Route 128 Honda

Scheduled Maintenance Helpful and courteous service. Leah explained the services that were needed based on mileage and provided a pamphlet to further explain the vehicle ma Helpful and courteous service. Leah explained the services that were needed based on mileage and provided a pamphlet to further explain the vehicle maintenance codes. More

11 year old Ridgeline failed to start. prime came and got the truck and replaced the starter so fast I barely missed it. Awesome service and awesome people. got the truck and replaced the starter so fast I barely missed it. Awesome service and awesome people. More

Great auto dealership that is focused on delivering outstanding customer service! Highly recommend when looking for a quality dealership to have you auto serviced or to purchase one ! outstanding customer service! Highly recommend when looking for a quality dealership to have you auto serviced or to purchase one ! More

Nicole helped to make sure everything needing work was brought to my attention (and then fixed). Kept me informed of all changes as MPI was performed. Excellent service brought to my attention (and then fixed). Kept me informed of all changes as MPI was performed. Excellent service More

Richard was so helpful throughout the entire car buying process I will be recommending him to anyone and everyone who is looking to buy a car. process I will be recommending him to anyone and everyone who is looking to buy a car. More

Christine was swamped with requests for a Saturday morning, but yet she provided excellent client service and professionalism throughout my request. Highly recommend her! Also recommend Management en morning, but yet she provided excellent client service and professionalism throughout my request. Highly recommend her! Also recommend Management ensure staffing is appropriate for the historically busy Saturday servicing. More

Great car buying experience! I hate dealerships and I hate sales people! I stopped by last week to look at a vehicle and was assisted by Rob Giovannucci. No pressure at all! He I hate dealerships and I hate sales people! I stopped by last week to look at a vehicle and was assisted by Rob Giovannucci. No pressure at all! He got the vehicle, we did a test drive, he gave me some more info on it and I was on my way. I thought about it and went back later that evening to begin buying the car. Rob was terrific every step of the way, informative and helpful. I ended up picking up the car yesterday and couldn't be happier with the service that Rob provided and the help of the other folks there as well. I will be referring friends and family to Prime Honda 128 and to Rob Giovannucci for their car buying needs! More

Service Fast service. Helpful staff. Fair price. I arrived late in the day but still got an oil change and tire rotation as well as an appraisal of other w Fast service. Helpful staff. Fair price. I arrived late in the day but still got an oil change and tire rotation as well as an appraisal of other work that may be needed. More

Great personable service Very professional, caring and personable employees that really strive to help you find a great deal without ripping you off. I was able to get a brand Very professional, caring and personable employees that really strive to help you find a great deal without ripping you off. I was able to get a brand new car at a rate I can afford! Ask for Rob, he is awesome and helped me get two cars through Honda Prime in Reading! More

Great experience Ed and the team were fantastic. The process was a little slow but they never put any pressure on me to make a deal. They also never tried to push me t Ed and the team were fantastic. The process was a little slow but they never put any pressure on me to make a deal. They also never tried to push me to increase my down payment like every other dealership likes to try. More