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Route 130 Chrysler Dodge Jeep Ram

Robbinsville, NJ

3.7
385 Reviews
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1153 Route 130

Robbinsville, NJ

08691

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Showing 385 reviews

July 12, 2024

Giving one star because I can’t give zero. This place has a bunch of crooks. Sold us a car with issues and tried for weeks to get in touch with our sales person and never responded back. They More

by Iron
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
John Tadras
Jul 15, 2024 -

Route 130 Chrysler Dodge Jeep Ram responded

We are saddened to see your 1-star review. Please contact me at jamie@route46autos.com at your convenience so we can better assist you. Jamie Rusignuolo

February 08, 2024

So after I traded a car that I got at this dealer I went to get help in a GAP insurance refund on Nov 4 2023 ( after I called this guy name Pete never answer me So decided to go to dealer in person) anyway More

by Ernesto Z
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike "The Jeep Guy" DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter
Feb 08, 2024 -

Route 130 Chrysler Dodge Jeep Ram responded

Ernesto, we sincerely apologize for your sub-par experience and would appreciate the opportunity to make things right. Could you please contact me at jamie@route46autos.com, so that we could better understand your concerns and hopefully find a way to accommodate your needs and wants. Looking forward to hearing from you. Jamie Rusignuolo

December 28, 2023

I just came back from my 3 1/2 hr service. Oil change and tire rotation. I have served my Jeep here before and it’s never been so bad. They are too busy servicing their sales people vehicles t More

by Mel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know
Dec 29, 2023 -

Route 130 Chrysler Dodge Jeep Ram responded

Mel, We would like to apologize for your negative experience, as this is not how we conduct business at Route 130 Chrysler, Jeep, Dodge Ram. At a moment of your convenience, please contact me directly at jamie@route46autos.com. I look forward to speaking with you. Jamie Rusignuolo

December 03, 2023

Even though I live in East Hanover, NJ I went to Robbinsville to purchase a new Dodge RAM 1500 (limited). I was greeted at the door by Junior Rodrguez. He was friendly knowledgeable and not at all More

by deshidude
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Junior, Rodriguez
Dec 04, 2023 -

Route 130 Chrysler Dodge Jeep Ram responded

Thank you for taking the time to leave a 5-star review. It was a pleasure serving you as a customer.

November 11, 2023

Visited this dealership today Saturday 11-11-23 to see about getting into another truck. Matt worked with me and found me a blacked out big horn. We ran the numbers, while we weren’t close by about $200 More

by Mag123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt
Nov 13, 2023 -

Route 130 Chrysler Dodge Jeep Ram responded

Thank you for taking the time to review us. Our staff appreciates it.

November 01, 2023

bought a Pacifica from John e awesome service even delivered the vehicle very easy process definitely will return for next vehicle More

by brad@stevensonsupply.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
john emmel
Nov 02, 2023 -

Route 130 Chrysler Dodge Jeep Ram responded

Brad, thank you for taking the time to share your positive shopping experience with us. Enjoy your new Pacifica.

April 29, 2023

I purchased a vehicle - cash deal on February 11 2023. It has been nearly three months without receiving valid tags, registration, title. This is completely unacceptable and by far the worst car buying ex More

by Delaware Man
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Ian Hanlon
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2023 -

Route 130 Chrysler Dodge Jeep Ram responded

We sincerely apologize for your sub-par experience and would appreciate the opportunity to make things right. Could you please contact me at jamie@route46autos.com, so that we could better understand your concerns and hopefully find a way to accommodate your needs and wants. Looking forward to hearing from you. Jamie Rusignuolo

February 26, 2023

Always a pleasure dealing with John Major he goes above and beyond at Rt. 130 Chrysler Dodge Jeep Ram. Highly recommend you go see him for your next vehicle purchase. More

by Randycav86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Major
Feb 27, 2023 -

Route 130 Chrysler Dodge Jeep Ram responded

Randy, thank you for the 5 star review and recommending us to your friends and family. Our staff appreciates it.

February 21, 2023

Run far and run fast from this dealership. We bought a 2020 Subaru outback with very low mileage, seemed to be a nice car, it looked great to us. We gave the dealership asking price after catc More

by Ymarrazzo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Salesman, John, sales manager John, finance manager, Sean
Feb 22, 2023 -

Route 130 Chrysler Dodge Jeep Ram responded

We sincerely apologize for your sub-par experience and would appreciate the opportunity to make things right. Could you please contact me at jamie@route46autos.com, so that we could better understand your concerns and hopefully find a way to accommodate your needs and wants. Looking forward to hearing from you. Jamie Rusignuolo

Feb 22, 2023 -

Ymarrazzo responded

Ok, so I responded using the provided email link foolishly thinking I would be able to voice my concerns to someone who could make a difference in my experience. I did receive a callback. The person who called was the sales manager I dealt with, John, part of the problem . A rude, lier and combative person. He didn’t even identify himself until I asked who I was talking with. Then right out of the gate he told me what HE did for me. WOW!!! As I said RUN from this dealership!

January 08, 2023

The most dishonest management I’ve seen yet. Hiding and mislabeling fees until the end of the negotiation. Lowballing car prices and then racking on un-negotiable costs. Just a very unethical de More

by Dommelchiore
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joe Gorr
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Hanlon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike "The Jeep Guy" DeJesus
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2023 -

Route 130 Chrysler Dodge Jeep Ram responded

Dommelchiore, we sincerely apologize for your sub-par experience and would appreciate the opportunity to make things right. Could you please contact me at jamie@route46autos.com, so that we could better understand your concerns and hopefully find a way to accommodate your needs and wants. Looking forward to hearing from you. Jamie Rusignuolo

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