
Route 128 Honda
Reading, MA
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Just had an unbelievable experience at the Honda Barn. I was moving from DC and talked to Eddie by phone and email about a CR-V I was interested in. Eddie came in with the lowest price of any dealership in was moving from DC and talked to Eddie by phone and email about a CR-V I was interested in. Eddie came in with the lowest price of any dealership in Mass. He was almost too nice on the phone and I was gearing up for a horrible experience when I walked into the dealership... Nothing could be further from the truth. Just an honest, no tricks experience. Signed the paperwork and could not be any happier with the way this car buying has gone. Far different from the torture that was Honda Ourisman in MD where I had bought a Civic in '02. Highly, highly recommend this dealership. Do hurry though as they are merging/becoming Honda Gallery and moving the dealership. Hopefully nothing will change after the move. E More
Have a Honda 2000 Odyessy EX. The passenger slide door kept jamming open and it was difficult ot close the door. The repair required a new set of contacts to be installed for a total of $600.I balked at kept jamming open and it was difficult ot close the door. The repair required a new set of contacts to be installed for a total of $600.I balked at paying the price and siad I'd call Honda America because this was a safty issue, Annette offered to call Hinda for me. She was able to get Honda to pay for the parts and I paid $250 for the labor. No matter what the 'deal' was, she saved me a good amount of money! When the same thing happened previously to the driver side sliding door - another local dealer told me to "suck it up"! More
After shopping all the dealers North of Boston (Honda North, Herb, etc), I purchased my 2007 Pilot EX-L NAV from Honda Barn for many reasons. First, the sales guy (Doug) was fantastic. A very nice guy, s North, Herb, etc), I purchased my 2007 Pilot EX-L NAV from Honda Barn for many reasons. First, the sales guy (Doug) was fantastic. A very nice guy, straight forward pricing, no games. I hammered out a deal for a trade and they gave me a good price on the trade (even for a dealer). It was about 10% less than fair market retail price. For that price, selling it on my own was not worth the aggravation. I had done my homework and knew what the car was selling for at other dealers and gave Doug a chance to beat there price. His first price was a few hundred dollars lower than the best price I could find elsewhere. Along with that, Honda Barn has the lowest Doc fees of all the dealers I visited. The price on the car included all destination\prep fees. I.E. no hidden charges or games. I filled out my credit app (4.9%) and in 10 minutes, we had worked out the deal and I was done shopping. I picked up the car the next day with no problems at all. The dealership is not fancy but why pay for big buildings and lots of glass. You’re there to buy a car. The service guys are great. They are top rated in Massachusetts for "fix it right first" which means you're not returning to the dealer for the same problem over and over. I just can't say enough for the great service and professionalism they showed me. I will continue to buy my cars from them in the future. . More