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Route 128 Honda

Reading, MA

4.3
1,538 Reviews

88-98 Walkers Brook Dr

Reading, MA

01867

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Showing 1,538 reviews

July 19, 2010

My father and I both purchased new Hondas in mid-July 2010. My dad purchased a silver CRV LX and I purchased a silver Civic LX. I found that the trade in values for both our VW Jetta station wagons were More

by Nachmann
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gurry
July 15, 2010

I have been very pleased with the purchase of the Lexus that Chris Catino sold me last week. He was very patient with my brother and I even though we had one million questions. I would definitely recommend More

by amgreene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Catino
July 03, 2010

My experience with Honda Gallery was great! Chris & Carlo made me feel at ease buying the Ridgeline and were very helpful showing the truck. I was looking at other dealers but came back to them because I fel More

by Paul Cameron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kelleher & Carlo Giovannucci, Giancarlo "Carlo" Giovannucci
July 01, 2010

Casey Tong is an excellent salesman. I came into the dealership very uncertain about what I wanted to do at the end of my lease. Casey took the time to review all of my options. He ran the numbers for More

by jbaggs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Tong
June 20, 2010

I just leased my first new car and definitely did my homework before I decided on anything. I compared the prices at the Honda Gallery to Bernardi Honda and even went to Bernardi where I was lied to and More

by Honda789
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Catino, Chuck (manager), George and King (finance)
June 19, 2010

I have leased 7 cars from this dealership (formerly Honda Barn)& have had positive experiences each time. My salesman Chris was so accommodating & knowledgeable. Chuck, the manager, worked with me & gave m More

by 912ga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Cotina
June 17, 2010

This is our 5th Honda purchase/lease. We have used 2 other dealers in the past. Our experience with Honda Gallery North was fabulous. All of the staff was friendly, courteous & eager to assist us with More

by CathyO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Sneierson, Dan Walsh, Frank McLaughlin, George in Finance
June 15, 2010

My car search lasted 1 month, during which time I visited many dealers (Honda and others). I settled on the Honda Accord and received good quotes from several Honda dealers, but when it came time to buy it w More

by sgeraghty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kelleherr
June 14, 2010

Everyone at the dealership was extremely friendly and accommodating. I was shown some other cars but was not at all pressured to purchase any of them, just given options. At first they didn't have the More

by tranquility9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Perez
June 12, 2010

### DO NOT SPEND YOUR MONEY AT HONDA GALLERY FOR SERVICE ### I've stopped at Honda Gallery for service and parts a few times. Today was the last. There is a staging garage in front where customers pull More

by WetMacula
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don't want to throw him under the bus
Jun 17, 2010 -

Route 128 Honda responded

At The Honda Gallery, we are committed to providing high quality customer service and we work diligently to be sure our customers have an enjoyable and stress-free experience. Based on your DealerRater.com review, it appears that you may have encountered some issues while at The Honda Gallery. We sincerely appreciate you taking the time to bring this matter to our attention and we want to remedy any problem or inconvenience that you may have had as soon as possible. We know that you have many places to choose from and we want to thank you for choosing The Honda Gallery for service on your Honda Civic. To remedy this issue as fast as possible, please contact me at the number below. I look forward to speaking with you. Thank you, Frank McLaughlin General Manager 888-552-9272

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