Route 128 Honda

In summary, we had a bad experience which guarantees that we will likely never do business here again. The dealership was trying to push me to buy Gap, which we declined. When we asked to inspect the “new br we will likely never do business here again. The dealership was trying to push me to buy Gap, which we declined. When we asked to inspect the “new brakes” which they claimed had been installed, they declined to allow us into their service shop, citing “OSHA” safety rules. Ironically, the “new tires” they put on the car we purchased had the worst safety reviews online (based on several hundred reviews)...so much for “OSHA” safety rules. It was all about the money and not about the safety. Buyers beware! More

The salesman, Jeremy Kelley was very nice . He worked with me to get a HRV that fit my budget. Not much wiggle room with the price but I feel I got what I wanted for a reasonable price with me to get a HRV that fit my budget. Not much wiggle room with the price but I feel I got what I wanted for a reasonable price More

The service advisor is very polite, professional and knowledgeable. The service is fabulous and fast. They also provide ride for customers, which is very considerate. I have been their customer for deca knowledgeable. The service is fabulous and fast. They also provide ride for customers, which is very considerate. I have been their customer for decade. More

Great service by Matthew Strong. First time Honda buyer. Thank you to Matthew and the team. Thank you to Matthew and the team. More

Cassandra was great and service was quickly done as she said,Thank you service crew. Will return for my next service. said,Thank you service crew. Will return for my next service. More

Staff is extremely knowledgeable and kind. Made everything easy, quick and most importantly went above for my family and I. Thank you Chris and Jason everything easy, quick and most importantly went above for my family and I. Thank you Chris and Jason More

I had two safety recalls done today plus a oil change that was on special. Work was done timely and Nicole was great! I was kept up with status of repairs and was called when my car was ready. They even that was on special. Work was done timely and Nicole was great! I was kept up with status of repairs and was called when my car was ready. They even washed my car! (It really needed it!) I will be back in the future! More

Service manager kept me aware of my vehicle status and reviewed service needs for my car. reviewed service needs for my car. More

Great service! My car is in great shape. Feel safe in my car. Pleasant staff! Great coupons. I’ll be back. Thank you car. Pleasant staff! Great coupons. I’ll be back. Thank you More

Mind-blowingly bad experience. Lack of transparency with price I was to be charged was followed up by no return phone calls for weeks. I have never experienced such a total lack of respect for the customer price I was to be charged was followed up by no return phone calls for weeks. I have never experienced such a total lack of respect for the customer as I did here. I live only a few miles away and own 2 Hondas I purchased before Ira took over this dealership but will never step foot in this dealer again. I have let Honda Corporate know how embarrassed they should be by Ira Honda. More