Route 1 Chrysler Dodge Jeep Ram - Service Center
Lawrence Township, NJ
227 Reviews of Route 1 Chrysler Dodge Jeep Ram - Service Center
Best staff and best experience From the first moment to the last i was treated kindly and professionally. They work hard and efficiently and all the staff works together so well. It From the first moment to the last i was treated kindly and professionally. They work hard and efficiently and all the staff works together so well. It felt more like an experience to be remembered than a problem with my 2013 car. I would definitely recommend this dealership and i will be back!! More
Excellent as always Megan, JP and Vlad we're fantastic as always. They go above and beyond for me Everytime I bring my vehicles in for service. I highly recommend taking Megan, JP and Vlad we're fantastic as always. They go above and beyond for me Everytime I bring my vehicles in for service. I highly recommend taking your vehicle here for service. More
Taylor was no help! Although friendly, the service person Taylor, was not very helpful. I was given no updates on my vehicle. We scheduled a time that I was going t Although friendly, the service person Taylor, was not very helpful. I was given no updates on my vehicle. We scheduled a time that I was going to call her to set up a rental car. When I called, I was told she would not be in till 2 hrs later. Some one else had to help me with the rental. After the work was done, she didn't apply my warranty onto the invoice. The cashier expected full payment. Again, someone else had to help me and adjust the bill. I was told no one knew when my vehicle would be ready, so I rental a car. My car was ready after 2 days. If I had known that, I would not have rented a car. More
Service at rite 1 Dodge The team always does a thorough job of inspection of vehicle for started or noon stated issues. Those problems are always addressed professionally an The team always does a thorough job of inspection of vehicle for started or noon stated issues. Those problems are always addressed professionally and taken care of with proper explanation. More
Great service Larry and Diego were very helpful. Larry explained everything and Diego helped with pickimg me up and dropping me off. Larry made sure he explained ev Larry and Diego were very helpful. Larry explained everything and Diego helped with pickimg me up and dropping me off. Larry made sure he explained everything and Diego was very friendly and personable. More
Excellent Customer Service & Technical service The service staff is the best in the area. Lori in service kept me informed and made me feel like I was her only customer. The service staff is the best in the area. Lori in service kept me informed and made me feel like I was her only customer. More
A better service than the prior one I had here I had a bad experience the 2nd to last time I got an oil change. The guy in the blue shirt wasn’t professional. It was a rainy day and he jumped right I had a bad experience the 2nd to last time I got an oil change. The guy in the blue shirt wasn’t professional. It was a rainy day and he jumped right in my vehicle without putting a plastic mat down before getting in it (my vehicle was left with boot marks), my key fob had a scratch on it and stopped working (was dropped). I called to put a complaint in and was told a manager would call me the next day and I never received a call. I was very disappointed. My last visit to get an oil change was great! Larry took care of me the best he could especially when I told him how upset/unhappy I was from the visit prior. He was very helpful and professional! More
AMAZING The Entire experience was great from pulling into the garage, to customer service and the billing department... all of the staff were friendly and acc The Entire experience was great from pulling into the garage, to customer service and the billing department... all of the staff were friendly and accomodating. More
No nonesense service Mickey is "get the job done" guy. I said I need oil change and lube and Mickey said he would take care of that and ask if I was waiting to which is r Mickey is "get the job done" guy. I said I need oil change and lube and Mickey said he would take care of that and ask if I was waiting to which is responded Yes. I had some free coffee and later Mickey came and said car was ready and parked out front. Efficient service handling. More
Excellent Need to have my car services and the please is an A+ service!!!! Amazing service by all, I highly recommended this store for any type of services!!! Need to have my car services and the please is an A+ service!!!! Amazing service by all, I highly recommended this store for any type of services!!! More