
Route 128 Honda
Reading, MA
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Paul was excellent.There was a slight issue with my Paul was excellent. There was a slight issue with my service and Paul handled it very professional. There was a chance I was going to leave Honda no Paul was excellent. There was a slight issue with my service and Paul handled it very professional. There was a chance I was going to leave Honda not happy but Paul continued talking to me and by the time I left Honda I was very satisfied with my service experience thanks to how Paul handled it. More
Herve was wonderful! It was quick service and I didn’t feel pressured to get additional work on my car. Herve was very friendly and professional! feel pressured to get additional work on my car. Herve was very friendly and professional! More
Great service department!My service advisor, Leah Great service department! My service advisor, Leah Blackler is the BEST! My car was taken at the appointment time and returned to me quickly and cl Great service department! My service advisor, Leah Blackler is the BEST! My car was taken at the appointment time and returned to me quickly and clean!! Leah kept me updated during the service and explained all my options. I would highly recommend Leah and Ira Honda 128, More
In summary, we had a bad experience which guarantees that we will likely never do business here again. The dealership was trying to push me to buy Gap, which we declined. When we asked to inspect the “new br we will likely never do business here again. The dealership was trying to push me to buy Gap, which we declined. When we asked to inspect the “new brakes” which they claimed had been installed, they declined to allow us into their service shop, citing “OSHA” safety rules. Ironically, the “new tires” they put on the car we purchased had the worst safety reviews online (based on several hundred reviews)...so much for “OSHA” safety rules. It was all about the money and not about the safety. Buyers beware! More
The salesman, Jeremy Kelley was very nice . He worked with me to get a HRV that fit my budget. Not much wiggle room with the price but I feel I got what I wanted for a reasonable price with me to get a HRV that fit my budget. Not much wiggle room with the price but I feel I got what I wanted for a reasonable price More
The service advisor is very polite, professional and knowledgeable. The service is fabulous and fast. They also provide ride for customers, which is very considerate. I have been their customer for deca knowledgeable. The service is fabulous and fast. They also provide ride for customers, which is very considerate. I have been their customer for decade. More