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Route 128 Honda

Reading, MA

4.4
1,531 Reviews

88-98 Walkers Brook Dr

Reading, MA

01867

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Showing 1,531 reviews

June 09, 2022

The service dept was pleasant and was helpful resolving my issues They also pointed out other problems More

by Vincentrumasuglia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iffy. 5 stars
Jun 09, 2022 -

Route 128 Honda responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

June 06, 2022

Great and honest service. The service people were very polite and professional. My car got done on time. More

by Jkash65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele Canan
Jun 06, 2022 -

Route 128 Honda responded

Thank you for your kind words for our staff, we appreciate it!

June 03, 2022

Came in only to get an oil change since I got an email for $25.00 oil change. Salesperson tried to tell me my rear brakes were metal on metal and brake fluid was dirty. Took my car to another mechanic and More

by Never going back there
Recommend Dealer
No
Employees Worked With
Cassie V
Jun 07, 2022 -

Route 128 Honda responded

Thank you for taking a moment to write a review. I apologize you are unhappy with our recommendation. I would like to put your car on a lift and go over the readings with you so you feel comfortable. Please contact me when you can to set this up! John McCarthy General Manager jmccarthy@Group1Auto.com

June 02, 2022

Paul Valerie and Herve where very helpful and professional you are lucky to have them as your employees they are wonderful thanks billy mcnulty More

by William 81957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Callahan Valerie Herve , Nicole Michaud, Ed Wallace, Michele Canan, Leah Blackler, Mark Gelinas, Paul Panzini
Jun 06, 2022 -

Route 128 Honda responded

Thank you for your kind words for our staff, we appreciate it!

June 02, 2022

Nicole was great! She was friendly, efficient, and explained what was going on with my car. More

by BA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Michaud
Jun 06, 2022 -

Route 128 Honda responded

Thank you for your kind words for our staff, we appreciate it!

June 01, 2022

Nicole is the best; always has been: how do you keep people like her, Leah and Michele? More

by Tkristoph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Michaud, Leah Blackler
Jun 01, 2022 -

Tkristoph responded

All the best staff

Jun 01, 2022 -

Route 128 Honda responded

Thank you for your kind words for our staff, we appreciate it!

June 01, 2022

PROFESSIONAL! Someone is always outside the entrance to ask how to help you. I saw some bad behavior from belligerent buyers, but never the staff. This is a discip More

by Garage1969
Recommend Dealer
Yes
Employees Worked With
Andre Willis
Jun 06, 2022 -

Route 128 Honda responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

May 25, 2022

Manager Paul and Leah helped me through process the work was done quickly and and neatly car wash was a nice touch at the end More

by Xom59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leah Blackler
May 26, 2022 -

Route 128 Honda responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

May 23, 2022

I was there for service. The tech explained the details; everyone was efficient: the timing was excellent. More

by Ddfhjt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iffy Egbuna
May 24, 2022 -

Route 128 Honda responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

May 24, 2022 -

Route 128 Honda responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

May 21, 2022

I bought my car here and have had it serviced on occasion here. Always a good experience and the customer service is top notch. This time I dealt with Paul Calnan and he was fabulous. Very knowledgeable a More

by ldandrea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Calnan
May 23, 2022 -

Route 128 Honda responded

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

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