Route 128 Honda

went in for a routine oil change and sticker. i also mentioned an issue with fuel efficiency i was having and an historical issue. service found the root of the problem, fixed it, and i was still out of mentioned an issue with fuel efficiency i was having and an historical issue. service found the root of the problem, fixed it, and i was still out of there in less than 2 hours. thanks, prime honda! More

No car problem too small. Though I had trouble reaching the Service department by phone (called and left message twice), online, same-day appointment scheduling was a breeze. N Though I had trouble reaching the Service department by phone (called and left message twice), online, same-day appointment scheduling was a breeze. No waiting time upon arrival. Really appreciated Scott’s efforts to try a quick fix to my car’s audio system before even writing up the paperwork. Even though that didn’t work, the technician was able to fix the problem so quickly that there was no charge. Thank you! More

Great experience and great customer service! I was really worried about getting a car since the last time was 10 years ago. Gesse and Jeremy made it easy and were great to work with. Gesse even p I was really worried about getting a car since the last time was 10 years ago. Gesse and Jeremy made it easy and were great to work with. Gesse even picked me up at my house because I didn’t have a ride to pick up my car. I love my Honda Fit:) More

Came at appointed time, immediatly waited on. Signed work sheet and was thru in less than 1 hour. Very efficient and pleasant. Easy to drive inside and wait sheet and was thru in less than 1 hour. Very efficient and pleasant. Easy to drive inside and wait More

Very positive experience ,performed repair in timely manner ,great customer service with Leah who is very knowledgeable Courtesy van driver Mike Asci is an asset to The company manner ,great customer service with Leah who is very knowledgeable Courtesy van driver Mike Asci is an asset to The company More

Even though we weren’t able to figure out what’s wrong with my car, Ed and Nicole were very helpful. Waived my diagnostic fee and helped come up with a plan to figure out exactly what’s going on. with my car, Ed and Nicole were very helpful. Waived my diagnostic fee and helped come up with a plan to figure out exactly what’s going on. More

Professionals We had purchased this car in September 2017 and have had it serviced exclusively at Prime Honda of Reading. Service writers, techs, and other support We had purchased this car in September 2017 and have had it serviced exclusively at Prime Honda of Reading. Service writers, techs, and other support staff are honest, thorough and friendly, even their courtesy car driver was friendly, attentive and interesting conversationalist.His name was Mike. More

I was greeted right away and everything went smooth. I have always have been treated well at this dealership. I will be a return customer when the time comes. have always have been treated well at this dealership. I will be a return customer when the time comes. More

Linsey Taylor was great with helping me find my new Honda CR-V in a timely manner! She worked quickly and had the knowledge to answer all of my questions. Carl in finance was great to work with also. A few o CR-V in a timely manner! She worked quickly and had the knowledge to answer all of my questions. Carl in finance was great to work with also. A few of the others (Rachel, Dana and Lynn) greeted me and were very friendly. Mike the GM was very friendly with a great personality! They are an awesome team! I would highly recommend them to family and friends! I appreciate all they did! Thank you! More

Honda Pilot B1 service Friendly and very considerate of my time. Clean waiting area. Scot was knowledgeable and easy to deal with. Upon arrival and without an appointment th Friendly and very considerate of my time. Clean waiting area. Scot was knowledgeable and easy to deal with. Upon arrival and without an appointment the vehicle was taking in right away. Would recommend for service. More