Route 1 Chrysler Dodge Jeep Ram - Service Center
Lawrence Township, NJ
227 Reviews of Route 1 Chrysler Dodge Jeep Ram - Service Center
OIL CHANGE, TIRE ROTATION, RECALL FIX Larry in service department was very professional and helpful. He was very helpful in explaining the recall issues and he kept to the timetable he ga Larry in service department was very professional and helpful. He was very helpful in explaining the recall issues and he kept to the timetable he gave me making the experience much easier. More
very pleased The staff was very pleasant from the time we pulled into the service department. Meghan the service representative was helpful and answered any ques The staff was very pleasant from the time we pulled into the service department. Meghan the service representative was helpful and answered any questions we had. She kept us updated on the service and amount of time it would take. Great Job. More
Extremely Helpful Everything was professionally and clearly explained with a solid timeline and schedule. I had multiple recalls as well as a needed oil change. Meghan Everything was professionally and clearly explained with a solid timeline and schedule. I had multiple recalls as well as a needed oil change. Meghan handled getting everything scheduled and fixed. The services provided have exceeded my expectations. Thanks for the excellent work. More
So much better than Readman Toll I've had nothing but troubles at Readman Toll since purchasing my vehicle last year. I decided to switch dealers. This experience was nothing but plea I've had nothing but troubles at Readman Toll since purchasing my vehicle last year. I decided to switch dealers. This experience was nothing but pleasant, informative, fast and trustworthy. Will definitely use again. More
No hassle and quickly done Needed oil change and to have recall attended to. It was done without a hassle and completed in less then the time initially indicated. Great job! Needed oil change and to have recall attended to. It was done without a hassle and completed in less then the time initially indicated. Great job! More
Success My assistant service manager Lori helped me navigate a bad situation. My Jeep broke down and was towed to your dealership. Though busy, my vehicle w My assistant service manager Lori helped me navigate a bad situation. My Jeep broke down and was towed to your dealership. Though busy, my vehicle was returned to serviceability for under $100.00. More
Oil change repair to window panel Possible problem with stow Lori great Time alittle long but many customers We’re upset panel was not covered under our extended coverage At time of purchase we took that. C Lori great Time alittle long but many customers We’re upset panel was not covered under our extended coverage At time of purchase we took that. Cause we were told it would cover all problems The panel between windows should not have come off while we were driving it n should have been covered And not as explained a non covered part More
Very satisfied with excellent staff and service. Courteous and professional staff, friendly atmosphere. Numerous times was offered available beverages. As promised, delivery time was quick.. Courteous and professional staff, friendly atmosphere. Numerous times was offered available beverages. As promised, delivery time was quick.. More
Recall I went in for a recall, they were fast, courteous & efficient. I take all of my vehicles there for service, even though I bought them at another deale I went in for a recall, they were fast, courteous & efficient. I take all of my vehicles there for service, even though I bought them at another dealership. The service department there has been my service provider of choice for over 10 years, regardless of dealership ownership, the service department has remained outstanding. More
Pleasantly surprised I have used many dealers in the ost to have my Jeep serviced. From the minute I pulled up to the minute I left, my service adviser, Lori kept me in t I have used many dealers in the ost to have my Jeep serviced. From the minute I pulled up to the minute I left, my service adviser, Lori kept me in the loop on my vehicles progress. This was an express lane visit and I asked them to see why my check engine light came on a few times. The mechanic found a fault with the thermostat and they fit me in to get it done right away. The garage was very busy and they still were able to fit me in. Lori did an excellent job getting me in and out as quick as possible and she was proficient, honest, and professional. This has not been my experience in the past but this dealership came through for me and may have changed my opinion. More