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Route 128 Honda
Reading, MA
1,538 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,538 reviews
December 25, 2023
Just had a great experience with Sales Associate Scott Lassiter helping my son to buy his 1st car... Scott walked us through every aspect of the process including the insurance process. I appreciated his Lassiter helping my son to buy his 1st car... Scott walked us through every aspect of the process including the insurance process. I appreciated his polite, customer-focused attitude, honesty and concern. No pressure sales and great support... Our experience with JJ Joseph's was also very good as he brought us through the financial procurement process. More
by M
Employees Worked With
Scott Lassiter
October 05, 2023
Good experience day I bought my car but terrible since. Cannot get sales docs BM promised to email no matter what I try. They won't even return contact! Bought car more than a MONTH ago. Cannot get sales docs BM promised to email no matter what I try. They won't even return contact! Bought car more than a MONTH ago. More
by MandyMason
Employees Worked With
Business Manager JJ
September 28, 2023
I have been going to Route 128 Honda for a few years now. I am a retired Aircraft Mechanic and have done most of my maintenance in the past. But Once I met LEA Blacker and the maintenance team there, I've I am a retired Aircraft Mechanic and have done most of my maintenance in the past. But Once I met LEA Blacker and the maintenance team there, I've been bringing my vehicle back over and over again. They are very courteous and Lea always address's my concerns and answers all my questions. I trust her and what she tells me or suggests. I would highly suggest asking for Lea when you go to have your vehicle serviced. A++++++. More
by sobbs
Employees Worked With
Leah Blackler
September 28, 2023
Scott Lassiter was always polite, helpful and able to respond to our questions and concerns throughout the process of purchasing our used Subaru Forester from Route 128 Honda. Thank You so much. respond to our questions and concerns throughout the process of purchasing our used Subaru Forester from Route 128 Honda. Thank You so much. More
by theyellowlab
Employees Worked With
Scott Lassiter *****
August 15, 2023
I went to the store on August 8th at 8:00 pm, found a car that I really liked, we did a test drive, signed some papers and left $2000 down payment and would come back the next day to leave another $4000 afte that I really liked, we did a test drive, signed some papers and left $2000 down payment and would come back the next day to leave another $4000 after confirmation of approval of the financing which would be done by my Tax ID Number. The next day I sent the bank statements to the manager. On Wednesday (less than 48 hours) they called me saying everything was ok. When I arrived, they made up several excuses (first they said that the bank had not approved the car I had chosen, but that they would approve another car, second they said that after 48 hours of waiting their system released the car for sale), but they brought me two different cars with a higher value than the one I had chosen and, it had not been 48 hours since I first went to the store. I don't know if my money is different from other people's, or if it's my immigration status, or if they just acted in bad faith, because even the documents they gave me to sign were for a different car than the one I had done the Test drive. I believe and hope that it was just an occasional occurrence, because there are people from my country who work there. More
by Clevaldo Torres
Employees Worked With
people are not evaluated in this way.
July 12, 2023
Many thanks to Michelle Hoang and others for their outstanding attention and assistance during my recent visit to 128 Honda. They are clearly a team that is great to do business with. outstanding attention and assistance during my recent visit to 128 Honda. They are clearly a team that is great to do business with. More
by Jane
Employees Worked With
Michelle Hoang and Vincent., Paul Panzini
