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Route 1 Chrysler Dodge Jeep Ram - Service Center

Lawrence Township, NJ

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227 Reviews

227 Reviews of Route 1 Chrysler Dodge Jeep Ram - Service Center

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August 07, 2018

OIL CHANGE, TIRE ROTATION, RECALL FIX Larry in service department was very professional and helpful. He was very helpful in explaining the recall issues and he kept to the timetable he ga More

by cpa1776
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LARRY IN SERVICE DEPT
August 02, 2018

very pleased The staff was very pleasant from the time we pulled into the service department. Meghan the service representative was helpful and answered any ques More

by dorothy59.dw
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vince Restuccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Meghan dornisch
July 31, 2018

Extremely Helpful Everything was professionally and clearly explained with a solid timeline and schedule. I had multiple recalls as well as a needed oil change. Meghan More

by KHARPER762
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucky, Meghan Dornisch
July 30, 2018

So much better than Readman Toll I've had nothing but troubles at Readman Toll since purchasing my vehicle last year. I decided to switch dealers. This experience was nothing but plea More

by nicolemfrench818
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Caldwell
July 30, 2018

No hassle and quickly done Needed oil change and to have recall attended to. It was done without a hassle and completed in less then the time initially indicated. Great job! More

by jlatini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Caldwell
July 27, 2018

Success My assistant service manager Lori helped me navigate a bad situation. My Jeep broke down and was towed to your dealership. Though busy, my vehicle w More

by jtboydind
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Poulsen
July 27, 2018

Oil change repair to window panel Possible problem with stow Lori great Time alittle long but many customers We’re upset panel was not covered under our extended coverage At time of purchase we took that. C More

by STERNFARMSJUDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori
July 26, 2018

Very satisfied with excellent staff and service. Courteous and professional staff, friendly atmosphere. Numerous times was offered available beverages. As promised, delivery time was quick.. More

by LvMeHonda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Lopez
July 23, 2018

Recall I went in for a recall, they were fast, courteous & efficient. I take all of my vehicles there for service, even though I bought them at another deale More

by Pacificaguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Pitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick in service
July 23, 2018

Pleasantly surprised I have used many dealers in the ost to have my Jeep serviced. From the minute I pulled up to the minute I left, my service adviser, Lori kept me in t More

by bparker2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori ? Don't know her last name. Also the evening receptionist/cashier was very nice.
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