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Roush Honda - Service Center

Westerville, OH

4.9
73 Reviews

73 Reviews of Roush Honda - Service Center

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November 15, 2024

Helpful services and great options exist here at this dealership. Very stratified with my service. More

by jallemohamed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Milanov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Roush Honda responded

Thank you for sharing your experience! We appreciate the opportunity to serve you and your automotive needs!

November 09, 2024

Just had 100K service done under Sarah DePlacito service advisor. She had earlier done a survey of prior services (most at Roush) and what was needed. I had amounts and could plan ahead. Service was done wi More

by williamminadeo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah DePlacito
Nov 11, 2024 -

Roush Honda responded

hank you for your positive feedback, Bill! We're thrilled to hear that Sarah provided you with excellent service and that you had a smooth, transparent experience with your 100K service. We appreciate your continued trust in Roush Honda and look forward to serving you for many years to come!

May 28, 2024

Recent service for both our Honda’s were scheduled to minimize our wait time at the dealership. Brett did an awesome job explaining services performed and our Ridgeline we're finished as promised More

by sloejo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Dunlap
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee Cohen, Brett Smith
May 28, 2024 -

Roush Honda responded

Thank you for sharing your experience! We appreciate the opportunity to serve you and your automotive needs!

April 24, 2024

Awesome Service! Had an appointment but ended up resolving my issue in the bay. Sarah DePlacito was so helpful. She gave great Customer Service! This is why I lov More

by susannkeith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah DePlacito Service Dept
March 18, 2024

Our service advisor, Brett Smith, could not have been more helpful and attentive, making this experience as smooth and easy as possible. More

by pastormikepratt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Smith, Service Advisor
Mar 19, 2024 -

Roush Honda responded

We're thrilled to hear about your positive experience with Brett as your service advisor! Thank you for sharing your feedback, and we look forward to serving you again in the future!

March 11, 2024

The experience at Roush honda was wonderful. The staff treated us great. Angel was awesome! We will definitely buy our next car from them. More

by mboggs1@icloud.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Milanov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caroline Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Senek
Mar 12, 2024 -

Roush Honda responded

Thank you for your thoughtful review! We couldn't be happier to hear that Angel provided a great experience. Welcome to the Roush Honda Family!

December 01, 2023

Very professional with no pressure sales in your face. Comfortable buying experience. Can’t go wrong More

by montalvolous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Milanov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Hannahs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Fleenor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2023 -

Roush Honda responded

Thank you for taking the time to share your experience! Enjoy your new ride!

November 22, 2023

Otis Tate went well beyond my high expectation in helping resolve my connection issue with my Infotainment system. He made time and used his expertise to resolve my problem. Looking forward to working with More

by Joseph Walton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Otis Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2023 -

Roush Honda responded

Thank you for taking the time to share your experience, Joseph! We are thrilled to hear that Otis exceeded your expectations! If you have any questions about your new Honda, please don't hesitate to reach out. Happy driving!

July 14, 2023

I have a 2003 Honda Accord Coupe with nearly 300k miles and it is a jewel imo. I don’t always maintain it like I should because it is a really good car. I start it up, it goes. However, on two occasions More

by AnneB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Jul 14, 2023 -

Roush Honda responded

Thank you, AnneB, for sharing your experience with Roush Honda Service! We're thrilled to hear that our team went above and beyond to assist you during those unexpected situations with your Honda Accord Coupe. We understand that life can sometimes lead to delays in maintenance, but we're glad we could provide you with safe and quick workaround solutions to get you back on the road. We're honored that you consider us a step above the rest in terms of quality of service, pricing, and most importantly, customer care. We truly appreciate your kind words and look forward to serving you as a forever customer. Thank you for choosing Roush Honda Service!

June 22, 2023

I must say. ......in one of the worst days I had in months, after my car broke down, trying to manage two jobs and somehow survive.....my service advisor Jayson r More

by jgonzalez.cams
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jayson Singrasomboune
Jun 22, 2023 -

Roush Honda responded

Thank you for taking the time to share your experience! We are delighted to hear that our service advisor, Jayson, rose to the occasion and provided you with exceptional service. We value your business and appreciate the opportunity to serve you. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Take care!

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