysler Dodge Jeep Ram responded

I apologize for your experience. Please contact me Jamie Rusignuolo at jamie@route46autos.com if you wish to discuss this matter further. Thank you.

Jan 25, 2022 -

douggiefresh52 responded

Good morning Jamie, as I stated previously the service advisor Mark was excellent! I'm also very satisfied with the repairs made to the vehicle. Being a service manager for a local heavy-duty truck dealership 2 months downtime is unacceptable. I completely understand the part supply chain shortage we are going through. But I feel as though Dodge is a very large company and I don't know if all resources were used to find a transmission in a timely matter. Were other dealers contacted? Is their a parts back order process? Does the DSM get involved in these situations? Every time I was updated on the transmission arrival , I was advised of a different ETA. As a customer it leaves a bad taste in your mouth about purchasing another Dodge product if repair downtime will take this long.

January 19, 2022

Mike the salesman is the best!!!!! Ask for him when buying a new vehicle! Very good to work with! More

by fallynnicole26
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike "The Jeep Guy" DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2022 -

Route 130 Chrysler Dodge Jeep Ram responded

Thank you for taking the time to leave a positive review. Our staff appreciates hearing great things from their customers.

January 18, 2022

Mike was great!!! Highly recommend! Honest and trustworthy. Mike got me the card my wife and I wanted! More

by tmetelskymimi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike "The Jeep Guy" DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2022 -

Route 130 Chrysler Dodge Jeep Ram responded

We are thrilled to hear that Mike was able to you get you into the exact vehicle you were looking for at the price you wanted. It was a pleasure serving you as a customer.

January 07, 2022

Mike DeJesus was very easy to work with, made the process very easy for us, and very helpful! Highly recommended. More

by subuzx
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike "The Jeep Guy" DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2022 -

Route 130 Chrysler Dodge Jeep Ram responded

Thank you for sharing your positive shopping experience with Mike. We appreciate the recommendation to your friends and family.

January 07, 2022

Thanks chad and Chris Forzani for helping me get approved for my new wrangler. I love it and the process was fun and easy More

by Carolmarin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad
Jan 10, 2022 -

Route 130 Chrysler Dodge Jeep Ram responded

Carol, congratulations on your new Wrangler. We are thrilled to hear that our staff was able to make this happen for you.

January 07, 2022

I would just like to thank Sean in Finance for helping me purchase a new Jeep Wrangler. He made the process simple and explained to me all of the paperwork. More

by John1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean
Jan 10, 2022 -

Route 130 Chrysler Dodge Jeep Ram responded

John, we are happy to hear that Sean was able to get you into the Jeep Wrangler that you were looking for at the price you wanted. It was a pleasure serving you as a customer.

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