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Route 1 Chrysler Dodge Jeep Ram of Lawrenceville

Lawrence Township, NJ

4.8
1,584 Reviews
Introducing the Route 1 Chrysler Dodge Jeep RAM of Lawrenceville, NJ! We’re bringing you a whole new way to experience car buying in Central New Jersey and beyond! With an expanded new inventory, a first-class service center, and a commitment to transparency, we’re here to make your purchase easy and stress-free. We GUARANTEE the lowest prices! Many dealerships talk about it—we back it up! Ask about our Easy Route 1 Transparency Pricing to see how simple car buying should be. Why choose Route 1 CDJR? Largest selection of new and pre-owned vehicles ready for immediate delivery Every vehicle is thoroughly inspected by our factory-trained, certified technicians Each car is detailed inside and out to look and feel brand new CARFAX CERTIFIED for peace of mind Hassle-free financing—whether you have good, bad, or limited credit, our advanced network of lenders ensures you get the best auto loan for your needs Se habla Español! We’re proud to be part of this great community and are dedicated to ensuring every customer is 100% satisfied with their purchase and service experience. Call us today at 1-888-672-0059 or visit www.ROUTE1USA.com to browse our inventory, view detailed photos, and explore options like Navigation, DVD, and Rear Camera features. Come experience the best car-buying journey at the all-new Route 1 Chrysler Dodge Jeep RAM—where customer satisfaction is our #1 priority! 1-888-672-0059 | ROUTE1USA.COM
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2700 Brunswick Pike

Lawrence Township, NJ

08648

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Showing 1,584 reviews

March 24, 2014

Don was very helpful and patient with us, starting with the test drive all the way through the sale and the pick up process. He explained everything and took his time walking us through the vehicles featur More

by mkacz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Don Newberry, Don Newberry
March 18, 2014

Enjoyed working with Don Newberry at Dick Greenfield Dodge. The dealership is low key, not high pressure. I got the car that I wanted at a price I was willing to pay. Don was very helpful about the pros More

by vschm1
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don newberry
March 06, 2014

My experience here by far has been the worst yet. I go in to remove my spare tire because it was stuck. The servicer said he will charge $49 and then after 2 hours of waiting the mechanic comes back and says More

by hmaqbool
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Greg and James in Services
Apr 08, 2014 -

Route 1 Chrysler Dodge Jeep Ram of Lawrenceville responded

Hello, My name is Stan Sher and I am the eCommerce/Guest Relations Manager at Dick Greenfield Chrysler Dodge Jeep Ram. I am sorry to hear about your experience. My concern is that you came in to use the professional services of our dealership and refused to pay for it. I understand that you were here to handle an issue that was not under warranty. Is removing the spare tire something that you could have done by yourself? When you go to other places of business to get a professional service do you pay for it? I would also consider how much time it took for my technician to invest in removing this spare tire. We are fair with all of our customers and hope that you can understand as well as appreciate that. Once again, I am sorry for your inconvenience. If we can do anything to make you a happier customer please contact me. Thank you. Stan Sher eCommerce/Guest Relations Manager Dick Greenfield CDJR 609 882 1000

March 04, 2014

I just bought a pick up truck from Dick Greendfield and was a good experience, and a week later they called for a maintenance service but I had to leave my truck overnight, so they let me to drive one of t More

by KYME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
March 03, 2014

We were looking for a White Jeep Wrangler. It was to be part of our business fleet and we were very specific in what we wanted. Other dealers told us we would never find it. We found Dick Greenfield Jeep More

by Penney05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael DeJesus
February 21, 2014

I would like to share with everyone my horrendous experience with Dick Greenfield dodge. It all started when I enquired about a new dump truck. I called and spoke with the commercial truck salesman More

by JayC89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Salmonowitz
Apr 08, 2014 -

Route 1 Chrysler Dodge Jeep Ram of Lawrenceville responded

Hello, My name is Stan Sher and I am the eCommerce/Guest Relations Manager at Dick Greenfield Chrysler Dodge Jeep Ram. I am sorry to hear about your experience. My concern is that you feel that you got ripped off. I am more then positive that all of the fees are properly disclosed in all of your paperwork including the $6,000 that you feel you overpaid. My other concern is how you feel about our service department. We are fair with all of our customers so if we can do anything to make you a happier customer please contact me. Thank you. Stan Sher eCommerce/Guest Relations Manager Dick Greenfield CDJR 609 882 1000

February 16, 2014

This was the best experience I've had so far with purchasing a vehicle. Mike De Jesus was a pleasure to deal with. He tok the time to make sure everything was how it should be. More

by celtickiss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael DeJesus
February 12, 2014

Don't buy hereTerrible service and vehicles have has my truck for 1 month 2014 ram that don't start unreliable case of lemon law I have lost thousands with not being able to plow and was stranded with a More

by Rmirabelli2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
February 11, 2014

Dick Greenfield has to have the best service model I have seen! Just come in with the car, no appointments needed, no call ahead. Service is open 24 hours. Amazing! They are now my sole service provider More

by jlbigguy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Valverde
January 27, 2014

I brought my vehicle in thinking it was something minor and wasn't prepared to leave it (I depend on it daily with my daughter traveling for basketball). They explained everything to me over and over (as More

by tlanae22
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Maryann (rental) and all the service employees!
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