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Route 128 Honda

Reading, MA

4.4
1,531 Reviews

88-98 Walkers Brook Dr

Reading, MA

01867

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Showing 1,531 reviews

May 19, 2022

A little slow. Labor charges are high: $366 for 2 hours, $13 to swap wiper blades (10 mins). More

by spcoveney@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
C viger
May 23, 2022 -

Route 128 Honda responded

Thank you for the feedback. Please let us know if we can ever assist you again in the future!

May 19, 2022

Excellent Service . Answered all questions on warranty and parts . I would recommend this Dealership to All. More

by kawhitby1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leah Blackler
May 23, 2022 -

Route 128 Honda responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

May 19, 2022

Herve is wonderful to work with. I needed urgent car repair and they took me same day, provided complimentary Lyft service to and from the dealer, and my car was back to me within 24 More

by marlee.mcgurl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herve Louis
May 23, 2022 -

Route 128 Honda responded

Thank you for your kind words, we appreciate the feedback! We thank you for your business and look forward to your next visit!

May 19, 2022

Have a Honda 2019 c r v. Love the car. Roomy and drives great. Will lease again when the time comes. More

by Carol u
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Michaud, Michele Canan, Leah Blackler
May 19, 2022 -

Carol u responded

I had an electrical problem from hanging a metal ring air freshener from my rear view mirror. This should probably be addressed to anyone leasing or buying from any dealer.

May 20, 2022 -

Route 128 Honda responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

May 18, 2022

We broughtourHonda Pilot in for service. Our service advisor was Nicole Michaud. She was extremely good and gave us good advice. Always a pleasure to deal with her! More

by Lfargo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nicole Michaud
May 18, 2022 -

Route 128 Honda responded

Thank you for your kind words for our staff, we appreciate it!

May 18, 2022

Very nice they didn’t pressure me and I was taken promptly and done quickly. More

by Cooki85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Michaud
May 18, 2022 -

Route 128 Honda responded

Thank you for being our customer, we appreciate your kind words!

May 17, 2022

The dealership itself was beautiful, clean and inviting. The people were friendly, accommodating and attentive. More

by Vgasbarro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerome
May 18, 2022 -

Route 128 Honda responded

Thank you for being our customer, we appreciate your kind words!

May 17, 2022

Service person met me when I pulled in. People very pleasant and quick to get me on my way. Courtesy shuttle took me to work so I did not have to wait. Communication was very good and every More

by smacarthur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leah Blackler
May 18, 2022 -

Route 128 Honda responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

May 17, 2022

Friendly appropriate service, easy to work with and thorough revoew of services that may be needed More

by Telli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iffy Egbuna
May 18, 2022 -

Route 128 Honda responded

Thank you for taking the time to leave us a review! We look forward to your business with us again!

May 16, 2022

Leah is always so helpful and professional. She is a great ambassador for Ira Honda 128's repair service. More

by stinsonjc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leah Blackler
May 16, 2022 -

Route 128 Honda responded

Thank you for your kind words for Leah, we appreciate it! We thank you for your business and look forward to your next visit!

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