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Route 128 Honda

Reading, MA

Overview
Reviews
4.4
1,531 Reviews
Call Dealership (781) 757-5817
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88-98 Walkers Brook Dr

Reading, MA

01867

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Showing 1,531 reviews

October 19, 2021

Great service, kept us informed on our car. Prompt service and great explanation of work done More

by zetamu80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leah Blackler
Report | Print
Oct 19, 2021 -

Route 128 Honda responded

We are delighted that our team could deliver such efficient, communicative service! Thank you for choosing Prime Honda 128 and for sharing your experience. We hope to see you again down the road!

October 01, 2021

Brought my Honda in for a new noise it was making - Excellent communication , diagnosis & costumer service provided by Paul & the team More

by Trockij
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul
Report | Print
Oct 03, 2021 -

Route 128 Honda responded

We'll always take your concerns seriously and do all we can to find a solution for you. It means so much that you put your confidence in Paul and the Prime Honda 128 team to take care of your automotive needs, and we hope you'll continue to do so down the road!

September 30, 2021

Staff was professional, knowledgeable and welcoming! They were clear as what needed to be done, asked if I had questions and were responsive to my inquiries! My car looks better now with the amazing More

by Stella
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herve Pierre Louis
Report | Print
Sep 30, 2021 -

Route 128 Honda responded

Stella, thank you for taking the time to share! We are thrilled to hear that you had such a successful purchase experience working with the Prime Honda 128 team. Drive safely, and we hope to see you back again down the road!

September 28, 2021

Very well organized. Very clean and prompt service. They made my visit very convenient and even ordered and paid for an Uber to take me back to my house More

by Scamarro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Izzy
Report | Print
Sep 28, 2021 -

Scamarro responded

We’ll done overall

Sep 28, 2021 -

Route 128 Honda responded

Thank you for the great review! We are thrilled to hear that you had such a seamless service experience working with the Prime Honda 128 team. Drive safely, and we hope to see you back again down the road!

September 16, 2021

Good service and courteous. Delivered on time with efficient and prompt checkout. This is my third crv from this dealership. More

by Jsymond2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra
Report | Print
Sep 16, 2021 -

Route 128 Honda responded

We're happy to hear that the Prime Honda 128 service team took great care of you and your CRV. Thank you and have a wonderful day!

September 10, 2021

The service today was courteous, timely, and informative. It was a positive experience, I am planning to return whenever any service is required for my car in the future More

by alessandrina
Friendliness
Recommend Dealer
Yes
Employees Worked With
Leah Blackler
Report | Print
Sep 10, 2021 -

Route 128 Honda responded

Thank you for taking the time to share, Alessandrina! We are glad to hear that you enjoyed your experience working with the Prime Honda 128 team. Drive safely, and we are looking forward to seeing you back!

September 02, 2021

First service for my new Ridgeline and Cassandra did a great job of letting me know when it would be done. I was pleasantly surprised with both the service and the cost and will return for all my service More

by mpallen004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra
Report | Print
Sep 02, 2021 -

Route 128 Honda responded

We are delighted that Cassandra and the team delivered such communicative, top-notch service! Thank you for trusting us with your Honda Ridgeline and your business, we hope to work with you again at Prime Honda 128!

August 25, 2021

always very helpfully love the service here, service time was quick. thank you so much More

by ale.kc14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
herve
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Aug 26, 2021 -

Route 128 Honda responded

We're glad our service team never disappoints! Thank you for the excellent feedback and for choosing Prime Honda 128 - we'll see you again next time!

August 19, 2021

Helpful service advisors. Good communication. Advisor Helpful service advisors. Good communication. Advisor today was Paul Calnan. In the past have also worked with Nicole Michaud. Both are excellent. More

by MFR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Calnan, Nicole Michaud
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Aug 20, 2021 -

Route 128 Honda responded

We appreciate your confidence in Paul and Nicole! All of us at Prime Honda 128 are grateful for your business and hope to see you again next time. Safe travels!

August 18, 2021

Nicole did a great job informing me and keeping me updated. More

by Sunshine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Michaud, Michele Canan
Report | Print
Aug 18, 2021 -

Route 128 Honda responded

Thanks for trusting Prime Honda 128 with your business! We're delighted to hear that Nicole demonstrated the best-in-class service we pride ourselves on. Take care!

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