
Route 128 Honda
Reading, MA
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Junior was very knowledgeable, professional iwth a senior citizen client. He was very patient and kind. I will highly recommend him to all my firends. It is an intimidating process to buy a new car with a citizen client. He was very patient and kind. I will highly recommend him to all my firends. It is an intimidating process to buy a new car with all the technology these days and he was sensitive to my insecurities. He went over everything with me a few times as everythign was new to me. I appreciate that he went above and beyond for an old lady!!! Please extend my thanks and appreciation to Junior. I am sending my husband and friends to him soon. Thank you, Joan O'Donnell More
My husband and I were just shopping and found a great used Honda. Our sales person, Casey Tong gave us great service, couldn't do enough for us. Honda has always been our favorite car and now we have a f used Honda. Our sales person, Casey Tong gave us great service, couldn't do enough for us. Honda has always been our favorite car and now we have a favorite dealership. Everyone was a pleasure to deal with. Thank you! More
We had a great experience at Honda Gallery. We knew exactly what we were looking for going in and Junior made sure we got it. There was no sales pressure and when we declined some of the extras they d exactly what we were looking for going in and Junior made sure we got it. There was no sales pressure and when we declined some of the extras they did not try and push us for more. We feel we got a fair trade in price and that the price of the new Pilot we purchased was in line with what we had researched. I have to bring the car back in to have the extras added and they are supplying me with a car for the day so that I will not be inconvenienced. We are thrilled with the new Pilot and highly recommend this dealership. More
When we drove in to the dealership, Casey walked us in and to his desk. He was very professional throughout the process. Although the dealership wasn't quite flexible with the pricing, we still got a dece and to his desk. He was very professional throughout the process. Although the dealership wasn't quite flexible with the pricing, we still got a decent price for the product. Once we had the deal in place, we had to wait for over an hour before our paperwork was processed, and that too after inquiring about the status, otherwise our file was just sitting in the "finance" rack. Other than that everything went smoothly. Casey was with us the whole time and he delivered what he promised and the car was delivered on time and in good shape! Thanks, Casey. More
We bought a car there and the service was friendly and low pressure and reasonable. We worked with two sales people and both were very helpful. They answered all our questions and allowed us to return man low pressure and reasonable. We worked with two sales people and both were very helpful. They answered all our questions and allowed us to return many times while we were making a decision. More
Went for a routine service on my 2004 Honda Pilot, bought a 2012 Honda Pilot. I have always serviced my Honda Pilot at the Honda Gallery and drove in and decided to purchase a new Honda Pilot. Brian Sulliv a 2012 Honda Pilot. I have always serviced my Honda Pilot at the Honda Gallery and drove in and decided to purchase a new Honda Pilot. Brian Sullivan was my sales rep and was great! Just what I wanted, did not feel like wasting time with any sales pitches just wanted the price with my trade. He is so down to earth and did not pressure me at all! Then off I went to King for the closing of the deal and he is such a great guy also. Would recommend to everyone, great location also. More
Nicholas and Carlo were exceptional! I really cannot say enough about them. From start to finish, my experience with the Honda Gallery and its employees was nothing but positive. I really felt as though enough about them. From start to finish, my experience with the Honda Gallery and its employees was nothing but positive. I really felt as though everyone went out of their way to meet my needs, and get me the best deal possible. I could not be happier with the service I received. I look forward to doing more business with the Honda Gallery in the future. Thank you again! More
When I went to this dealership I told them specifically what I wanted for a vehicle,and they listened to me and did not try to convince me to get something else. I told them I din't have much time but to what I wanted for a vehicle,and they listened to me and did not try to convince me to get something else. I told them I din't have much time but to give me a feel for what that particular car would cost me. They gave me a quote quickly, and gave me what I felt was a fair trade value for my car. Casey gave me good service and I am a satisfied customer. More
We bought 2011 civic (exactly the car my son was looking for) ove Presidents weekend. The whole experience was vaery positive. I think we got a very fair price and didn't feel the pressure that I usually d for) ove Presidents weekend. The whole experience was vaery positive. I think we got a very fair price and didn't feel the pressure that I usually do when buying a car. Ray was new to the job and if didn't know the answers to our ?s, made sure to go an ask a more experienced person. He was a great salesman! Unfortunateley, the car being a prior lease, it came with only one key..you can guess what happened. I had NO idea that cars need to be at the dealer to get new keys made(because everything is computerized now!!) So we had to have it towed! THANKFULLY, Steve took great care of us, saved me quite a bit of $$ and was extremely honest and professional. Leah, and everyone else in the service department was very friendly, knowledgeable and helpful. I would highly recommend Honda Gallery and will buy there again in a heartbeat. Just and overall excellent experience!! Thank You! More
We had a very positive experience with salesperson Nick Haley. With a newborn baby we were pressed for time and he was very accommodating and got us in and out in a very reasonable amount of time. Nick wa Haley. With a newborn baby we were pressed for time and he was very accommodating and got us in and out in a very reasonable amount of time. Nick was professional and knowledgeable. It is clear that Honda Gallery values customer service. More