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Route 1 Hyundai

Monmouth Junction, NJ

4.6
3,093 Reviews

3905 US-1

Monmouth Junction, NJ

08852

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3,093 Reviews of Route 1 Hyundai

May 14, 2026

Route 1 Hyundai 5+ Stars The finest automobile dealership you will ever find. The Service Dept. = Super Clean. The Showroom super clean. The staff is knowledgeable and very helpful. A smooth More

by Tom Edward
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Larry Farina (GM Sales) & Tyrell (sales rep.)
May 14, 2026 -

Tom Edward responded

Thank you for everything with purchase of the Hyundai Santa Cruz (2026) I have posted my Positive review on https//:www.dealerrater.com/consumer/account/reviews

May 15, 2026 -

Route 1 Hyundai responded

Thank you for your fantastic review, Tom! We're thrilled to hear you had such a positive experience with our team, especially with Larry and Tyrell. Your satisfaction means a lot to us, and we look forward to welcoming you back for your next vehicle purchase!

May 15, 2026 -

Tom Edward responded

I will be there for my next vehicle purchase. Tom

May 12, 2026

The people at Route 1 Hyundai gave me the best car buying experience ever. My lease cost was a great number - without an ounce of haggling. My Sales Person (Tykell) was very knowledgeable and worked hard to More

by Frank
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tykell, Sales Person. Manny, Owner
May 13, 2026 -

Route 1 Hyundai responded

Thank you, Frank! We're thrilled to hear about your exceptional experience with us. It's wonderful that Tykell and Manny could make the process so smooth and convenient for you. We appreciate your kind words and look forward to helping you again in the future!

May 10, 2026

I brought my 2019 Hyundai Kona in at 45,746 miles having scheduled a 45,000-mile factory-required service online (confirmed). When I arrived, Service Advisor Jhon Garcia never presented the 45K service I ha More

by KonaOwner2019
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jhon Garcia
May 09, 2026

I would like to thank everyone working there—especially Bishoy—for assisting me over the course of two days and helping me select my car at the best possible price. It truly turned out to be the perfect ch More

by Rezkalaomneya
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Beshoy
May 12, 2026 -

Route 1 Hyundai responded

We’re thrilled to hear about your positive experience! It’s great to know Bishoy and the team helped you find the perfect vehicle at a great price. Enjoy your beautiful new ride! Thank you for sharing your feedback!

May 09, 2026

Staff members were friendly and helpful Also knowledgeable with the products The process of getting my car was fast and easy too One staff member called Hakeem was Exceptionally helpful and More

by Chinwaroh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hakeem
May 10, 2026 -

Chinwaroh responded

Service was excellent

May 10, 2026 -

Chinwaroh responded

Response already sent

May 12, 2026 -

Route 1 Hyundai responded

Thank you! We’re happy you had a positive experience with our team, especially Hakeem. It’s great to know you found the process fast and easy. We appreciate your loyalty to Hyundai and look forward to assisting you with your next vehicle!

May 08, 2026

I went to get my tires rotated and oil changed. Although my receipt says that the tires were rotated, they were not. I had plugged a tire myself and the plugged tire was in the same position. I ha More

by Craddgo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Davis
May 15, 2026 -

Route 1 Hyundai responded

Hi there, Thank you for bringing this to our attention. We sincerely apologize for the concern regarding the tire rotation on your recent service visit, as well as for the lack of follow‑up after you reached out multiple times. We regret that communication fell short after you were told the matter would be reviewed. This is not the level of accountability or responsiveness we expect from our service team, and we'd like to get this resolved for you as soon as possible. Please email us at mlugo@route1hyundai.com. We appreciate you taking the time to share your experience and apologize for the frustration this has caused.

March 16, 2026

DO NOT come here for service. The service advisors will lie to you, misrepresent the technicians' reports, and recommend completely unnecessary services to jack up the bill. On to More

by m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Holger Leon, JOSE HIDALGO
Apr 01, 2026 -

Route 1 Hyundai responded

Hello, Thank you for sharing your feedback. We’re very sorry to hear that your experience left you feeling frustrated and dissatisfied. Honest communication, clear service recommendations, and accessibility are extremely important to us, and we regret that this was not your impression. Please know that this is not the standard we aim to uphold, and we appreciate you bringing these issues to our attention as we work to improve our processes and customer experience. In the meantime, email our management at mlugo@route1hyundai.com, so we can speak directly and try to resolve the issues at hand.

February 16, 2026

Great team! James Greco went FAR AND BEYOND to help me with my second purchase with them! Love the communication and support they provided. More

by Yoslit Vazquez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JAMES GRECO
Feb 24, 2026 -

Route 1 Hyundai responded

Thank you! Our team is dedicated to providing exceptional service, and we appreciate your continued trust in us for your purchases. Enjoy your new vehicle!

February 01, 2026

I spent 3 ½ hours and $600. Engine light still on and car was left dirty. More

by Kir Rodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Davis
Feb 27, 2026 -

Route 1 Hyundai responded

Hi there and thank you for sharing your feedback. We’re truly sorry to hear about your recent experience. Spending several hours and still leaving with your check engine light on is not the level of service we aim to provide. We’d really appreciate the opportunity to make this right. When you have a moment, please reach out to mlugo@route1hyundai.com directly so we can take a closer look at the issue, address the check engine light at no additional cost, and ensure your vehicle is properly cleaned. Your satisfaction matters to us, and we want to earn back your trust. We hope to hear from you soon.

January 30, 2026

Route 1 Hyundai provided very timely service. I woukd definitely recommend them.to anyone looking for excellent service More

by Fomm51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Davis
Feb 02, 2026 -

Route 1 Hyundai responded

We're thrilled to hear you had a great experience with our timely service. Your recommendation means a lot to us, and we look forward to serving you and others in the future!

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