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Route 128 Honda

Reading, MA

4.4
1,531 Reviews

88-98 Walkers Brook Dr

Reading, MA

01867

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Showing 1,531 reviews

July 08, 2021

Excellent staff and service. I highly recommend this dealership for any Honda service needs. Leah Blackler kept me updated all the time on the status of my car and very knowledgable. More

by amit_garg73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leah Blackler
Jul 08, 2021 -

Route 128 Honda responded

Thank you so much for the fantastic review! We are thrilled to know that Leah made your experience smooth and hassle-free; that is the type of service we strive for. Thanks for choosing Prime Honda 128. We hope to see you again!

June 29, 2021

scheduled appointment 5 days ago then they keep me waiting there for 2 hours for oil change. This is disrespectful, why you have your schedule system it's to manage your or your technician availabilit More

by sodjm360
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michele Canan
Jun 30, 2021 -

Route 128 Honda responded

I am very sorry to hear that your service took longer than we had anticipated. We strive to provide efficient, top-notch care to each and every guest and it is disappointing that we missed the mark this time. I understand your frustration and if there is anything I can do to address your concerns, please don't hesitate to give me a call. Thank you, Chuck Rocha - General Manager - (781) 810-8753

June 23, 2021

Great experience at Honda 128 : friendly, fast, courteous and fair prices. One of my favorite places to service my vehicle. And it’s walking distance to my home. :) More

by alex.andaralo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leah Blackler
Jun 23, 2021 -

Route 128 Honda responded

Alex, thank you for your continued business and your kind review of Prime Honda 128! We look forward to welcoming you back next time.

June 23, 2021

I had an amazing customer experience. I got the car I wanted , very professional person help us on our visit to the dealer. More

by Surale13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Nelson
Jun 24, 2021 -

Route 128 Honda responded

Thank you for the great review! We are thrilled to hear that you had such a successful experience working with the Prime Honda 128 team. Drive safely in your new vehicle, and we hope to see you back again down the road!

June 19, 2021

Leah Blackler and Michele Canaan were helpful, accommodating and professional. Made my visit easy and efficient. Leah followed up on everything and made herself available. More

by roruss11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele Canan, Leah Blackler
Jun 20, 2021 -

Route 128 Honda responded

Thank you for the terrific review and kind words about Leah and Michelle! We'll be sure they receive your compliments. We're grateful to have earned your business and hope to see you back at Prime Honda 128 again down the road! Drive safe!

June 18, 2021

Top notch as always. Been bringing my Honda's here for over 15 years for honest, speedy, accurate and friendly service. I always leave happy. More

by Gary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele Canan, Leah Blackler
Jun 18, 2021 -

Route 128 Honda responded

Gary, thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Prime Honda 128, and we couldn't be more grateful for your longtime business. We look forward to your next visit!

June 16, 2021

Very good custumer service. The sale person Robert was very patient and super friendly. Good prices better than other places. A lot of cars options. More

by karlayanira19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Giovannucci
Jun 16, 2021 -

Route 128 Honda responded

Thank you for taking the time to leave us a review! We are pleased to hear that Robert took good care of you here at Prime Honda 128, and we will certainly let him know that you appreciate his help. We hope to see you again sometime!

June 02, 2021

Dropped off our car on a Monday for service and inspection sticker. Nicole M promptly communicated and let me know we needed a repair for our sticker to be done. All service was done by Wednesday f More

by Nicholas.robert.haley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Michaud, Ed Wallace, Michele Canan, Leah Blackler, Mark Gelinas
Jun 02, 2021 -

Route 128 Honda responded

Thank you for the kudos! We are happy to hear that we could deliver a five-star experience. Feedback from you is one way we know we are achieving our goals. All of us at Prime Honda 128 appreciate your business. Please let us know if we can assist you again!

June 01, 2021

Leasing my new car from prime Honda 128 was a great experience. Rob was outstanding , He Made the process of leasing a car very easy thanks again Rob More

by Michele
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Giovannucci
Jun 01, 2021 -

Route 128 Honda responded

Michele - Thank you for the great review! We appreciate you taking the time to share. Drive safely in your new vehicle, and we will be sure to pass on the kind words to Rob! - The Prime Honda 128 team

May 30, 2021

Brought my car in to have a recall taken care of and was greeted by Leah Blackler very professional and very friendly kept me updated on my car and called me when it was completed!! Great team they have the More

by massmn63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leah Blackler
May 30, 2021 -

Route 128 Honda responded

Thank you for leaving Prime Honda 128 a review! We're delighted to hear that Leah and the team were able to take such great care of you and your vehicle. Safe travels, and we hope to see you again down the road!

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