Route 1 Chrysler Dodge Jeep Ram - Service Center

Recalls Very helpful and good comunicación Thorough and professional . The work was done on time and completed as promised The pick up service and drop of Very helpful and good comunicación Thorough and professional . The work was done on time and completed as promised The pick up service and drop off is super convenient More

Another amazing experience! I needed to have my car looked at for the check engine light. Not only did they fix that but they checked the car over and found two other items that I needed to have my car looked at for the check engine light. Not only did they fix that but they checked the car over and found two other items that needed work. All were covered by the extended warranty. I highly recommend the warranty. We had several things that were covered over the last few years. They shuttled me home. ( I could have had a rental car.) Megan my service Rep was extremely helpful throughout the whole transaction. I had the best customer service. I was kept informed and offered the rental car a few times. ( It took 2 days for the repairs to be made.) I cannot say enough about how great the dealership is to deal with. More

Faster then I thought Want to dealership for airbags to be replaced. They said it would take 2 hrs . Which is ok . They were done in 11/2 hrs. With politeness and a smile , Want to dealership for airbags to be replaced. They said it would take 2 hrs . Which is ok . They were done in 11/2 hrs. With politeness and a smile , which helps on any Monday More

Outstanding Service Fast service with a smile. Friendly, knowledgeable staff, and answered questions I had about future performance work to get done. Would send friends a Fast service with a smile. Friendly, knowledgeable staff, and answered questions I had about future performance work to get done. Would send friends and family there More

Tremendous knowledge and flexibility Nicky in the service center was a tremendous help with my Jeep. He took the time at drop off listening to what my concerns were. After the technicians Nicky in the service center was a tremendous help with my Jeep. He took the time at drop off listening to what my concerns were. After the technicians were able to list out the issues, Nicky walked me through what was more immediate and what could wait a month to allow me to plan. More

Great, fast service I was helped immediately and was given an accurate time frame for a oil change on my van. I had brought my children in to wait for the service to be c I was helped immediately and was given an accurate time frame for a oil change on my van. I had brought my children in to wait for the service to be completed and they were very kid friendly. I would recommend using this dealership. More

Excellent fast service Upon arrival, i was greeted and checked in quickly. Service department was able to address the minor issue my Jeep had. By the time i settled down in Upon arrival, i was greeted and checked in quickly. Service department was able to address the minor issue my Jeep had. By the time i settled down in the comfortable waiting room, my truck was ready. Excellent and timely service. More

Pleasant representation of a dodge employee from by Laurie. Laurie was very patient in taking down information on what my concerns were, and Sure enough Laurie and the team fixed my vehicle promptly.Thanks. Laurie was very patient in taking down information on what my concerns were, and Sure enough Laurie and the team fixed my vehicle promptly.Thanks. More

How I was treated and overall standing Taylor was my service helper. She was great.. From the very start smile on her face, very sweet helpful. Any questions I had if she didn't know she we Taylor was my service helper. She was great.. From the very start smile on her face, very sweet helpful. Any questions I had if she didn't know she went out and got my answers. Which made me very happy. She was very professional. Went over all my paper work.. Made sure I knew what was done and understood. Very happy with my overall visit.. It's alwsys a please to come here and have my work done. Takes me a about a hour and half to drive to you. Went I have the Princeton dealer 7 Mins down the road. All worth it thought.. So I give it. 5 star or of 5.. Thanks you More

Why is their awesomeness so unique? I bought my Jeep at another dealer. I then brought my vehicle in for them to look at something for me when the other dealer told me that it was my im I bought my Jeep at another dealer. I then brought my vehicle in for them to look at something for me when the other dealer told me that it was my imagination. They identified the problem, ordered the parts, and took care of me without any hassle or problem. They were most courteous and kind. My Jeep then had a recall. I did not think twice about where I was bringing it this time. They checked it out and told me when I should bring it back to get the necessary parts installed. They gave me a time window as I was waiting for it. During that time some of the employees were talking with me about various vehicles. I was so impressed by their knowledge of each trim level on each model AND for each year! They never made me feel pressure to buy a car or even hinted as such. What I do know is that when the time comes, I will be heading there to buy it. For now I am just thankful for their service department. This dealer is awesome, but why is their kindness in that industry so unique? There are NO stereotypical car salesmen here....... More