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Route 128 Honda

Reading, MA

4.3
1,538 Reviews

88-98 Walkers Brook Dr

Reading, MA

01867

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Showing 1,538 reviews

August 05, 2021

I had an oil change today on my civic, Leah Blackler was my advisor. She was extremely helpful and professional. I have always had a very good experience whenever I need service and help with vario More

by lsant8826
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leah Blackler
Aug 06, 2021 -

Route 128 Honda responded

Your review fills us with pride. We are so happy to hear Leah was able to assist you with your Honda Civic's oil change. Hearing that your experience with her was helpful and professional lets us know we're making all the right moves. Thanks for stopping in! - Prime Honda 128

August 03, 2021

Rob was an absolute pleasure to work with buying my first car. Patient, not pushy, super communicative, and went above and beyond. Highly recommend him to anyone. More

by cpond
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Giovannucci
Aug 03, 2021 -

Route 128 Honda responded

Congratulations on your first car purchase! We are thrilled that Rob and the team made the experience so positive and successful. Thank you from all of us at Prime Honda 128!

July 27, 2021

I brought my Odyssey in for an oil change today. I dealt with Leah Blackler, who was fantastic as always.She is quick, friendly, and efficient. More

by Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leah Blackler
Jul 28, 2021 -

Route 128 Honda responded

Michael, it is terrific to hear that Leah and the team took such great care of you! Thank you for choosing Prime Honda 128 and for taking the time to review our work. Drive safely!

July 23, 2021

Absolutely the best & most amazing customer service! Kal was incredible to work with and his team was also amazing and extremely supportive. They went above and beyond in every way possible! Highly recomm More

by LM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kal Dabliz, Monike Silva, Andre Willis
Jul 23, 2021 -

Route 128 Honda responded

We are delighted to know that Kal went above and beyond to make your experience a great one. We do our best to go above and beyond for our valued guests, providing them with excellent service that keeps them coming back. Thank you for supporting Prime Honda 128; we hope to see you again soon!

July 21, 2021

Excellent experience servicing our Honda at Prime. Leah Blackler provided friendly knowledgeable support and repairs were completed as requested at a reasonable cost. Thumbs up! More

by Gregory.hardy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leah Blackler
Jul 21, 2021 -

Route 128 Honda responded

Hi Gregory - We are happy to hear that Leah and the team took such great care of you! Thank you for choosing Prime Honda 128 and for sharing your kind review. Have a wonderful day!

July 15, 2021

Dealership in Reading is one of the best places I have ever been. Every team member provides excellent customer service. Very knowledgeable staff who knows what they are doing. I leave 40 minutes away fro More

by Daria
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Calnan
Jul 15, 2021 -

Route 128 Honda responded

Thank you for giving us 5 stars, Daria! How wonderful that you're happy to travel to Prime Honda 128 for service. Our team is proud to continue to provide you with excellent customer service and will look forward to your next visit!

July 15, 2021

I worked with Leah today. She was professional, I worked with Leah today. She was professional, informative,helpful and personable. I look forward to continue working with Leah in the future. Th More

by Elizangela Machado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leah Blackler
Jul 16, 2021 -

Route 128 Honda responded

Elizangela, thank you for sharing your glowing feedback about Leah! She is a valuable member of our team and we will be sure to pass along your appreciation to her. See you next time at Prime Honda 128!

July 08, 2021

Excellent staff and service. I highly recommend this dealership for any Honda service needs. Leah Blackler kept me updated all the time on the status of my car and very knowledgable. More

by amit_garg73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leah Blackler
Jul 08, 2021 -

Route 128 Honda responded

Thank you so much for the fantastic review! We are thrilled to know that Leah made your experience smooth and hassle-free; that is the type of service we strive for. Thanks for choosing Prime Honda 128. We hope to see you again!

June 29, 2021

scheduled appointment 5 days ago then they keep me waiting there for 2 hours for oil change. This is disrespectful, why you have your schedule system it's to manage your or your technician availabilit More

by sodjm360
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michele Canan
Jun 30, 2021 -

Route 128 Honda responded

I am very sorry to hear that your service took longer than we had anticipated. We strive to provide efficient, top-notch care to each and every guest and it is disappointing that we missed the mark this time. I understand your frustration and if there is anything I can do to address your concerns, please don't hesitate to give me a call. Thank you, Chuck Rocha - General Manager - (781) 810-8753

June 23, 2021

Great experience at Honda 128 : friendly, fast, courteous and fair prices. One of my favorite places to service my vehicle. And it’s walking distance to my home. :) More

by alex.andaralo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leah Blackler
Jun 23, 2021 -

Route 128 Honda responded

Alex, thank you for your continued business and your kind review of Prime Honda 128! We look forward to welcoming you back next time.

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