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Route 128 Honda

Reading, MA

4.4
1,531 Reviews

88-98 Walkers Brook Dr

Reading, MA

01867

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Showing 1,531 reviews

November 24, 2019

Excellent customer service Friendly and excellent service. Very efficient, organized, and comfortable waiting room. Happy with the service. Friendly and excellent service. Very More

by Dottie C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Michaud
Nov 25, 2019 -

Route 128 Honda responded

Dottie, thank you for taking the time to share your experience with our team at Prime Honda 128! We will share your feedback and look forward to serving you again in the future.

November 24, 2019

This was the second dealership we visited on our car buying adventure. The first encounter, at a different dealership, was terrible. It was completely opposite with Erick and we did not look any further More

by Auntie Kitty
Recommend Dealer
Yes
Employees Worked With
Erick Joseph ????????????????????, A.D. (?) ????????????????????, Jeremy Kelley
Nov 25, 2019 -

Route 128 Honda responded

It's wonderful to hear that you received the five-star service you deserve at Prime Honda 128! We are so glad that you drove home satisfied customers. Thank you very much!

November 22, 2019

Very pleasant have all my Honda’s services with you Leah was great pleasant and very efficient and I’m looking forward to working with her again! More

by vgallo93
Recommend Dealer
Yes
Employees Worked With
Leah Blackler
Nov 22, 2019 -

Route 128 Honda responded

Thank you for coming to Prime Honda 128 for all your auto service needs! We are so glad to hear you had a five-star visit working with Leah. Have a great weekend!

November 22, 2019

Great experience when buying a car I was greeted by Junior when I arrived. I asked to test drive a Honda FIT LX and within 10 minutes my wife and I were driving around in the car. He More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Santos, Carl Tagliamonte
Nov 22, 2019 -

Route 128 Honda responded

Hi Dan - What a wonderful review! We love to hear that from start to finish Junior delivered a pressure-free car-buying experience. It's also wonderful that you got a great deal trading in your Honda CRV for your Honda Fit LX, and that Junior explained all the features of your new ride so that you'll be confident out on the toad. Thank you so much! We wish you and your wife happy travels.

November 20, 2019

Helpful, prompt, professional, courteous, provided explanation of service and reviewed future services needed. Service advisor, Leah, nice to deal with. Car returned clean and vacuumed. More

by elsee211
Recommend Dealer
Yes
Employees Worked With
Michele Canan
Nov 20, 2019 -

Route 128 Honda responded

Thank you so much for the review! Providing prompt and professional service to our customers is very important to us at Prime Honda 128, and we are happy to hear that we did that for you. We will pass on your kind words to Leah. Thanks again!

November 16, 2019

Very happy with my new CRV and the sales team at Honda My experience with Prime Honda in Reading was a great experience. Herve and the sales team were easy to work with and took the time to answer questio More

by mollymac_39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herve Pierre-Louis
Nov 18, 2019 -

Route 128 Honda responded

Molly, thank you so much for your fantastic review of Prime Honda 128! We're thrilled you had a great experience working with Herve. We appreciate the opportunity to earn your business!

November 15, 2019

Very happy with Prime128 Honda. Salesman Ricky was excellent. Knowledgeable and easy to deal with. Finance Manager also very nice to deal with. No pressure from anyone. . More

by awildfong
Recommend Dealer
Yes
Employees Worked With
Ricky Carter
Nov 15, 2019 -

Route 128 Honda responded

It's wonderful to hear that you had a pressure-free car-buying experience at Prime Honda 128! Thank you for taking time to rate and review us. We hope that you are enjoying your new vehicle.

November 13, 2019

I was very pleased with my experience at Prime HONDA in Reading, MA. The sales people were very professional and easy to deal with. I would recommend both Nancy (internet) and Dana (sales) to anyone look More

by JD034
Recommend Dealer
Yes
Employees Worked With
Nancy MacDonald and Dana Rowe
Nov 13, 2019 -

Route 128 Honda responded

We love to hear that you're a satisfied customer! Thanks so much for commending Nancy, Dana, and our sales team. We appreciate you choosing Prime Honda 128.

November 11, 2019

Very Good with Robert G the salesrep I have purchased several cars working with Robert Giovannucci the sales rep. Rob has always been a straight shooter and a pleasure to work with. If th More

by james.cuzner
Recommend Dealer
Yes
Employees Worked With
Robert Giovannucci
Nov 11, 2019 -

Route 128 Honda responded

Hi Jim - We can't thank you enough for your repeat business! It's wonderful to hear that you can turn to Rob whenever you're in need of a new vehicle and know that you'll have a five-star experience. All of us at Prime Honda 128 are grateful for your continued support and look forward to your next visit with us.

November 07, 2019

Simple and to the point. Solid experience. Chose this Simple and to the point. Solid experience. Chose this shop over a few other Honda shops. Dana was great. She walked us through the entire way. More

by Tomhonda
Recommend Dealer
Yes
Employees Worked With
Nicole Michaud
Nov 07, 2019 -

Route 128 Honda responded

Hi Tom - It's great to hear that Dana guided you through the car-buying process with five-star service! Thank you so much for choosing Prime Honda 128. We hope that you're enjoying your new vehicle.

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