
Route 128 Honda
Reading, MA
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I purchased a used CR-V and I worked with Herve. I had a great experience at the Honda Gallery, they worked on a price that was agreeable. Herve along with the managers helped with the entire process from s great experience at the Honda Gallery, they worked on a price that was agreeable. Herve along with the managers helped with the entire process from start to finish with no pressure. I am very pleased with the service and would definitely recommend Herve/ The Honda Gallery to anyone looking for new or used car. More
Due to our previous negative dealer review, the general manager contacted us to set up a time to discuss our position and any way they could make it satisfactory. We met with him and did indeed discuss ou manager contacted us to set up a time to discuss our position and any way they could make it satisfactory. We met with him and did indeed discuss our issues and he was attentive to our concerns. They were able to satisfy our concern by issuing a bumper-bumper warranty for 3 years/ 36000 miles. At this point I am no longer concerned for the financial burden of what the vehicle might cost us when/if it were to break down. It is after all a vehicle and the unknown is still out there, regardless. But the dealership was concientious to our concerns and we are willing to try work along side them to ensure our purchase is long-lasting and dependable. More
I purchased a new Honda Pilot in March and worked with Junior. After having purchased 4 previous Honda cars with another dealership in the area, I was hesitant to try a new one, but couldn't have had a b Junior. After having purchased 4 previous Honda cars with another dealership in the area, I was hesitant to try a new one, but couldn't have had a better experience! Right from the start Junior was friendly, helpful and informative. He took the time to show me the car, all the features and then helped me get the numbers that I was looking for to make this work for my family. Never once did I feel pressured, it was like he was truly working hard for me and wanted this to work. I have never had such a pleansant and easy car buying transaction and would highly suggest that anyone planning on looking or buying a car from Honda Gallery go in and ask for Junior. He's truly THE BEST. More
It had been a long time since purchasing a new vehicle for myself. Brian Sullivan was extremely professional, kind, helpful, and made purchasing my new 2012 CRV EX-L much more enjoyable and exciting rath for myself. Brian Sullivan was extremely professional, kind, helpful, and made purchasing my new 2012 CRV EX-L much more enjoyable and exciting rather than a stressful experience. He helped me through the entire process from start to finish with a very pleasant demeanor and great personality. I absolutely love my new car and I'm extremely satisfied with the treatment that I have recieved at The Honda Gallery. More
We visited the Honda Gallery in November 2011 and worked with Client Specialist Junior Rodriguez. We decided to wait until after the holiday's to continue our search, and visited a number of dealers in our with Client Specialist Junior Rodriguez. We decided to wait until after the holiday's to continue our search, and visited a number of dealers in our area. We realized that most dealer's prices were competitive, but the experience at the Honda Gallery was by far the best. When we returned to the Honda Gallery and asked for Junior, he remembered us and treated us like an old friend. The sales process was a no pressure event and when we decided on a vehicle color that was not in their inventory, the Honda Gallery acquired the vehicle the next day. If you are in the vicinity of the Honda Gallery, it is the place to go! More
Junior was great to work with. Very professional from start to finish!He made sure my car was pristine and made sure everything worked before I drove off the lot. I am very pleased with the service and w start to finish!He made sure my car was pristine and made sure everything worked before I drove off the lot. I am very pleased with the service and would definitely recommend The Honda Gallery to anyone looking for a new or used car. More
Gave good price, didn't pressure, answered all questions. Would buy there again. Casey was very personable & helpful. He didn't try to push us. He asked what we were willing to pay, we negotiated and bought Would buy there again. Casey was very personable & helpful. He didn't try to push us. He asked what we were willing to pay, we negotiated and bought the car More
Dave, is a wonderful sales associate. From the moment my husband and I walked in the door, he was there to help us out. This is my first time getting an SUV and I was very excited, but didn't know what my husband and I walked in the door, he was there to help us out. This is my first time getting an SUV and I was very excited, but didn't know what to expect. I had alot of questions and he answered everyone of them thoroughly. He took us around the lot and I took a test drive on one vehicle. I knew the exact type of vehicle that I wanted, it was really just a matter of the price. He went out of his way to find me the price and style that would be a good fit. I also had a used Toyota Camry, which I was trading in. I was able to get a great trade in value, which is always very helpful towards the other vehicle. In turn, I now own a used 2008 Honda CRV and I love it!!! Dave is definately a great asset to your company and I would recommend him to anyone. I also came to the dealership a few times to have my vehicle looked at for different reasons. The few times I went there, the employess were so polite and helpful. They were very thorough and answered all of my questions. Great customer service!! I would give your company 5 stars if I could rate it that way. Keep up the good work. More
Brian Sullivan was excellent to work with, constantly putting my needs and requests as a customer first. He brought a positive, friendly attitude to the experience and would recommend him to anyone buyi putting my needs and requests as a customer first. He brought a positive, friendly attitude to the experience and would recommend him to anyone buying a car Thanks Brian! More
Junior was a great rep and did an outstanding job.i purchased a new Honda and he got me a terrific price with trad-in,paid attention to my needs and wants and followup was exception. I would deal with purchased a new Honda and he got me a terrific price with trad-in,paid attention to my needs and wants and followup was exception. I would deal with him anytimehhh More