Route 1 Chrysler Dodge Jeep Ram of Lawrenceville

Great Service A+++ Andre is a Great costumer service agent with a great work attitude , also answered all my questions and made my expierence a pleasent one. I will hig Andre is a Great costumer service agent with a great work attitude , also answered all my questions and made my expierence a pleasent one. I will highly recommend Andre to all my friends and family. More

Cherokee Car Lease Great salesman in Andrew Gayles-Jones, extremely knowledgable about the different car models and products. Felt like he was there to service my wife Great salesman in Andrew Gayles-Jones, extremely knowledgable about the different car models and products. Felt like he was there to service my wife and me as customers first before anything else. More

Knowledgeable and Professional Alex and Jay were very helpful in making a purchase of a new car. Taking my family's needs into account they accommodated me above and beyond expectat Alex and Jay were very helpful in making a purchase of a new car. Taking my family's needs into account they accommodated me above and beyond expectations. Phenomal knowledge and customer service received made my decision much easier. I highly recommend Rt 1 CDJR to ANYONE looking for a vehicle. More

my new jeep As always my experience at rt 1 jeep was great. I left with a new Jeep Compass loaded with everything I wanted and more. My lease is exactly within my As always my experience at rt 1 jeep was great. I left with a new Jeep Compass loaded with everything I wanted and more. My lease is exactly within my budget. We are a very happy jeep family !!! More

Amazing experience Alex did a great job took me out of my current car and put me in a brand new one for a lower payment will definitely be back to get my next car from h Alex did a great job took me out of my current car and put me in a brand new one for a lower payment will definitely be back to get my next car from him More

Alex was great! Friendly, fast service! Alex was exceptional!! Was able to get the Renegade I wanted plus some extra bells and whistles at a great, affordable price! Friendly, fast service! Alex was exceptional!! Was able to get the Renegade I wanted plus some extra bells and whistles at a great, affordable price! More

Quick and efficient Andrew was great from the moment I walked in. He took the time to explain to me all of my options and what would benefit me. The team worked to get me Andrew was great from the moment I walked in. He took the time to explain to me all of my options and what would benefit me. The team worked to get me to the price my husband and I were comfortable with. More

Good experience Great customer service. Very friendly and knowledgeable. Honest seller. He explain every detail and took his time and answer all out questions. Will r Great customer service. Very friendly and knowledgeable. Honest seller. He explain every detail and took his time and answer all out questions. Will recommend this to anyone. More

Sweet! Andrew was very accommodating, and so helpful. We appreciate everyone's patience with us! We are so excited to drive our new Jeep home and our next sa Andrew was very accommodating, and so helpful. We appreciate everyone's patience with us! We are so excited to drive our new Jeep home and our next sale will be with him! More

False, misleading and deceptive offers I received an unsolicited offer in the mail, that appeared to be a check for $2,500 with a personal, handwritten note from Dustin Corbet, the General I received an unsolicited offer in the mail, that appeared to be a check for $2,500 with a personal, handwritten note from Dustin Corbet, the General Sales Manager, that included the following offer, and I quote, " I am prepared to cover up to $2,500 toward your remaining monthly payments on your current Chrysler, Dodge, Jeep or Ram or up to $2,500 toward the purchase of a new or pre-owned Chrysler, Dodge, Jeep or Ram." I took in my 2014 Jeep Grand Cherokee that had two months left on the lease, expecting to take advantage of the offer to cover my remaining two payments of $580 each. My Jeep had only 36,000 miles on a 52,500 mile lease. I was told the offer to cover remaining payments was only good if I agreed to purchase or lease a new vehicle from this dealer. I was not interested in another Jeep or any other Chrysler product. I just wanted out of my lease. This dealer refused to stand behind its written offer to "cover up to $2,500 toward....remaining lease payments". I don't know about you, but I don't see any language in this offer regarding lease payments saying it is contingent on buying another vehicle from this dealer. To me it reads $2,500 toward lease payments or $2,500 toward a new vehicle. The English is very plain and easy to understand. Since they refused to honor their straight up offer, I asked for a compromise because my Jeep had so few miles. They told me they could buy a Jeep like mine for $2,500 less than the buy-out amount in my lease, and that amount contemplated 52,500 miles not 35,000 miles!! Looks to me like even high-end Jeeps don't come close to holding their value. I left my Jeep with them so I could end my insurance coverage and get it off my driveway, but I'm still stuck with $1,160 of payments on the lease. This sort of false, misleading and deceptive sales practice is unforgivable. And the loss in value of the Jeep product is unbelievable. I most certainly would never do business with this Dealer, or buy a Jeep, ever again. WmJC More