Route 1 Chrysler Dodge Jeep Ram - Service Center

Prompt & Easy Rte 1 did a great job promptly repairing my wheel emergency caused by one of New Jersey’s “rough” roads!! I highly recommend taking your FCA product t Rte 1 did a great job promptly repairing my wheel emergency caused by one of New Jersey’s “rough” roads!! I highly recommend taking your FCA product to Rte 1 for service. More

Recall Service department was busy when I arrived. But we’re able to get me taken care of and Very courteous staff. That’s all for me Service department was busy when I arrived. But we’re able to get me taken care of and Very courteous staff. That’s all for me More

Recall I got a recall for our 2014 Jeep, called and made an appointment, and they were very prompt about getting me in on the time that the appointment was f I got a recall for our 2014 Jeep, called and made an appointment, and they were very prompt about getting me in on the time that the appointment was for. The work that was done on the recall was done very quickly and professionally. And I was out within an hour after arriving. More

Recall work The service advisor was very helpful and stayed in communication with me during my visit. I'm always very pleased with the service i receive. The service advisor was very helpful and stayed in communication with me during my visit. I'm always very pleased with the service i receive. More

Great service. Vehicle ready more quickly than promised. I took my Ram truck in for recall service. Lori, the service advisor, was prompt and answered all my questions. The vehicle had two recalls and the I took my Ram truck in for recall service. Lori, the service advisor, was prompt and answered all my questions. The vehicle had two recalls and the service was completely more quickly than I expected. Very pleased with attention I was given. More

Pleasant! Lori Poulsen was very pleasant and friendly - really knows her job! She was understanding of the problem and explained things very well. A good expe Lori Poulsen was very pleasant and friendly - really knows her job! She was understanding of the problem and explained things very well. A good experience this time. More

Great service The service center was awesome and the reason why is because you pull up to a covered driveway and the service tech comes out to greet you. Then they The service center was awesome and the reason why is because you pull up to a covered driveway and the service tech comes out to greet you. Then they ask if you need a ride back to your location and the drivers are very polite with there service. This is the first time I used this location because a closer to me dealership I was going to is awful with there customer service. I will be using this location for future service. Thanks for a wonderful job. More

Fantastic ! Everyone are pleasant easy to deal with! Gave us wait time 1hour to 1 1/2 .. Meghan came out the office and said your jeep is done 1/2 hours tops . Everyone are pleasant easy to deal with! Gave us wait time 1hour to 1 1/2 .. Meghan came out the office and said your jeep is done 1/2 hours tops . Thanks !!! More

Amazing Experience Nicky and his service team are amazing! My experience was professional and Nicky made sure everything went smoothly. The team went above and beyond an Nicky and his service team are amazing! My experience was professional and Nicky made sure everything went smoothly. The team went above and beyond and fixed a major problem in my vehicle. I will only go to Route 1 from now on for service on my jeep! Thanks again guys! More

Larry Addison customer service was exceptional Route 1 dealer was very respectful with my time, I felt that they were very honest with the the parts I need it to fix, I did not felt like I didnt kn Route 1 dealer was very respectful with my time, I felt that they were very honest with the the parts I need it to fix, I did not felt like I didnt know what was I’m talking about because I’m a woman and I have no clue about cars. He treated me with respect and everything was explained to me before the job was complete. Larry was like “sure no problem we do that for you“ More