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Route 128 Honda

Reading, MA

Overview
Reviews
4.3
1,538 Reviews
Call Dealership (781) 757-5817
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88-98 Walkers Brook Dr

Reading, MA

01867

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Showing 1,538 reviews

March 02, 2022

Fast service and exceptional knowledge of my car. Caring, efficient, happy, kind, want to remain in contact with me. Exceptional service 😀 More

by Kdkdeering@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herve Pierre Louis
Report | Print
Mar 07, 2022 -

Route 128 Honda responded

Thank you for your kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with a fast and enjoyable service experience!

March 01, 2022

What an amazing experience! Cassie was amazing, wonderful customer service. Michele the cashier is so pleasant. Over all experience was OUTSTANDING! More

by Peanuts4758
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassie, Michele Canan
Report | Print
Mar 01, 2022 -

Route 128 Honda responded

Thank you for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

March 01, 2022

Courteous helpful and clearly explained what was needed for my repairs and had my car inspection done also More

by Plb29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herve Pierre louis
Report | Print
Mar 07, 2022 -

Route 128 Honda responded

Thank you for being our customer, we appreciate your kind words. We are thrilled that you had a pleasant service visit! We thank you for your business and look forward to your next visit!

February 28, 2022

We received terrific service to resolve our tire problems while visiting from out of town. These folks are great!!! More

by frankmc657
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassy, Michele Canan
Report | Print
Mar 01, 2022 -

Route 128 Honda responded

We are thrilled to hear that our service team was able to give you a pleasant service visit! We thank you for your business. Please let us know if we can assist you in the future!

February 28, 2022

I’ve been a customer since 2009 and the service is excellent very professional and upfront salesman Rob is number one very professional he’s the only one I would deal with always a great experience More

by No screen name
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Giovannucci
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Feb 28, 2022 -

No screen name responded

Rob is the best salesman very professional and upfront and honest always great experienceGive him a 10 star review i’ve been buying cars from Rob since 2009 and will continue with my business with Rob and Honda

Feb 28, 2022 -

No screen name responded

Thank you Rob your the best salesman

Feb 28, 2022 -

No screen name responded

I give Robert Giovannucci Ten stars he the best very satisfied customer John Silvonic.

February 26, 2022

Great please to bring a car to have it fixed, also did a complementary car wash More

by alvesmla7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Michaud
Report | Print
Mar 01, 2022 -

Route 128 Honda responded

Thank you for the review! We are very happy to hear that our team treated you well and was able to help you with your service visit.

February 22, 2022

Brought my car in for service today. Nicole Michaud was my service advisor. She always does a wonderful job explaining what has to be done. She is both helpful and courteous! More

by Lfargo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Michaud
Report | Print
Feb 22, 2022 -

Lfargo responded

I have always been pleased with the Servce Dept at IRA Honda 128. I have bought and serviced many cars there, and they have never disappointed. Throughout the whole time, Nicole Michaud has been my service advisor.She is the best !

Feb 23, 2022 -

Route 128 Honda responded

Thank you for your kind words about Nicole! We are thrilled that you had such a great service experience here with us! We thank you for your business and look forward to your next visit!

February 20, 2022

They were efficient. I went in for an oil change and they did that along with the multi point inspection and recommended other things but didn’t pressure me to do them More

by powellp50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leah Blackler
Report | Print
Feb 21, 2022 -

Route 128 Honda responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

February 19, 2022

Easy to book service. Service Advisor Paul explained recommendations & checked past service records when I asked questions. More

by Bobbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Calnan
Report | Print
Feb 21, 2022 -

Route 128 Honda responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

February 18, 2022

I’ve been to Several Honda dealerships in regards to repairs and have been very disappointed until I tried here. My cars been in 3 times for repairs and every time they’ve stayed in touch with constant More

by Ryancraig1616
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herve
Report | Print
Feb 21, 2022 -

Route 128 Honda responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

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