Route 1 Chrysler Dodge Jeep Ram of Lawrenceville

My car was due for an oil change and I was experiencing a My car was due for an oil change and I was experiencing a problem with the gas pedal. I was greeted, by name, upon arrival by Gregg. I went inside My car was due for an oil change and I was experiencing a problem with the gas pedal. I was greeted, by name, upon arrival by Gregg. I went inside and Alicia wrote up the work request. Every attention was paid to detail when doing this. My extended service contract offers me a first day rental car which I took advantage of. The paperwork was prepared and given to me by Alicia and I only had to take it directly to Lynn in the Rentals department. Later that day, I received a call from the Service department informing me the parts would come in the next day for my Pacifica. All this was carried out smoothly and efficiently. The Service department kept me informed and my car was ready the next day. Let me mention that I am extremely happy that the Service department suggested the extended warranty purchase. My original warranty had expired at 75,000 miles and I never had to use it. With the current mileage and the knowledge that I would keep this car for several more years it was a no-brainer to purchase an extended warranty with first-day car rental! I have now used this warranty for the first time and saved a couple of hundred dollars. Thank you to the Service department for suggesting this!! Also, thank you to Lynn in Rentals and to the mechanics who service the vehicles! Let me mention that my 2006 Chrysler Pacifica has been serviced by Dick Greenfield since I purchased it 7 years ago from another dealer. If Dick Greenfield had sold Chryslers at that time, it would have been purchased there also. I am a 20 plus year satisfied customer of Dick Greenfield Dodge, Chrysler, Jeep, Ram! More

I purchased my 2013 Ram 1500 from Greenfield. I ordered the truck to get the options I wanted and Rob & Jeff made the process very easy and were terrific to deal with. This is the 3rd vehicle purchased fro the truck to get the options I wanted and Rob & Jeff made the process very easy and were terrific to deal with. This is the 3rd vehicle purchased from Greenfield, and there will be more in the future More

Excellent service and attention to detail. Price is competitive and you can be sure of the quality of the service. I have purchase and serviced my Dodge Charger and my Daughters Caliber at Greenfield, competitive and you can be sure of the quality of the service. I have purchase and serviced my Dodge Charger and my Daughters Caliber at Greenfield, and will continue to use their service. More

i worked with joe kirkland and i was very happy with him he did a great job i would buy a car from him again he did a great job i would buy a car from him again More

Just took my 2003 Chrysler T&C for its regular oil change. Personnel were courteous and helpful. Service is always excellent and dependable. I have 321,410 miles on my vehicle thanks to the fantastic change. Personnel were courteous and helpful. Service is always excellent and dependable. I have 321,410 miles on my vehicle thanks to the fantastic maintenance department of this dealership. More

Joe was very helpful and he was pleasant to deal with. He knew all about the automobiles and it was really enjoyable dealing with him. knew all about the automobiles and it was really enjoyable dealing with him. More

I recently bought a new Dodge Dart Rallye... Jason Sterner was my salesman and he was an absolute breath of fresh air... It was my first time buying a car and he made it an absolute breeze... Thanks D Sterner was my salesman and he was an absolute breath of fresh air... It was my first time buying a car and he made it an absolute breeze... Thanks Dick Greenfield.... and thanks to Jason Sterner for making my car buying experience enjoyable... More

first thing is I want to thank Gregg and Jim in your service dept. for the outstanding treatment I received!!! now my problem, I have a 2003 dodge ram 1500 and was driving on the highway and noticed a w service dept. for the outstanding treatment I received!!! now my problem, I have a 2003 dodge ram 1500 and was driving on the highway and noticed a weird sound coming from the rear of the truck , I drove my truck straight home and call greenfield dodge and spoke to Jim in the service department . I explained my problem to him and out of concern he told me to have my truck towed to the dealer for safety reasons. meantime called AAA and had my truck towed to the dealer and within 2 hours Jim called me back with information of what happen. he advised me of some issues with my differential of bearings ,seal , pinion were bad and after doing safety check the mechanic noticed antifreeze leaking and water pump was leaking. I have a dodge service contract and he advise me these are covered items covered under my contract, and told him to go ahead and to do the repairs as needed. after talking with Jim he set me up with a rental threw the dealership and he would keep in touch with me on updates of my truck. I was very empress of the customer satisfaction I received on a daily bases of repairs going on !! and being treated with professional staff members of greenfield dodge service department., PS: truck runs great as it was new!!! again thank you Jim and Gregg, and the service department, keep up the great service you provide!!! thank you, kevin parrish from Yardville nj. More

I took my van in for service because all of a sudden the doors would not react to the key fob. The vehicle was also due for an oil change soon so I had that done as well. I was greeted at the door, waited doors would not react to the key fob. The vehicle was also due for an oil change soon so I had that done as well. I was greeted at the door, waited on immediately and offered a ride home until the work was finished. As they were logging in my vehicle the service person first checked for any recalls on my vehicle, and then checked my service record. He explained that since I get my oil changes there, he wanted to see if I had accrued enough to receive a free oil change. I chose to wait and after a a short wait had my car returned to me in great working order and oil changed, all at no charge. More

Great experience buying our new Dodge Dart. The dealership is a very comfortable environment and Joe Kirkland was extremely helpful (even to the point of loaning me his truck so I wouldn't be late dealership is a very comfortable environment and Joe Kirkland was extremely helpful (even to the point of loaning me his truck so I wouldn't be late for an appointment at my son's school). And thanks to Joe for convincing us to go with the red Dart. There are enough grey cars on the road. Looking forward to a long relationship with Dick Greenfield Chrysler Dodge Jeep Ram! More