Route 1 Chrysler Dodge Jeep Ram of Lawrenceville

Joe was very helpful and he was pleasant to deal with. He knew all about the automobiles and it was really enjoyable dealing with him. knew all about the automobiles and it was really enjoyable dealing with him. More

I recently bought a new Dodge Dart Rallye... Jason Sterner was my salesman and he was an absolute breath of fresh air... It was my first time buying a car and he made it an absolute breeze... Thanks D Sterner was my salesman and he was an absolute breath of fresh air... It was my first time buying a car and he made it an absolute breeze... Thanks Dick Greenfield.... and thanks to Jason Sterner for making my car buying experience enjoyable... More

first thing is I want to thank Gregg and Jim in your service dept. for the outstanding treatment I received!!! now my problem, I have a 2003 dodge ram 1500 and was driving on the highway and noticed a w service dept. for the outstanding treatment I received!!! now my problem, I have a 2003 dodge ram 1500 and was driving on the highway and noticed a weird sound coming from the rear of the truck , I drove my truck straight home and call greenfield dodge and spoke to Jim in the service department . I explained my problem to him and out of concern he told me to have my truck towed to the dealer for safety reasons. meantime called AAA and had my truck towed to the dealer and within 2 hours Jim called me back with information of what happen. he advised me of some issues with my differential of bearings ,seal , pinion were bad and after doing safety check the mechanic noticed antifreeze leaking and water pump was leaking. I have a dodge service contract and he advise me these are covered items covered under my contract, and told him to go ahead and to do the repairs as needed. after talking with Jim he set me up with a rental threw the dealership and he would keep in touch with me on updates of my truck. I was very empress of the customer satisfaction I received on a daily bases of repairs going on !! and being treated with professional staff members of greenfield dodge service department., PS: truck runs great as it was new!!! again thank you Jim and Gregg, and the service department, keep up the great service you provide!!! thank you, kevin parrish from Yardville nj. More

I took my van in for service because all of a sudden the doors would not react to the key fob. The vehicle was also due for an oil change soon so I had that done as well. I was greeted at the door, waited doors would not react to the key fob. The vehicle was also due for an oil change soon so I had that done as well. I was greeted at the door, waited on immediately and offered a ride home until the work was finished. As they were logging in my vehicle the service person first checked for any recalls on my vehicle, and then checked my service record. He explained that since I get my oil changes there, he wanted to see if I had accrued enough to receive a free oil change. I chose to wait and after a a short wait had my car returned to me in great working order and oil changed, all at no charge. More

Great experience buying our new Dodge Dart. The dealership is a very comfortable environment and Joe Kirkland was extremely helpful (even to the point of loaning me his truck so I wouldn't be late dealership is a very comfortable environment and Joe Kirkland was extremely helpful (even to the point of loaning me his truck so I wouldn't be late for an appointment at my son's school). And thanks to Joe for convincing us to go with the red Dart. There are enough grey cars on the road. Looking forward to a long relationship with Dick Greenfield Chrysler Dodge Jeep Ram! More

I have been a satisfied customer of Dick Greenfield for over 20 years. I have purchased vehicles from the dealer and used their service department. Currently, I own a Chrysler Pacifica that has been servi over 20 years. I have purchased vehicles from the dealer and used their service department. Currently, I own a Chrysler Pacifica that has been serviced for the past 7 years with Dick Greenfield Service Dept. I am consistently pleased with the service received. The staff always has a warm welcome, they address any concerns you may have, and I think the charge for service is fair considering you are getting factory parts for your vehicle. The waiting area is comfortable, if you choose to wait for your vehicle. They also offer a valet auto service if you need a ride! And, I like the Express Lube Savers Club - you buy four oil changes and the next one is free! As you can see, I am a quite satisfied customer. Matter of fact, I am so pleased, that I convinced my husband to take his Ford F-150 in for service when his next oil change/service is due. Call ahead and they will make sure they have the factory parts for this! They do not only service Chrysler/Dodge/Jeep/Ram. Oh, and don't forget - 24 hour service department Mon - Thur; Friday they close at 9pm and Saturday 7:30-4:30. No appointment needed--------can't beat that!!!! Joanne L. More

Came in just to help my mom bring her car in for service. Staff was nice and took their time to hear my concerns on obtaining a vehicle. Pretty much met my financial goal of payments and got me into a nice v Staff was nice and took their time to hear my concerns on obtaining a vehicle. Pretty much met my financial goal of payments and got me into a nice vehicle as I much needed one (old car was a 89 Cherokee). I appreciated rob's time and personality on relating to hard financial times when it relates to getting a new car. Good sales rep! More

Deceptive/misrepresented the condition of a car and even tried to switch documents during the signing. Too bad, because their service department is good. will never go there again. tried to switch documents during the signing. Too bad, because their service department is good. will never go there again. More

I am disappointed in the service. I am disappointed in the service. I have purchased several vehicles from them in the last few years. The price used to be the best around, however I guess business has the service. I have purchased several vehicles from them in the last few years. The price used to be the best around, however I guess business has pickup again and they are not interested in the loyal customers that helped them by staying with them when things were really bad. As for service, nothing seems to be fixed on the first trip, I have had to return several vehicles a second or third time recently to have them repaired properly. I don;t ask for price breaks, special deals etc, just fix it and that is not being done. I am looking for a different dealer to do business with now. I love jeeps and have always had at least one in the driveway for the past 45 years. I switched to Dodge trucks when they first started with the cummins, I need to find a new dealer. Maybe old man Greenfield just doesn't care any more. Time to find a new place to do business. More

From the sales process to my service experience with Dick Greenfield Dodge has been excellent. Whenever I have a problem or concern the service department here has been extremely helpfully. Service is alwa Greenfield Dodge has been excellent. Whenever I have a problem or concern the service department here has been extremely helpfully. Service is always done promptly and right the first time. More