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Roush Honda - Service Center

Westerville, OH

4.9
75 Reviews

75 Reviews of Roush Honda - Service Center

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October 08, 2022

Jordan is amazing. She help both my mom and me get 2 new crv in about a month. I love the energy and the customer care at Roush Honda. Will definitely recommend it for More

by Emmanuel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyln Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure
Oct 10, 2022 -

Roush Honda responded

Congratulations to you and your mom on your new Honda CR-V's! We are happy to hear that Jordan's energy and customer service skills made such an impression on you. If you any questions, please don't hesitate to reach out. Happy driving!

October 08, 2022

Jordan is amazing. He was very helpful throughout the whole buying process and made the experience very easy. I will definitely recommend Roush Honda for families and f More

by Emmanuel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyln Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure
Oct 10, 2022 -

Roush Honda responded

Thank you for your kind review and recommendation, Emmanuel! It's wonderful to hear that Jordan made the process easy. We wish you many happy miles in your new Honda CR-V!

September 16, 2022

Jan. ..great job. Thank you Samuel I highly recommend Janly Wilkins great professionalism and attitude. More

by Samuel_hilliardjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janly Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyln Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2022 -

Samuel_hilliardjr responded

Janly ..great job. Thank you Samuel I highly recommend Janly Wilkins great professionalism and attitude.

August 05, 2022

Roush service center is the nicest place that I have ever been! Everyone there are so nice and treated me as a family member! I feel assure when I leave my car for them to take care! They are so friendly More

by Cristine Dang
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Milanov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Smith
Aug 05, 2022 -

Roush Honda responded

Cristine, thank you for your thoughtful review! We are thrilled to hear that our Service Team treated you like family. We look forward to assisting you and your automotive needs again in the future!

August 04, 2022

I stopped in the service department on August 1, 2022. It was very busy. Somehow I lost my phone and radio connection. Alijah Mack was my service advisor and within minutes he fixed my issue. Alijah was More

by J.A.
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alijah Mack
January 20, 2022

I was so very impressed by the excellent customer service provided to me and my family by parts salesperson Nick Miller. Nick got us the parts we needed, and fast- all while being extremely courteous and pro More

by laurel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Miller
Jan 20, 2022 -

Roush Honda responded

WOW! Thank you for this incredible review! We truly couldn't ask for nicer feedback! Hearing that Nick provided excellent customer service, is the best thing we could hope for! He will be so happy to hear your feedback! Take care.

June 26, 2021

I want to thank Mehdi for all of his help, and for going above and beyond with recent service on my CR-V. I appreciate how he worked directly with Honda to have the repair work done as part of the vehicle More

by tjhibb02
Recommend Dealer
Yes
Employees Worked With
Mehdi
May 13, 2021

very helpful and kind. helped get my care checked in and was early in getting the seat covers installed. even when they were having difficulty with the internet More

by mandimyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc from service-- excellent in service
May 17, 2021 -

Roush Honda responded

Thank you for your feedback! We look forward to working with you again in the future!

October 08, 2020

This was my third time in two years buying car from them. Every time it is pleasant to deal with. Otis, you rock bro. Thank you so much for dealing with me every time and working with my numbers. More

by Maulik Shah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Otis Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Panchal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Thompson
Oct 12, 2020 -

Roush Honda responded

Thank you for your loyalty to our dealership! We completely agree - Otis does rock! We look forward to working with you again in the future!

September 30, 2020

This was my first time purchasing a new vehicle, and I couldn’t have been happier! Thanks Mesiah and Mat! Very helpful all around were just making sure I got the vehicle I wanted, weren’t too pushy at all More

by Ryan Benfer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mesiah Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Panchal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Senek, Mat Nelson
Sep 30, 2020 -

Roush Honda responded

Congratulations on your first vehicle! What an exciting purchase! We are thrilled Mesiah and Mat helped find the perfect car for you. If you have any questions about your new ride, be sure to give them a call!

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