Route 1 Chrysler Dodge Jeep Ram of Lawrenceville

Great Service If you ever happen to step into this dealership, make sure you ask about Mr. Andrew. He was the one that gave us the deal which we hoped for. He's the If you ever happen to step into this dealership, make sure you ask about Mr. Andrew. He was the one that gave us the deal which we hoped for. He's the right man to get you the deal you want. You won't be disappointed More

Trade in and New car experience I have been buying my vehicles from this dealership for the past 10 years. I have never been more happy with a dealership and my cars! I worked with J I have been buying my vehicles from this dealership for the past 10 years. I have never been more happy with a dealership and my cars! I worked with Jerry and Damon most recently, who were excellent in both their knowledge and customer service. I would recommend buying from this dealership for your next car purchase! More

Great Experience!!! Great sales experience from Max and Ryan! They were very respectful of my time and had great attitudes. They made the process smooth and easy. The fin Great sales experience from Max and Ryan! They were very respectful of my time and had great attitudes. They made the process smooth and easy. The finance team was also great. They had me in and out very quickly! More

Absolutely amazing Luke did a wonderful job helping us find our truck. He had the trucks ready when we got there and was very organized. We would definitely recommend hi Luke did a wonderful job helping us find our truck. He had the trucks ready when we got there and was very organized. We would definitely recommend him to our friends and family. More

A TERRIBLE EXPERIENCE I spoke to two different internet people prior to my making the trip to the dealership, the last one being David. I told them I would need to test dri I spoke to two different internet people prior to my making the trip to the dealership, the last one being David. I told them I would need to test drive the vehicle for at least 45 minutes to be sure I would be comfortable in it. They assured me this would not be a problem but they would check with management which confirmed this would be fine. I drove the hour to the dealership, yes, one hour and was greeted by Don who turned me over to Andrew. So far so good. The car was pulled around and I gave it a visual and then asked Andrew for the test drive. As he was getting in the car I said are you sure you want to go on a 45 minute test drive. He responded "nobody told me!" and went to check with management. He came back and said the battery was dead and the car couldn't be taken on a long test drive. WHAT?? I went into the show room and asked who was in charge. A man behind the desk said he was and I related how two internet people and one manager said the long test drive was fine and that I had driven and hour to get there only to find the test drive would not happen. He arrogantly SHOUTED, FINE, TAKE IT AND BREAK DOWN! I DONT CARE! What an idiot. I left. The behavior and social skills of the live people I dealt with was appalling, rude and totally unprofessional. In full disclosure, the internet manager Don, called me as I was driving on my hour trip home and asked what they could do to remedy the situation. Nothing. You get one shot to make a first impression. Yours was awful. You knew I was coming, you knew I was driving an hour and you couldn't be bothered prepping the car properly knowing I required a test drive? Disgusting dealership. More

Great Experience My salesman was Paul. He was very quick, and listened to what I said. I appreciated that he didn't try to push anything I didn't want on me, that's pa My salesman was Paul. He was very quick, and listened to what I said. I appreciated that he didn't try to push anything I didn't want on me, that's part of why I made the purchase. I was very pleased with my experience. Furthermore, the vehicle is in excellent condition. The oil is perfect, I can tell it was actually changed before going up for sale. All the fluids were good. The brakes are good too, I probably have another few months before I will need to change the rear brake pads. The rotors are in perfect condition. It appears that the rear ties are the original Bridgestone low profiles that came with the vehicle, and the grad is still good. The front ones have been replaced with a cheaper option, but this is common practice. The only reason I don't give a 5 star rating is that it would have been nice to be offered a coffee or water. I was there a few hours, but that's not the end of the world. More

Fantastic salesperson Andrew Gayle's-Jones worked to get me the best deal and options I wanted, he was very personalable and took his time, even though he was being pulled Andrew Gayle's-Jones worked to get me the best deal and options I wanted, he was very personalable and took his time, even though he was being pulled in many directions, very pleased! Winfred Morris More

Great Eperience & Great Salesperson Walked into the dealership when they were super busy! I didn't have to wait long before I was sitting at Andrew Gayles-Jones's desk striking a deal. A Walked into the dealership when they were super busy! I didn't have to wait long before I was sitting at Andrew Gayles-Jones's desk striking a deal. Andrew was very personable & professional & gave me a great deal on my car. I would highly recommend Andrew & the dealership to anyone. Thanks for making this experience smooth & easy Andrew. You're the best! More

Service department JP and Barbara where wonderful. A teenager and a car can be a nightmare and was. They made a terrible situation a not so bad. They cared about helping JP and Barbara where wonderful. A teenager and a car can be a nightmare and was. They made a terrible situation a not so bad. They cared about helping me and fixing the car and did so without totally killing my budget. I recommend to everyone this service department. No hard sells for things in fact they did everything to save me some money. Also I bought the vehicle here it was used did my research and the salesman was terrific . The finance guy was great no hard sell I bought a warranty as my son was driving it, it was expensive there was no hard sell at all. It was the best thing I ever did as I said my son drives it. JP and the warranty have saved me several times. Folks this is a good place to shop and service your car. More

Great experience. Professional and courteous. I gave the dealership a 5. Clean and comfortable environment. Salesman Paul F. was very helpful. My car was totaled and I needed a new vehicle. His I gave the dealership a 5. Clean and comfortable environment. Salesman Paul F. was very helpful. My car was totaled and I needed a new vehicle. His kindness and professionalism was appreciated during this stressful event. More