Roush Honda - Service Center
Westerville, OH
73 Reviews of Roush Honda - Service Center
Helpful services and great options exist here at this dealership. Very stratified with my service. dealership. Very stratified with my service. More
Just had 100K service done under Sarah DePlacito service advisor. She had earlier done a survey of prior services (most at Roush) and what was needed. I had amounts and could plan ahead. Service was done wi advisor. She had earlier done a survey of prior services (most at Roush) and what was needed. I had amounts and could plan ahead. Service was done within one day. And no surprises! I consider Sarah a very knowledgeable professional. Honda service at Roush has made me a customer for years. Bill M More
Recent service for both our Honda’s were scheduled to minimize our wait time at the dealership. Brett did an awesome job explaining services performed and our Ridgeline we're finished as promised minimize our wait time at the dealership. Brett did an awesome job explaining services performed and our Ridgeline we're finished as promised More
Awesome Service! Had an appointment but ended up resolving my issue in the bay. Sarah DePlacito was so helpful. She gave great Customer Service! This is why I lov Had an appointment but ended up resolving my issue in the bay. Sarah DePlacito was so helpful. She gave great Customer Service! This is why I love all my Service done at Roush. More
Our service advisor, Brett Smith, could not have been more helpful and attentive, making this experience as smooth and easy as possible. more helpful and attentive, making this experience as smooth and easy as possible. More
The experience at Roush honda was wonderful. The staff treated us great. Angel was awesome! We will definitely buy our next car from them. The staff treated us great. Angel was awesome! We will definitely buy our next car from them. More
Very professional with no pressure sales in your face. Comfortable buying experience. Can’t go wrong Comfortable buying experience. Can’t go wrong More
Otis Tate went well beyond my high expectation in helping resolve my connection issue with my Infotainment system. He made time and used his expertise to resolve my problem. Looking forward to working with resolve my connection issue with my Infotainment system. He made time and used his expertise to resolve my problem. Looking forward to working with him on a car purchase of the future! More
I have a 2003 Honda Accord Coupe with nearly 300k miles and it is a jewel imo. I don’t always maintain it like I should because it is a really good car. I start it up, it goes. However, on two occasions and it is a jewel imo. I don’t always maintain it like I should because it is a really good car. I start it up, it goes. However, on two occasions, between years of service, (not good I know), I started it up, and it wouldn’t go. The first time it was freezing cold outside, and the second time it was blazing hot and humid. I called AAA the second time and they told me it would be a four hour wait and I was in a shopping center that was minutes from closing. I called Roush Honda Service in both instances, and they walked me through safe, quick workaround solutions that got me back on the road in no time and my car was scheduled for service. They went way over and beyond to help me out of real lock jam situations, and I am forever grateful and a forever customer. Roush Honda Service is hands down a step above the rest -- they outperform them all in quality of service, better pricing, but more than this, they really care about their customers. Thank you so much Roush Honda Service for all you do! More
I must say. ......in one of the worst days I had in months, after my car broke down, trying to manage two jobs and somehow survive.....my service advisor Jayson r ......in one of the worst days I had in months, after my car broke down, trying to manage two jobs and somehow survive.....my service advisor Jayson raised up to the occasion, remained calmed, gave me the status on my car and delivered as promised. I was annoying, I was rude and I was the last person you would like to see on a Wednesday, but this guy did his job, kept his promise and deliver my car on time as he promised. KUDDOS FOR A JOB WELL DONE! (He even gave my car a wash before I left!) AMAZING EXPERIENCE! More