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Route 1 Chrysler Dodge Jeep Ram of Lawrenceville
Lawrence Township, NJ
1,543 Reviews
Introducing the NEW Route 1 Chrysler Dodge Jeep RAM of Lawrenceville NJ. New Ownership, NEW Management, NEW inventory, a first class service center and a WHOLE NEW way of serving Central New Jersey and beyond with the best car buying experience ever! A lot of Dealerships talk about having the lowest prices, but we GUARANTEE IT! Call us today to learn about our Easy Route 1 Transparency Pricing. At Route 1 CDJR, you'll find the largest selection of new and pre-owned vehicles ready for immediate delivery. All ours cars are thoroughly inspected by our factory trained, certified technicians, and they are detailed inside and out to look brand new! We're proud be be part of this great community and we promise to ensure that our customers are 100% satisfied with all of their purchasing and service needs. In addition, we've assembled the most advanced network of lenders to make financing easy when you finance through us. Good credit, bad credit or just limited credit, Route 1 Chrysler Dodge Jeep Ram will secure you the auto loan you need for the vehicle you want! All our vehicles are CARFAX CERTIFED. SE HABLA ESPANOL! We'll be glad to answer any questions you have so contact us @ 1-888-672-0059 or visit us online at WWW.ROUTE1USA.COM. Be sure to look at all of our detailed photos of each vehicle to view all of the standard and additional options each vehicle may have such as NAVIGATION, DVD and REAR CAMERA. We guarantee you'll love the purchasing experience and first-class customer support you'll receive here at the all-new Route 1 Chrysler Dodge Jeep RAM. 1-888-672-0059/ ROUTE1USA.COM
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 5:30 PM
Tuesday 6:30 AM - 5:30 PM
Wednesday 6:30 AM - 5:30 PM
Thursday 6:30 AM - 5:30 PM
Friday 6:30 AM - 5:30 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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Showing 1,543 reviews
September 19, 2014
Horrible, Abrasive Salesmen & Inflated Prices Literally the worst experience I have ever had at a car dealership. They tried pressuring me into buying a car on the spot, practically refusing to le Literally the worst experience I have ever had at a car dealership. They tried pressuring me into buying a car on the spot, practically refusing to let me leave the office. They were horribly abrasive to the point where I felt harassed and uncomfortable. Their deals are very far from being deals - the interest is outlandish and they are completely trying to work people over. Don't ever buy a car from this dealership they're awful and don't care about their customers at all, they only see dollar signs when you walk in the door. I would honestly rather put all of my money in a pile and set it on fire before I would ever purchase a car from them. And to make it worse, when they made a follow-up phone call to me post-visit, The salesman, Vince, hung up on me for declining his offer, before I could finish speaking. INSANELY RUDE HUMAN BEING. He almost made me cry when he was pressuring me with his offer. He even called another salesman in so they could both gang up on peerpressuring me. (I couldn't have been more polite and this was completely uncalled for) NEVER BUY A CAR HERE. More
by epasquito
July 19, 2014
Reduced respect for customers Over the years bought at least 30 cars from this dealership never had a problem under the name greenfield. The car lot is a used car lot now. Used m Over the years bought at least 30 cars from this dealership never had a problem under the name greenfield. The car lot is a used car lot now. Used mixed in with very few new. People were always friendly now they ignore you unless your looking to buy. Seems to be a shyster dealership. They may not care about my opinion but I been a customer since 1980 and have bought one to two cars at least every two years. I have a lot more to say about my recent experiences but I doubt anyone will pay attention. Will not buy another car there. Will not recommend to anyone. More
by Reichling
Employees Worked With
All of them
June 13, 2014
Great Buying Experience and Terrific Salesperson! Jacqueline Stanton provided the most fantastic service and sales experience I have had for a "long time." Her tremendous knowledge of the industry, h Jacqueline Stanton provided the most fantastic service and sales experience I have had for a "long time." Her tremendous knowledge of the industry, her Dodge product line and ability to engage during the sales process to explore customer needs and satisfy all levels of the buying experience was "outstanding!" She was a pleasure to work with as we discussed the type of vehicle that we wanted to purchase. Not only did she provide the most positive experience she was able to craft a marvelous deal with rebates and savings for a fully loaded vehicle that met our specific needs and all with an honesty and dedication to customer satisfaction! If you have a chance be sure to look her up! I am certain that you will be as pleased as I was! I am definitely sending everyone whom I know who is shopping for a quality new or used vehicle for a great price to Jacqueline Stanton at Route 1 Chrysler Dodge Jeep in Lawrenceville, New Jersey! Dr. Phil Orlando More
by porlando
June 03, 2014
Great overall experiece Jacki Stanton always makes the sales experience painless and hassle free. The service department (Jimmy, Greg, Eric, Mike. etc.) is friendly, accommod Jacki Stanton always makes the sales experience painless and hassle free. The service department (Jimmy, Greg, Eric, Mike. etc.) is friendly, accommodating and efficient. Along with the rest of the staff, they make the entire experience pleasurable. More
by aurus
June 03, 2014
Great Job! Jacqueline Stanton, my salesperson helped make this the BEST car buying experience I've ever had. She helped me custom order my Jeep and worked with Jacqueline Stanton, my salesperson helped make this the BEST car buying experience I've ever had. She helped me custom order my Jeep and worked with me on post factory dealer installed goodies. Would definitely buy from her again! More
by RAzria
May 28, 2014
Jeep Purchase We had a good experience and experienced great customer service from the man that sold us the car. We just felt that we were at the dealership for an We had a good experience and experienced great customer service from the man that sold us the car. We just felt that we were at the dealership for an incredibly long time (over 6 hours) that could have been a little shorter. More
by txreynolds
Employees Worked With
Horace Baswell, Horace Boswell
April 17, 2014
DO NOT GO HERE FOR SERVICE OR ANYTHING!!!!! Every time I go to the dick green field doge service group there is always a problem. Recently I went to go get an oil change because they gave me 4 f Every time I go to the dick green field doge service group there is always a problem. Recently I went to go get an oil change because they gave me 4 free oil changes. This was my last free oil change., I asked them to pour synthetic oil... It took them about an hour and 1/2 to change the oil and when they told me it was done, i look the the receipt and they poured normal oil. I went back to the service group and it took them another 30 to 45 minutes to switch the oil.the first time I got an oil change they charged me 40 for just the synthetic oil. This time they charged me almost $60 !!!!! While I was waiting for the oil to be changed went to the parts section and asked about how much it would cost me to get navigation that comes standard it some of the trucks. The sales representative told me it would cost about $2500.. I was ready to laugh in the guys face he clearly had no idea what he was talking about. He told me i had to replace my whole entire system when I told him that the system i had was compatible to have navigation it just had to be turned ON. He told me " that doesn't matter you need the whole system replaced" after we had this conversation i went on the internet and found how much a new system would actually cost me for my car. It can out to around $1,000.00. I WILL NEVER TO TO DICK GREEN FIELD DOGE AGAIN. The people working there are not experienced sales people. Please be careful when you go to the service group!!! More
by Pklos93
April 13, 2014
I recommend Dick Greenfield - Jacqueline Stanton is great! I highly recommend Jacqueline Staton, just bougth my 2014 Jeep Cherokee and she was great! I absolutely love my new Cherokee! Excellent service, no ha I highly recommend Jacqueline Staton, just bougth my 2014 Jeep Cherokee and she was great! I absolutely love my new Cherokee! Excellent service, no hassle. More
by sanchezc01
April 03, 2014
I bought a new 2013 ram 1500 from this dealer and one of the fog lights wasnt working with less than 300 miles on the truck. So I took it back to the service department and one of the managers tried to get the fog lights wasnt working with less than 300 miles on the truck. So I took it back to the service department and one of the managers tried to get me to sign some paper that I might have to pay for them just to check it. I tried explaining to them that it might just be unpluged after an hour of arguing with them about me having full warrenty and that it will take less than 2 minutes to fix it, they finally checked it and it was unplugged like I said. Then my rear door handle poped out of place and I asked them to pop it back in but yet again they tried to get me to sign some paper work that I might have to pay for it. So they decided to order a new door handle rather than just taking a look at it. they told me the new door handle will be there in a week and after a week they call me so I go ther to get the door handle fixed. When I get there nobody had any idea what I was talking about and they told me they didnt have any door handles in stock. So arguing with them for hours they finally go and check out the door handle and all they had to do was pop it back in place like i told them from the start. Then i had a problem with my gas tank and i had to go there 6 times before they actually decided to fix it.Overall this is the worst service ever. I do not reccomend ever going there. They are very disrespectful and rude. I really dont know how they stay in buisness. They make me never want to buy any car from chrysler. More
by rafalk54
March 24, 2014
Don was very helpful and patient with us, starting with the test drive all the way through the sale and the pick up process. He explained everything and took his time walking us through the vehicles featur the test drive all the way through the sale and the pick up process. He explained everything and took his time walking us through the vehicles features. Mike was also terrific, he certainly knows his job the purchase of the car and the extended warranties was quick and painless. Dick Greenfield Dodge Chrysler Jeep Ram has a great group of people working for them, you get a "Hello" and a smile from all their employees from the moment you walk onto the lot. More
by mkacz
