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Route 1 Chrysler Dodge Jeep Ram - Service Center

Lawrence Township, NJ

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227 Reviews

227 Reviews of Route 1 Chrysler Dodge Jeep Ram - Service Center

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December 31, 2018

Lost my service ticket I dropped my vehicle off about Sept 18th and did not get it back until Dec 23rd because they lost my paperwork and my key. This was mainly due to the More

by author
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Vince Restuccia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany (Service), Gary (Finance)
December 24, 2018

No complaints No problems with this service center. Not only did they do a good job, but they were the only service center in my area that allowed service without More

by fmouzon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Caldwell
December 22, 2018

Rude, inept, worst service ever Never go to this dealer for service. They don't know what they are doing, and keep you waiting forever. They tell you it will be 5 more minutes and More

by jackie.berger
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Not sure
December 21, 2018

Balanced + Rotated Tires Great pull up service and greeting area - reviewed all options for additional items discovered in all-point inspection - discussed options - they reco More

by johnannand46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydnee
December 20, 2018

Easy in, easy out Larry was awesome, professional, courteous and polite. I previously used another dealer, never again. Route 1 is awesome. Thanks and keep up the g More

by Kirkomy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry
December 19, 2018

Larry is thumbs up guy, very professional I was treated like family there, they got my truck done on time and larry made sure he stayed in contact with me giving me updates as work was being d More

by Narco289
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Larry in service
December 14, 2018

Great service and communication Great service. Work was done when they said it would be. Service department is very friendly and in communication through out the time my truck was th More

by mk7578
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney
December 14, 2018

key replacement they took me right in without an appointment, although it was expensive, I had a favorable experience, I had a similar experience on my last visit More

by rbaigis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe in service, the cashier
December 13, 2018

very positive experience very positive and accomodating experience, sales associate brittany was very good, only complant i have is the policy of not doing repairs with outsid More

by kbro5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Caldwell
December 04, 2018

Excellent Larry in service is excellent- we always ask for him when we bring our vehicles in for service or warranty repairs. He always is friendly and knowledg More

by Jeepguy123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry - service